FAQ

Stonemark Granite Training Manual p. 43
Confidential. 2017 M S International. All rights reserved.
FREQUENTLY ASKED QUESTIONS
Stonemark
®
GRANITE FREQUENTLY ASKED QUESTIONS
wiped up as soon as possible. Details about the Countertop Care Program will be provided with your
purchase of a Stonemark countertop.
How do I clean my countertop?
We recommend SCI Clean Encounters for daily use. Other SCI products can be used to either maintain or
polish the finish. Abrasive or acidic cleaners including lemon juice, vinegar and bleach should not be used.
Any spills should be wiped up as soon as possible.
Will granite maintain its polished gloss?
Yes. Regular cleaning, with recommended products and normal use, will ensure that your granite
countertop never loses its gloss. If you like a heightened level of gloss, use SCI Polish with a microfiber
cloth.
STAINING
Is Stonemark granite stain resistant?
Every Stonemark granite slab is treated with Stoneguard HD Sealer. This technology, combined with
decades of experience, allows Stonemark to provide an unprecedented free 15-year limited warranty for
food and beverage stains and material integrity.
What should I avoid with my countertops?
We suggest that spills of wine/alcohol, mustard, oils and acidic products should be wiped up immediately.
Please see the care and maintenance section for full details.
What happens if my granite stains?
In the rare occasion that your granite is stained by a food or beverage, The Home Depots installers will
work with you to remove the stain and reseal your granite to preserve and protect it.