Use and Care Manual

Steve Silver Company Dining Chairs
Assembly Troubleshooting Guide
The most important element of correct chair assembly is to tighten the bolts as directed. Prematurely
tightening the bolts can lead to numerous issues and will lengthen the assembly time. Listed below are the
most common issues in chair assembly and their easy solutions.
PROBLEM: Chair is unlevel.
Cause 1:
Unlevel chairs can occur if the bolts are fully tightened before all bolts are attached. There is a variance in the
alignment of this chair to allow the chair to be assembled more easily.
Solution:
Loosen each bolt in the seat box (front legs, back corner blocks and back apron) until they are finger tight.
Place the chair upright on the floor. Sit in the chair for about 30 seconds. Carefully turn the chair upside down
and tighten each bolt. The chair will now be level.
Cause 2:
Unlevel chairs can occur if one or more of the floor glides are missing from the bottom of the chair leg.
Solution:
Request a set of floor glides from the e-mail address below.
PROBLEM: Bolts do not fit properly.
Cause:
This issue can occur when the bolts are tightened fully before all bolts are attached. There is a variance in the
alignment of the bolts to allow the chair to be assembled more easily. Tightening the bolts prematurely can
cause the holes for the other bolts to become slightly misaligned, causing the remaining bolts not to fit
properly.
Solution:
Make sure each bolt in the seat box (front legs, back corner blocks and back apron) is loosened until finger
tight. This will allow you to realign the holes, and the bolts will not fit properly.
Questions?
Please reach us at 800-344-7278 or [e-mail], and we will be happy to help you.