Warranty

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Premium Wood Doors

Wood Door Considerations

Steves & Sons premium wood entry doors are designed and built to provide lasting value for you home. Wood

doors provide a classic look of beauty and elegance for your home entrance that other materials try to mimic.

Before making this significant investment in your home you need to take the following items into account

when purchasing a wood door.

 Energy efficiency

o Wood doors do not meet Energy Star standards and have a default U-Factor of 0.5. (U-factor is

the thermal rating for (heat/cold) transfer through a door)

o Consult local building codes prior to purchase for any local energy ratings requirements.

o Other materials such as fiberglass that try to mimic wood doors provide more energy

efficiency. If energy efficiency is an important decision factor for you a wood door may not be

best for you.

 Door Overhang & Exposure to weather

o Adequate overhang is very critical to the life and performance of a wood door. A proper

overhang will help protect your door from the elements and extend the life of the door. Keep

in mind that overhangs are always wise, even for steel and fiberglass doors. Failure to have a

proper overhang will void the product warranty.

 In most climate conditions you need to have an overhang that extends at least half the

distance of the height of your entryway. (For example if the measurement from the

base of the door to bottom of the overhand is 10 feet, the overhang should extend 5

feet)

 For Southern and Western warm climates, wet climates or if your door will receive

direct sunlight during the hottest part of the day you should have an overhang that

extends the full height and up to twice the distance of the height of your entryway.

o Installing a storm door blocks the beauty of the wood door and can cause extreme heat

buildup from the sun or trap moisture depending on your environment. Upon inspection, if

the installation of storm door caused damage to the door that may void the warranty.

 Wood Door Maintenance

o A wood door is considered a fine piece of furniture and should be maintained as such.

Depending on your environment, overhang, and weather exposure the door may require

periodic cleaning, refinishing, and/or top clear coat applications. (Review the Steves & Sons

Wood Door Owner’s Use and Care Manual that comes with your door and is posted on

homedepot.com for more detail)

 Wood Door Warranty

o Steves & Sons Wood Door Warranty will be provided with your door purchase and can be

reviewed on homedepot.com prior to purchase.

o The Warranty Document and Owner’s Manual cover more details you should review prior to

the purchase of a wood door.

If you have additional questions or have installation questions please call

Steves & Sons Customer Service at 1-800-617-8586 (M-F ; 8am-5pm cst)

Summary of content (6 pages)

PAGE 1
Premium Wood Doors Wood Door Considerations Steves & Sons premium wood entry doors are designed and built to provide lasting value for you home. Wood doors provide a classic look of beauty and elegance for your home entrance that other materials try to mimic. Before making this significant investment in your home you need to take the following items into account when purchasing a wood door.  Energy efficiency o Wood doors do not meet Energy Star standards and have a default U-Factor of 0.5.
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STEVES & SONS PRODUCT WARRANTY Steves & Sons Products are designed and built to provide lasting value for your home. We warrant to the original owner, if your Steve & Sons Inc. product exhibits a defect in material or workmanship within the time periods outlined below from the initial purchase.
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STEVES & SONS PRODUCT WARRANTY Failure to provide a proper overhang; Damage caused by direct rain exposure, damage caused by extreme temperature, either from direct sunlight and or installation of a storm door.  In most climate conditions you need to have an overhang that extends at least half the distance of the height of your entryway.
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ADDITIONAL WARRANTY INFORMATION Photographing and Warp Tolerances Action on any claims for warping or for photographing may be deferred, at the option of the manufacturer for a period not to exceed 12 months from date of claim. Stile, rail and core show through (photographing) on flush doors shall not be considered a defect unless the faces of the door vary from a true plane in excess of 1/100 inch in any three inch span. The following warp allowances are for 1-3/4" or thicker doors.
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HANDLING & CARE RECOMMENDED HANDLING, JOB FINISHING AND INSTALLATION INSTRUCTIONS Inspect door upon receipt and deliver door(s) to building site after plaster cement is dry. If doors are stored at job site for more than one week, all edges should be sealed. Handle with clean gloves and do not drag doors across one another or across other surfaces. Store flat on a level surface in a dry, well ventilated building. Cover to keep clean, but allow air circulation.
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HANDLING & CARE It has been frequently observed that doors have warped during the early stages of their use but have straightened out after they have become fully conditioned to the moisture and temperature of the environment. This is known as the seasoning process and should embrace one full heating season. After seasoning the warp difficulty usually disappears. Faulty installation methods are common causes of warp.