Owner's Manual

46
47
StingerElectronics.com StingerElectronics.com
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TROUBLE SHOOTING
TROUBLE SHOOTING
SiriusXM Satellite RadioGeneral
Bluetooth
Video/Cameras
Check Antenna
The radio has detected a fault with the
SiriusXM antenna. The antenna cable may be
either disconnected or damaged.
- Verify that the antenna cable is connected
..to the SiriusXM Connect Vehicle Tuner.
- Inspect the antenna cable for damage and
kinks.
Replace the antenna if the cable is damaged.
SiriusXM products are available at your local
car audio retailer or online at www.shop.
siriusxm.com.
Check Tuner
The radio is having difculty communicating
with the SiriusXM Connect Vehicle Tuner. The
tuner may be disconnected or damaged.
- Verify that the SiriusXM Connect Vehicle
..Tuner cable is securely connected to the
..radio.
No Signal
The SiriusXM Connect Vehicle Tuner is having
difculty receiving the SiriusXM satellite signal.
- Verify that your vehicle is outdoors with a
..clear view of the sky.
- Verify that the SiriusXM magnetic mount
..antenna is mounted on a metal surface on
..the outside of the vehicle.
- Move the SiriusXM antenna away from any
obstructions. Inspect the antenna cable for
damage and kinks.
- Consult the SiriusXM Connect vehicle tuner
installation manual for more information on
antenna installation.
Replace the antenna if the cable is damaged.
SiriusXM products are available at your local
car audio retailer or online at www.shop.
siriusxm.com.
Channel Locked
The channel that you have requested is
Locked by the radio Parental Control feature.
See the Parental Control section on Page 18
for more information on the Parental Control
feature and how to access locked channels.
Black Screen with Audio
Touch the screen anywhere as it may have
been turned off (see Page 35).
Ensure the cables on the back of the screen
are fully locked into place and also properly
connected at the back of the radio module.
Check for damaged/kinked cables.
Press the HOME Button.
Device will not Pair
Ensure Bluetooth is turned ON in your
device settings. Delete all unused devices.
Delete any "Stinger" device. Restart/
Reboot device and try pairing again (see
Page 20).
Music Volume is low
- Turn up volume on device.
- Turn up volume on head unit.
- Turn up BT Volume Gain (see page 44).
Phone Volume is low
- Turn up volume on device.
- Turn up volume on head unit.
- Turn up BT Volume Gain (see page 44).
- Turn up Mic Gain (see Page 21).
Phone Microphone not working
- Verify microphone setting (see page 21).
Rear Camera not displaying in reverse
- Make sure rear camera trigger is ON
(see Page 39)
- If display is showing NO SIGNAL in reverse,
..ensure camera RCA is plugged into the
correct RCA input (CAMERA IN).
- Conrm camera has power and ground.
- Conrm camera trigger is receiving
..positve 12V signal.
Note: NTSC and PAL video formats only.
Apple CarPlaySiriusXM Satellite Radio (cont)
Android Auto
Apple CarPlay will not start/launch
- Ensure you are using a Apple-certied
..cable.
- Make sure you are plugged into USB 2 in
the center console.
- Make sure Apple CarPlay is turned ON
..(see Page 30).
Subscription Updated
The radio has detected a change in your
SiriusXM subscription status.
- Press anywhere on the screen to clear the
..message.
In the U.S.A., visit www.siriusxm.com or call
1- 866-635-2349 if you have questions about
your subscription. In Canada, visit www.
siriusxm.ca or call 1- 877-438-9677 if you have
questions about your subscription.
Channel Unavailable
The channel that you have requested is not
a valid SiriusXM channel or the channel that
you were listening to is no longer available.
You may also see this message briey when
rst connecting a new SiriusXM Connect
Vehicle tuner.
Visit www.siriusxm.com for more information
about the SiriusXM channel lineup.
Memory End
This message will display when the beginning
of stored audio has been reached. You
cannot rewind any further.
Memory Full
The stored audio memory has became full
while audio was paused. Resume playback.
Channel Unsubscribed
The channel that you have requested is
not included in your SiriusXM subscription
package or the channel that you were
listening to is no longer included in your
SiriusXM subscription package.
In the U.S.A., visit www.siriusxm.com or call
1- 866-635-2349 if you have questions about
your subscription package or would like to
subscribe to this channel. In Canada, visit
www.siriusxm.ca or call 1- 877-438-9677.
Android Auto
- Ensure you are using a USB certied cable
- Make sure Android Auto app is
..downloaded and installed on your device.
- Make sure you are plugged into USB 2 in
the center console.
- Make sure Android Auto is turned ON (see
Page 31).