User Guide

BP1620, BP1628 & BP1640 Granulators Page 13 BP1600
2-3 If the Shipment is Not Complete
Check the packing list. You should have:
 Sterling BP1600 Series granulator
 Bill of lading for equipment shipped
 Operating and Installation packet
 Electrical schematic and panel layout drawings
Re-inspect the container and packing material to see if you
missed any smaller items during unpacking. Determine that
the item was not inadvertently taken from the area before
you checked in the shipment. Notify Sterling immediately
of the shortage.
2-4 If the Shipment is Not Correct
If the shipment is not what you ordered, contact the
Sterling shipping department immediately. For
shipments in the United States and Canada, call 1 (800)
229-2919; for all other countries, call our international desk
at [phone]. Have the order number and item
number available.
Hold the items until you receive shipping instructions.
2-5 Returns
Important!
Do not return any damaged or incorrect items
until you receive shipping instructions from Sterling.