User's Manual

TROUBLESHOOTING

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234839, Revision 2.2

“My Terminal or communications program is losing characters.”

First check that the flow control settings on the terminal or communications program match the

settings on the radio. If they both have hardware handshaking enabled then check if you have an S3

based video card. This card often conflicts with your serial ports. To solve this you have to disable (or

minimize) the ‘video acceleration’ feature of the card. Please contact your local PC distributor for

further assistance.

“The data I receive on my terminal package is corrupted, i.e. I receive rows of ‘weird’ characters and receive only certain

characters.”

This is a symptom of miss-matched baud rates. If you do not have the same baud rate settings in your

terminal package as the settings of your modem, the PC’s communication port will not interpret the

data correctly and send it to the terminal package corrupted.

The problem could be at the opposite end of the radio link. For example, if there is a device attached to

a remote modem, and the baud rate of the device and modem do not match, you might experience a