Installation Guide

ENGLISH
WARRANTY | ENVIRONMENT AND RECYCLING
Subject to the terms and conditions set forth in this limited warranty, Stiebel Eltron, Inc. (the
“Manufacturer”) hereby warrants to the original purchaser (the “Owner”) that each Tankless Electric
Domestic Hot Water Heater (the “Heater”) shall not (i) leak due to defects in the Manufacturer’s
materials or workmanship for a period of seven (7) years from the date of purchase or (ii) fail due to
defects in the Manufacturer’s materials or workmanship for a period of three (3) years from the date
of purchase. As Owner’s sole and exclusive remedy for breach of the above warranty, Manufacturer
shall, at the Manufacturer’s discretion, send replacement parts for local repair; retrieve the unit for
factory repair, or replace the defective Heater with a replacement unit with comparable operating
features. Manufacturer’s maximum liability under all circumstances shall be limited to the Owner’s
purchase price for the Heater.
This limited warranty shall be the exclusive warranty made by the Manufacturer and is made in
lieu of all other warranties, express or implied, whether written or oral, including, but not limited
to warranties of merchantability and fi tness for a particular purpose. Manufacturer shall not be
liable for incidental, consequential or contingent damages or expenses arising directly or indirectly
from any defect in the Heater or the use of the Heater. Manufacturer shall not be liable for any
water damage or other damage to property of Owner arising, directly or indirectly, from any defect
in the Heater or the use of the Heater. Manufacturer alone is authorized to make all warranties on
Manufacturer’s behalf and no statement, warranty or guarantee made by any other party shall be
binding on Manufacturer.
Manufacturer shall not be liable for any damage whatsoever relating to or caused by:
1. any misuse or neglect of the Heater, any accident to the Heater, any alteration of the Heater, or
any other unintended use;
2. acts of God and circumstances over which Manufacturer has no control;
3. installation of the Heater other than as directed by Manufacturer and other than in
accordance with applicable building codes;
4. failure to maintain the Heater or to operate the Heater in accordance with the Manufacturer’s
specifi cations;
5. operation of the Heater under uctuating water pressure or in the event the Heater is supplied
with non-potable water, for any duration;
!
The installation, electrical connection and first operati-
on of this appliance should be carried out by a qualified
installer.
!
The company does not accept liability for failure of any
goods supplied which have not been installed and ope-
rated in accordance with the manufacturer‘s instructions.
Environment and recycling
Please help us to protect the environment by disposing of the
packaging in accordance with the national regulations for waste
processing.
17 West Street
West Hat eld, MA 01088
TOLL FREE 800.582.8423
PHONE 413.247.3380
FAX 413.247.3369
info
@
stiebel-eltron-usa.com
www.stiebel-eltron-usa.com
TANKLESS ELECTRIC DOMESTIC HOT WATER HEATERS
All Mini
, DHC, DHC-E, Tempra®, & Tempra® Plus Models
LIMITED WARRANTY
This Warranty is valid for U.S.A. & Canada only. Warranties
may vary by country. Please consult your local Stiebel Eltron
Representative for the Warranty for your country.
Subject to the terms and conditions set forth in this limited
warranty, Stiebel Eltron, Inc. (the “Manufacturer”) hereby
warrants to the original purchaser (the “Owner”) that each
Tankless Electric Domestic Hot Water Heater (the “Heater”)
shall not (i) leak due to defects in the Manufacturer’s
materials or workmanship for a period of seven (7) years
from the date of purchase or (ii) fail due to defects in the
Manufacturer’s materials or workmanship for a period of
three (3) years from the date of purchase. As Owner’s sole
and exclusive remedy for breach of the above warranty,
Manufacturer shall, at the Manufacturer’s discretion,
send replacement parts for local repair; retrieve the unit
for factory repair, or replace the defective Heater with a
replacement unit with comparable operating features.
Manufacturer’s maximum liability under all circumstances
shall be limited to the Owner’s purchase price for the
Heater.
This limited warranty shall be the exclusive warranty
made by the Manufacturer and is made in lieu of all other
warranties, express or implied, whether written or oral,
including, but not limited to warranties of merchantability
and fi tness for a particular purpose. Manufacturer shall
not be liable for incidental, consequential or contingent
damages or expenses arising directly or indirectly from any
defect in the Heater or the use of the Heater. Manufacturer
shall not be liable for any water damage or other damage
to property of Owner arising, directly or indirectly,
from any defect in the Heater or the use of the Heater.
Manufacturer alone is authorized to make all warranties
on Manufacturer’s behalf and no statement, warranty or
guarantee made by any other party shall be binding on
Manufacturer.
Manufacturer shall not be liable for any damage
whatsoever relating to or caused by:
1. any misuse or neglect of the Heater, any accident to
the Heater, any alteration of the Heater, or any other
unintended use;
2. acts of God and circumstances over
which Manufacturer has no control;
3. installation of the Heater other than as directed by
Manufacturer and other than in accordance with
applicable building codes;
4. failure to maintain the Heater or to operate the Heater
in accordance with the Manufacturer’s specifi cations;
5. operation of the Heater under fl uctuating water
pressure or in the event the Heater is supplied with
non-potable water, for any duration;
6. improper installation and/or improper materials used
by any installer and not relating to defects in parts or
workmanship of Manufacturer;
7. moving the Heater from its original place of installation;
8. exposure to freezing conditions;
9. water quality issues such as corrosive water, hard water,
and water contaminated with pollutants or additives;
Should owner wish to return the Heater to manufacturer
for repair or replacement under this warranty, Owner
must fi rst secure written authorization from Manufacturer.
Owner shall demonstrate proof of purchase, including a
purchase date, and shall be responsible for all removal
and transportation costs. If Owner cannot demonstrate a
purchase date this warranty shall be limited to the period
beginning from the date of manufacture stamped on the
Heater. Manufacturer reserves the right to deny warranty
coverage upon Manufacturer’s examination of Heater.
This warranty is restricted to the Owner and cannot be
assigned.
Some States and Provinces do not allow the exclusion
or limitation of certain warranties. In such cases, the
limitations set forth herein may not apply to the Owner. In
such cases this warranty shall be limited to the shortest
period and lowest damage amounts allowed by law. This
warranty gives you specifi c legal rights and you may also
have other rights which vary from State to State or Province
to Province.
Owner shall be responsible for all labor and other charges
incurred in the removal or repair of the Heater in the fi eld.
Please also note that the Heater must be installed in such a
manner that if any leak does occur, the fl ow of water from
any leak will not damage the area in which it is installed.
6. improper installation and/or improper materials used by any installer and not relating to
defects in parts or workmanship of Manufacturer;
7. moving the Heater from its original place of installation;
8. exposure to freezing conditions;
9. water quality issues such as corrosive water, hard water, and water contaminated with
pollutants or additives;
Should owner wish to return the Heater to manufacturer for repair or replacement under
this warranty, Owner must fi rst secure written authorization from Manufacturer. Owner shall
and transportation costs. If Owner cannot demonstrate a purchase date this warranty shall be
reserves the right to deny warranty coverage upon Manufacturer’s examination of Heater. This
warranty is restricted to the Owner and cannot be assigned.
Some States and Provinces do not allow the exclusion or limitation of certain warranties. In such
cases, the limitations set forth herein may not apply to the Owner. In such cases this warranty
shall be limited to the shortest period and lowest damage amounts allowed by law. This warranty
Province to Province.
Owner shall be responsible for all labor and other charges incurred in the removal or repair of the
Heater in the fi eld. Please also note that the Heater must be installed in such a manner that if any
leak does occur, the fl ow of water from any leak will not damage the area in which it is installed.
WWW.STIEBEL-ELTRON-USA.COM MINI
SERIES TANKLESS ELECTRIC WATER HEATERS | 21
14. Warranty