Warranty

Limited One Year Warranty and Disclaimer
The new and revised warranty that follows this disclaimer supersedes any and all previous
warranties of whatever nature or description, whether express, implied or set by law. Any
unexpired warranties shall now be governed by the terms of the new warranty for the duration of
the existing warranty’s unexpired term.
Ideal’s pet doors are very durable and with the proper care will provide many years of service for
you and your pet. Thank you for selecting Ideal for your pet door. However, please be aware the
pet doors are not waterproof against inclement weather or any excessive water exposure. The
limited one year warranty set forth below applies to Ideal’s pet door(s).
This product has a Limited One Year Warranty from the date of the purchase of the product to be
free of manufacturer’s defects in workmanship and materials. This express Limited One Year
Warranty is limited only to the original purchaser of the product and is non-transferable.
Satisfactory proof of purchase must be provided to the manufacturer for this limited one year
warranty to apply. In that case, the manufacturer will replace at no charge to the purchaser the
defective part(s). No refunds will be provided to the purchaser. No service contract is being
provided under this Limited One Year Warranty. Proof of purchase so that the Limited One Year
Warranty may be honored must be made to:
Ideal Pet Products, Inc.
24735 Avenue Rockefeller
Valencia, California, USA 91355
Attention: Warranty Department
[phone] / 1-877-IDEALPET (433-2573)
[e-mail].
Any and all implied warranties are expressly disclaimed and of no force or effect. These
warranties include, but are not limited to, the implied warranties of merchantability, implied
fitness for any intended purpose, and any warranties under the California Song-Beverly
Consumer Act.
This Limited One Year Warranty is void if damage is due to improper installation, intentional
misuse or abuse, repairs by anyone other than the manufacturer, the failure to follow
manufacturer’s instructions, or if the product is being used for commercial purposes. Purchaser
assumes all risks and liabilities for the misuse or abuse of the product, the commercial use of the
product or the failure to follow manufacturer’s instructions.
This Limited One Year Warranty only applies if the product is used for domesticated animals.
The Manufacturer, Ideal, is not responsible and shall not have any liability for any damage to or
defects caused by acts of god, criminal activity, dog abuse including, but not limited to chewing
on the door, lightening, abuse, alteration, trespassing, children’s use of the product, unauthorized
access, entry by non-domesticated or “stray” animals, or any other unintended use or misuse of
the product.