Instructions / Assembly

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15. Lift the handle, of the system faucet, and lock the faucet in the “ON” position. Slowly open the supply valve, and allow the
system to fill with water.
16. When water begins to flow from the faucet, allow water to run for several minutes until it is clear with no air bubbles. Turn
off the faucet and check the water purifier for leaks.
WARNING: Germicidal ultraviolet rays are harmful to eyes and skin. Do not restore power to water purifier until
lamp and both easy-off end caps have been properly reinstalled.
17. If no leaks occur, reinstall lamp by following the steps in “Lamp Installation or Replacement” section.
DISPOSAL OF MERCURY ADDED LAMPS
Germicidal ultraviolet lamps, like standard fluorescent lamps contain small amounts of mercury. Mercury added lamps
should not be placed in the trash. Dispose of properly. For further information regarding the disposal and recycling of
lamps containing mercury, along with Federal and State requirements visit http://www.lamprecycle.org. Product Data
Sheets for germicidal ultraviolet lamps can be found in the “PDF Library for Ster-L-Ray
®
Germicidal Ultraviolet
Lamps” section of http://www.ultraviolet.com.
TROUBLESHOOTING
WARNING: Always disconnect power to the water purifier before performing any service or maintenance.
IMPORTANT: This unit is to be serviced ONLY by qualified, and appropriately licensed, personnel.
Table 2 - Troubleshooting
Problem Possible Cause Corrective Action
Purifier not operating
No electrical power....
Verify that the purifier is connected to a live power
source.
Water leaking into/from purifier.
Cracked or broken quartz sleeve...
Shut down purifier, drain, and replace quartz
sleeve. See “Quartz Sleeve Installation, Cleaning
or Replacement” or “Replacement of Broken
Quartz Sleeve” in the “Maintenance” section
Quartz sleeve sealing o-ring (s) worn,
damaged...
Shut down purifier, drain, and remove static gland
nut, replace sealing o-ring. See “Quartz Sleeve
Installation, Cleaning or Replacement” in the
“Maintenance” section
Poor, or loose, connections or fittings
Tighten suspect connection or fitting; or shut down
purifier, drain, and remove fitting or connection.
Clean threads; reapply thread sealing tape and
reinstall.
Water leaking from fitting
Tubing may not be installed properly..
See “Tubing Installation” for the proper method for
installing tubing.
Water cloudy and/or has air bubbles.
Air in system…
Open system faucet, allow water to run, until water
clears and has no air bubbles
Water contains black particles.
New carbon filter cartridges contain
activated carbon, in a powder from...
Open system faucet; allow water to run, purging
the carbon particles from the cartridge, until water
is clear.
Water pressure dropped.
Filters installed for longer than 12
months...
Replace both filter cartridges. See “Filter
Cartridge Replacement”
Water quality poor, filters clogged
Poor purifier performance.
Quartz sleeve fouled...
Clean quartz sleeve, see “Quartz Sleeve
Installation, Cleaning or Replacement” in the
“Maintenance” Section.
Germicidal lamp output depreciating...
Replace lamp, as it nears its end of life (EOL).
See “Lamp Installation or Replacement” in the
“Maintenance” section.
Germicidal lamp not functioning...
Replace lamp. See “Lamp Installation or
Replacement” in the “Maintenance” section
Low input voltage... Verify input voltage to purifier.
Change in water quality....
Have water tested to confirm that it does not
exceed maximum recommended concentration
levels for use with this purifier.