RSG Heater Series Submittal

Warranty
INFRARED HEATER
260 North Elm St., Westeld, MA 01085
[phone] Fax: [phone]
www.sterlinghvac.com
Sterling (“the Manufacturer”) warrants to the original owner at the original installation site that the Sterling Model
Infrared Heater will be free from defects in material and workmanship for one (1) year from the date of shipment
from the factory. If upon examination by the Manufacturer the Product is shown to have a defect in material or
workmanship during the warranty period, the Manufacturer will repair or replace, at its option, that part of the
product which is shown to be defective.
Extended warranty:
In addition to the warranty stated above the following models will have:
• RSG – Tubes shall be free from defects in material and workmanship for ve (5) years from the date of
shipment from the factory. Burner Head shall be free from defects in material and workmanship for ten (10)
years from the date of shipment from the factory.
This limited warranty does not apply:
a) If the Product has been subjected to misuse or neglect, has been accidentally or intentionally damaged, has not
been installed, maintained or operated in accordance with the furnished written instructions, or has been altered
or modied in any way by an unauthorized person.
b) To any expenses, including labor or material, incurred during removal or reinstallation of the Product.
c) To any damage due to corrosion by chemicals, including halogenated hydrocarbons, precipitated in the air.
d) To any workmanship of the installer of the Product.
This limited warranty is conditional upon:
a) Advising the installing contractor, who will in turn notify the distributor or manufacturer.
b) Shipment to the Manufacturer of that part of the Product thought to be defective. Goods can only be returned
with prior written approval of the Manufacturer. All returns must be freight prepaid.
c) Determination in the reasonable opinion of the Manufacturer that there exists a defect in material or workmanship.
Repair or replacement of any part under this Limited Warranty shall not extend the duration of the warranty with
respect to such repaired or replaced part beyond the stated warranty period.
THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED,
AND ALL SUCH OTHER WARRANTIES, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED AND
EXCLUDED FROM THIS LIMITED WARRANTY. IN NO EVENT SHALL THE MANUFACTURER BE LIABLE
IN ANY WAY FOR ANY CONSEQUENTIAL, SPECIAL, OR INCIDENTAL DAMAGES OF ANY NATURE
WHATSOEVER, OR FOR ANY AMOUNTS IN EXCESS OF THE SELLING PRICE OF THE PRODUCT OR ANY
PARTS THEREOF FOUND TO DE DEFECTIVE. THIS LIMITED WARRANTY GIVES THE ORIGINAL OWNER
OF THE PRODUCT SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY
BY EACH JURISDICTION.