Warranty

STEVES & SONS PRODUCT WARRANTY
Steves & Sons, at its sole discretion, will repair, replace
warranted door or refund the original purchase price. Steves
& Sons maximum liability is limited to the amount of the
original purchase price and will not cover the costs of
labor, installation or finishing for any replacement door.
The manufacturer will not be liable for any door(s) repaired or
replaced without prior written consent.
This warranty is in lieu of any other warranties, expressed
or implied, including implied warranties of fitness for a
particular purpose and merchantability. Moreover, in no
event will Steves & Sons be liable for special, incidental
or consequential damages. This warranty protects your legal
rights. Other rights vary from state and may apply to you. Some
states and federal laws do not allow the exclusion of implied
warranties. In the event these laws apply, the length of any
implied warranty shall be one (1) year or the shortest time in
excess of one year permitted under applicable law. Similarly,
some states do not allow exclusions or limitation of consequential
damages and, if applicable, this limitation will not apply.
Action on any claims for warping or for photographing may
be deferred, at the option of the manufacturer for a period not
to exceed 12 months from date of claim. Please see care and
handling instructions for additional information.
Steves & Sons products are designed and built to provide lasting value for your home. We warrant to the original
owner, if your Steves & Sons product exhibits a defect in material or workmanship within the time periods outlined
below from the initial purchase.
• Locksets or components not provided by Steves & Sons
• Normal wear and tear, and natural weathering of surfaces
• Vandalism, misuse, neglect, impact by foreign objects, acts
of god, fire, explosion or other casualty
• Problems resulting from misuse and or abuse, failure
to follow care and maintenance instructions, and improper
installation application or procedure
• Problems related to improper finishing of all surfaces,
front, back, sides, top and bottom of door, door unit,
sidelites and/or transom
• Natural variations in color or texture in any finish shall not
be considered a defect.
• Failure to provide a proper overhang, damage caused by
direct rain exposure, damage caused by extreme
temperature, either from direct sunlight and or installation
of a storm door
• In most climate conditions you need to have an overhang
that extends at least half the distance of the height of
your entryway. For example, if the measurement from the
base of the door to bottom of the overhang is 10 feet, the
overhang should extend 5 feet, and a minimum of 3 feet
width projection on each side of unit
• For southern and western warm climates, wet climates or
if your door will receive direct sunlight during the hottest
part of the day, you should have an overhang that extends
the full height and up to twice the distance of the height
of your entryway.
• Installing a storm door can cause extreme heat buildup
from the sun or trap moisture depending on your
environment. Upon inspection, if the installation of storm
door caused damage to the door, that may void the
warranty.
• If proper flashing is not used including a sill pan and head
flashing when recommended overhang is not met, this could
void the warranty.
• Slight expansion or contraction of door panels, jambs and
slabs due to varying environmental changes is considered
normal and not a defect.
• Wood decay for any wood components that come in direct
contact with soil, mildew/mold are not considered decay.
• Condensation and or damage as a result from condensation
• Structural integrity issues caused by improper installation of
hardware or improper sizing of door slab
For additional information, parts, warranty details, or technical information contact Steves & Sons 1-800-617-8586
stevesdoors.com
Jan 2020
Fiberglass Doors
Reliant
Fiberglass Doors
Regency
Fiberglass Doors
Legacy
Steel Doors
Element
10 Years Limited
25 Years Limited
Lifetime Limited
5 Years Limited
Lifetime Limited
1 Year LimitedExterior Wood Doors
Interior Doors
Product Door Slab
This limited warranty including all following facets, subjects,
classifications and descriptions regarding qualified slabs, glass
and components does not cover the following circumstances and
are not considered the responsibility of Steves & Sons.

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