StorCase® Technology InfoStation® External SCSI Ultra160 Expansion Chassis User's Guide
i StorCase® Technology InfoStation® External SCSI Ultra160 Expansion Chassis User's Guide Part No. D89-0000-0126 B01 January 2003 StorCase Technology, Inc. 17600 Newhope Street Fountain Valley, CA 92708-9885 Phone (714) 438-1850 Fax (714) 438-1847 InfoStation User's Guide - Rev. B01 StorCase Technology, Inc.
ii LIMITED WARRANTY STORCASE TECHNOLOGY, Incorporated (StorCase) warrants that its products will be free from defects in material and workmanship, subject to the conditions and limitations set forth below. StorCase will, at its option, either repair or replace any part of its product that proves defective by reason of improper workmanship or materials.
iii Free Technical Support StorCase provides free technical support. If you experience any difficulty during the installation or subsequent use of a StorCase product, please contact StorCases Technical Support Department prior to servicing your system. This warranty covers only repair or replacement of defective StorCase products, as described above. StorCase is not liable for, and does not cover under warranty, any costs associated with servicing and/or installation of StorCase products.
iv Declaration of Conformity Company Name: StorCase Technology, Inc.
v Federal Communications Commission (FCC) Statement RADIO FREQUENCY INTERFERENCE STATEMENT You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate that equipment. This device complies with part 15 of the FCC rules.
vi Table of Contents INTRODUCTION ..................................................................................................................... Packaging Information .................................................................................................. Serial Number ................................................................................................................ General Description ...........................................................................................
vii Table of Contents (cont'd) APPENDICES ........................................................................................................................ Appendix A - Specifications/Dimensions .................................................................. Appendix B - Optional Accessories ......................................................................... Ultra160 I/O Repeater Kit ................................................................................... SAF-TE Processor Board .
viii List of Tables Table 1: Table 2: Table 3: Table 4: Table 5: Display and Control Panel Components .............................................................. 9 InfoStation Menu Navigation Switches ............................................................. 12 Default Bay SCSI ID Assignments ..................................................................... 15 Motor Spin Functions .........................................................................................
Introduction 1 INTRODUCTION CAUTION: The InfoStation contains NO USER SERVICEABLE parts inside the unit. Refer ALL servicing to qualified service personnel! Packaging Information The StorCase Technology InfoStation external expansion chassis is shipped in a container designed to provide protection and prevent damage during shipment, as confirmed by the International Safe Transit Association (ISTA Procedure 1A).
2 Introduction General Description The StorCase ® Technology InfoStation ® intelligent expansion chassis is designed to support the latest high-density, high-speed SCSI disk drive technologies for use in network server, fault-tolerant and/or mission-critical applications. The InfoStation is designed to support 3.5" form factor, half-height, and low profile (1" high) SCSI Single-Ended (S.E.) and Ultra160 LVD/S.E. devices.
Introduction 3 Figure 2: InfoStation (Tower Version) Using a modular approach supported by redundant features and hot swapping capabilities, the InfoStation will provide continued data availability and allow for ease of maintenance and minimal system down time. The modular and scalable design of the InfoStation chassis also allows a variety of future product upgrades to be offered, such as future support for Fibre host interfaces and/or (with a Fibre backplane version of the InfoStation) Fibre drives.
4 Introduction Features: Nine (9) removable drive carriers 16-Bit SCSI Single-Ended or Ultra160 drive support Scalable backplane design Corrosion-resistant steel construction Four (4) hot-swappable blowers Two (2) 400W hot-swappable power supplies Eight-Character scrolling display and control panel Audible alarm Status indicators at each bay External monitoring utility 7-year warranty and free 24/7 technical support InfoStation Chassis IFS_3 InfoStation Drive Carrier Drive (Not Included) #6-32 Philli
Introduction 5 Front Panel (Figure 4) User Interface Module (UIM) - Provides control of drive set-up options while the 8-character LED panel displays system statuses, alarms, and warnings. Refer to section "InfoStation User Interface" for further information. SCA Drive Carrier(s) - Accommodate up to nine (9) 3.5" single-connect SCSI devices. Backplane design with direct-connect SCA connectors eliminates cable connections to SCSI drives, increases data integrity, and supports drive hot swappability.
6 Introduction Rear Panel (Figure 5) Ultra160 I/O Repeater Module(s) - Enhances drive signal quality. Additional I/O repeater modules are optional, for a total of four (4) Ultra160 channels. Refer to Appendix B for further information. Repeater Module LED(s) Error LED (Amber) - Flashing indicates a detection in either: 1. Over temperature 2. Low termination voltage 3.
Introduction 7 Power Supply Module(s) - Two (2) 400W redundant, hot swappable power supply modules. Each module features overvoltage and overcurrent protection, total usage hours, and power supply fault detection. Power Supply Module LED(s) Green LED - Steady glow indicates normal power supply operation. No glow indicates no A/C power or abnormal DC voltage range. Red LED - Flashing indicates temperature or over/undervoltage conditions.
8 InfoStation User Interface INFOSTATION USER INTERFACE CAUTION: The User Interface Module contains NO USER SERVICEABLE PARTS inside the unit. Warranty is VOID if module is opened. Refer all servicing to qualified service personnel! The StorCase InfoStation is an intelligent external expansion chassis. Each InfoStation is equipped with a comprehensive User Interface (UI) which provides chassis status based on several internal environmental sensors.
InfoStation User Interface Table 1: NOTE: 9 Display and Control Panel Components Alarm conditions cannot be reset! An alarm condition will automatically reset when the status of the failed component returns to normal. InfoStation User's Guide - Rev. B01 StorCase Technology, Inc.
10 InfoStation User Interface The UI Module (together with the drive bay, blower, power supply, and repeater modules) provides the following enclosure monitoring and control capabilities: 1. Average internal temperature and the ambient external temperature of the InfoStation chassis 2. InfoStation system 5V and 12V readings 3. SCSI mode for each channel - LVD, SE, or NC (Not Connected) 4. SCSI mode for each RAID channel - LVD, SE, or NC 5. Buzzer enable/disable 6. Drive bay SCSI ID set-up 7.
InfoStation User Interface 11 At the Factory-Default Display, the user can view the User-Selectable Default Displays (shown below) by simply using the UP/DOWN keys (refer to section "InfoStation Menu System" on page 12 for further information). BANNER This display shows either the factory-default banner (StorCase), or a user-defined one. A user-defined banner can be up to 8-characters long.
12 InfoStation User Interface InfoStation Menu System The menu system navigation is done using the Enter, Cancel, Up, and Down switches. The following table describes the specific function of each navigation button. Table 2: Switch InfoStation Menu Navigation Switches Description Enter This button is used to select an item at any level. If the Enter button is pushed at the last menu item, a detailed description of that particular menu item will be scrolled across the display.
InfoStation User Interface 13 InfoStation Environmental Information and Set-Up Status The following steps show how to access the various InfoStation status information. NOTE: Press CANCEL at anytime to exit the menu system and return to the Default Display. The menu system will automatically cancel after 15 seconds of User inactivity. TEMP:xxC ENTER 1. Press ENTER at the Default Display so that display = Status. 2. Press ENTER so that display = Avg:xxC.
14 InfoStation User Interface System Error Status The following steps show how to view InfoStation error conditions. NOTE: Press CANCEL at anytime to exit the menu system and return to the Default Display. 1. Press ENTER at the Default Display so that display = Status. 2. Press DOWN until display = Error. 3. Press ENTER and any errors present will be displayed. Press Up or Down to scroll through the error list. If no error is present, then display will read "No Error".
InfoStation User Interface 15 Drive Bay SCSI ID Configuration Although the InfoStation will operate properly without the Display and Control Panel, no status will be reported, and the drive bay SCSI IDs must be configured as follows: - If a drive bay's SCSI ID has not been configured previously, the SCSI ID will default to the values listed in Table 3 below. - If a drive bay's SCSI ID has been configured previously, the configured SCSI ID will be assumed.
16 InfoStation User Interface The following steps show how to set-up the drive bay SCSI ID via the Display and Control Panel. NOTE: NOTE: Press CANCEL at anytime to exit the menu system and return to the Default Display. The menu system will automatically cancel after 15 seconds of User inactivity. 1. Press ENTER at the Default Display so that display = Status. 2. Press DOWN until display = Bay Cfg. 3. Press ENTER so that display = SCSI ID. 4. Press ENTER again until display = BAY1:0.
InfoStation User Interface 17 Spin-Up Option Set-Up The following steps show how to change the InfoStation drive bay spin-up option. NOTE: NOTE: Press CANCEL at anytime to exit the menu system and return to the Default Display. The menu system will automatically cancel after 15 seconds of User inactivity. 1. Press ENTER at the Default Display so that display = Status. 2. Press DOWN until display = Bay Cfg. 3. Press ENTER so that display = SCSI ID. 4. Press DOWN until display = Spin up. 5.
18 InfoStation User Interface Table 4: Spin-Up Option Settings StorCase Technology, Inc. InfoStation User's Guide - Rev.
InfoStation User Interface 19 SAF-TE Processor Board SCSI ID Set-Up NOTE: Only necessary if the optional SAF-TE processor board is installed. The following steps show how to change the SAF-TE processor board SCSI ID. NOTE: NOTE: Press CANCEL at anytime to exit the menu system and return to the Default Display. The menu system will automatically cancel after 15 seconds of User inactivity. 1. Press ENTER at the Default Display so that display = Status. 2. Press DOWN until display = SAFT Cfg. 3.
20 InfoStation User Interface Enabling/Disabling the Buzzer The following steps show how to enable/disable the InfoStation alarm/warning buzzer. NOTE: Press CANCEL at anytime to exit the menu system and return to the Default Display. The menu system will automatically cancel after 15 seconds of User inactivity. StorCase Technology, Inc. 1. Press ENTER at the Default Display so that display = Status. 2. Press DOWN until display = Buzzer. 3. Press ENTER so that display = BUZ=ON (or BUZ=OFF).
InfoStation User Interface 21 Enclosure ID Set-Up The following steps show how to view and change the InfoStation Enclosure ID. NOTE: Press CANCEL at anytime to exit the menu system and return to the Default Display. The menu system will automatically cancel after 15 seconds of User inactivity. 1. Press ENTER at the Default Display so that display = Status. 2. Press DOWN until display = Setup. 3. Press ENTER so that display = Alarm. 4. Press DOWN until display = Enc. ID. 5.
22 InfoStation User Interface Serial Port Set-Up The following steps show how to view and change the InfoStation serial port option. NOTE: NOTE: Press CANCEL at anytime to exit the menu system and return to the Default Display. The menu system will automatically cancel after 15 seconds of User inactivity. 1. Press ENTER at the Default Display so that display = Status. 2. Press DOWN until display = Setup. 3. Press ENTER so that display = Alarm. 4. Press DOWN until display = Ser.Port 5.
InfoStation User Interface 23 Changing the Fan Speed The following steps show how to change the InfoStation fan speed. NOTE: Press CANCEL at anytime to exit the menu system and return to the Default Display. The menu system will automatically cancel after 15 seconds of User inactivity. 1. Press ENTER at the Default Display so that display = Status. 2. Press DOWN until display = Setup. 3. Press ENTER so that display = Alarm. 4. Press DOWN until display = FanSpeed. 5.
24 InfoStation User Interface Banner Set-Up The following steps show how to customize the InfoStation start-up banner. NOTE: Press CANCEL at anytime to exit the menu system and return to the Default Display. The menu system will automatically cancel after 15 seconds of User inactivity. 1. Press ENTER at the Default Display so that display = Status. 2. Press DOWN until display = Setup. 3. Press ENTER so that display = Alarm. 4. Press DOWN until display = Banner. 5.
InfoStation User Interface 25 Firmware Revision The following steps show how to access InfoStation firmware revision information. NOTE: Press CANCEL at anytime to exit the menu system and return to the Default Display. The menu system will automatically cancel after 15 seconds of User inactivity. TEMP:xxC ENTER 1. Press ENTER at the Default Display so that display = Status. 2. Press DOWN until display = Version. 3. Press ENTER to display the Firmware revision number.
26 InfoStation User Interface Drive Bay Interface Panel Each InfoStation drive bay provides a User interface for individual bay operation. Drive Bay Drive Ready LED Bay Identify LED Drive Activity LED 1 Insert/Remove Push Button Drive Fault LED IFS_31 Figure 7: InfoStation Drive Bay Interface Panel The Drive Bay Interface Panel consists of the following indicators and buttons: Table 5: Drive Ready LED Drive Bay Interface Components Steady glow indicates that drive is inserted and ready for access.
InfoStation User Interface NOTE: 27 Refer to the InfoStation Installation Guide for detailed information on inserting/removing drives from the InfoStation chassis. Insert/Remove Push Button The operator must follow the procedures below to remove or insert a drive carrier (with drive installed) into the InfoStation drive bay. Inserting a Drive Carrier (with Drive Installed) NOTE: A new disk drive can be inserted into an empty bay at anytime.
28 SCSI Channel Configurations SCSI CHANNEL CONFIGURATIONS Termination of the SCSI Bus at the VHDCI Connectors CAUTION: When using the double-stacked VHDCI connectors (Port A-1 & A-2) simultaneously, offset VHDCI cable connectors must be used for proper fit. Failure to use proper cables may result in damage to the I/O repeater module VHDCI connectors! NOTES: Port-A1 and Port-A2 are connected internally. Port-A requires an external terminator if: 1. It is connected to the end of an external SCSI cable.
SCSI Channel Configurations 29 Single-Channel InfoStation NOTE: Up to fifteen (15) drives maximum per SCSI channel. The INFOSTATION scalable backplane design allows either a single, dual, or four channel drive config-uration. Figure 9 below shows the location of the I/O Repeater Module on the InfoStation backplane for a single-channel configuration.
30 SCSI Channel Configurations Dual-Channel InfoStation NOTE: Up to fifteen (15) drives maximum per SCSI channel. Figure 10 below shows the location of the I/O Repeater Modules on the InfoStation backplane for a dual-channel configuration, and the corresponding drive-to-channel assignments.
SCSI Channel Configurations 31 4-Channel InfoStation NOTE: Up to fifteen (15) drives maximum per SCSI channel. Figure 11 below shows the location of the I/O Repeater Modules on the InfoStation backplane for a 4-channel configuration, and the corresponding drive-to-channel assignments.
32 SCSI Channel Configurations Typical SCSI Channel Configurations NOTE: Up to fifteen (15) drives maximum per SCSI channel. SCSI Host Terminate or Cascade to another IFS I/O Repeater Module #1 IFS_68 Figure 12: Typical Single SCSI Host Connection to InfoStation (Single-Channel InfoStation) SCSI Host #2 SCSI Host #1 Terminate or Cascade to another IFS I/O Repeater Module #1 IFS_69 Figure 13: Typical Dual SCSI Host Connection to InfoStation (Single-Channel InfoStation) StorCase Technology, Inc.
SCSI Channel Configurations 33 RAID CHANNEL CONFIGURATIONS NOTE: The installation, configuration, and use of the DXINFOSTATION-160/RAID module option for the StorCase InfoStation chassis requires a certain level of expertise and experience on the part of the user/integrator. Since there are many configuration options and variables (ie. host platforms, applications, etc), only general guidelines will be discussed in this User's Guide. CAUTION: Offset VHDCI cable connectors must be used for proper fit.
34 SCSI Channel Configurations Terminator Disk Ch. 2 Terminator Disk Ch. 1 (5 Disks) (4 Disks) I/O Repeater Module #1 I/O Repeater Module #2 InfoStation #3 NOTE: Maximum 15 Disks per SCSI Channel Disk Ch. 2 Disk Ch. 1 (5 Disks) (4 Disks) I/O Repeater Module #1 I/O Repeater Module #2 InfoStation #2 Terminator Disk Ch. 2 Terminator Disk Ch.
Appendix A - Specifications/Dimensions 35 APPENDICES InfoStation User's Guide - Rev. B01 StorCase Technology, Inc.
36 Appendix A - Specifications/Dimensions Appendix A - Specifications/Dimensions The following InfoStation specifications and dimensions are provided for reference only. Environmental Specifications Operating Ambient Temperature Relative Humidity (1) 0° C to 35° C 10% to 80% -1000 to 50,000 ft -304m to 15240m 10g Altitude Shock (1) (2) (2) Non-condensing with maximum gradient of 10% per hour 11 msec pulse width 1/2 sine wave Physical Specifications Rack Mount Tower Height 6.95" (176.
Appendix A - Specifications/Dimensions 37 StorCase InfoStation SCSI Ultra160 Rack Mount or Tower Base Model # of BaySupported 9 # of Drive Carriers Included 9 Max. # of Drives Supported 9 Max.
38 Appendix A - Specifications/Dimensions StorCase InfoStation SCSI Ultra160 Rack Mount or Tower Base Model External Monitoring Utility via RS-232 Port Power-On-Hour (POH) Monitoring Yes Yes Audible Alarm Yes Standard 19 Rack-Mount Height = 4U Tower Height = 19.96 Technical Support Toll-Free Warranty 7 Years Regulatory Approvals EMI Safety Agency FCC/CE/C-tick CSA/CSA US/TUV IFS_specs3a StorCase Technology, Inc. InfoStation User's Guide - Rev.
Appendix A - Specifications/Dimensions 39 16.92 (429.8mm) 20.57 (522.5mm) Front View Top View Right Side View 6.95 (176.5mm) 18.98 (482.1mm) 20.98 (532.89mm) IFS_9 Figure A-1: InfoStation Rack Mount Physical Dimensions (Dimensions are for reference only) InfoStation User's Guide - Rev. B01 StorCase Technology, Inc.
40 Appendix A - Specifications/Dimensions 8.47 (215.1mm) 21.04 (534.4mm) Top View Right Side View Front View 19.96 (507.0mm) 10.12 (257.0mm) 22.96 (583.2mm) IFS_10 Figure A-2: InfoStation Tower Physical Dimensions (Dimensions are for reference only) StorCase Technology, Inc. InfoStation User's Guide - Rev.
Appendix B - Optional Accessories 41 Appendix B - Optional Accessories Ultra160 I/O Repeater Kit The InfoStation's scalable backplane design allows additional I/O repeater and terminator kits to be offered, supporting a variety of Ultra160 drive-to-channel configurations. Additional optional interface/repeater kits (P/N DXIFS-RPTR160-KIT) are available to upgrade the single and dual-channel models to a total of four (4) Ultra160 channels.
42 Appendix B - Optional Accessories SAF-TE Processor Board (Figure B-2) The SAF-TE Processor Board (P/N S10A100) is an optional upgrade for the InfoStation which is easily installed on the InfoStation's I/O Repeater Module. Features include: - Monitors status of each InfoStation blower, power supply module, and bay Monitors all fourteen (14) chassis temperature sensors Dedicated, user-selectable SCSI ID (via the InfoStation User Interface) Supports multi-mode (LVD/S.E.
Appendix B - Optional Accessories 43 Ultra160 RAID Controller Module The InfoStation RAID Controller Module (P/N DXIFS-160/RAID) is an Ultra160-to-Ultra160 internal RAID controller specifically designed for the InfoStation (Figure B-3). The DXIFS-160/RAID is a stand-alone, dual host port controller with two SCSI disk channels (supporting 2x2 configurations). This module includes a 10' RJ45-DB9 serial cable for connection between controller and ANSI Display Terminal (or PC).
44 Appendix B - Optional Accessories Rack-to-Tower Conversion Kit This kit (P/N DXIFS-TKIT) provides all the parts necessary to convert an existing rack mount InfoStation to a tower conversion (Figure B-4). Contact StorCase for further ordering information. InfoStation Chassis Left Cover Bracket Right Cover Bracket IFS_12 Figure B-4: InfoStation Rack-to-Tower Kit (DXIFS-TKIT) StorCase Technology, Inc. InfoStation User's Guide - Rev.
Appendix B - Optional Accessories 45 Slide Rail Kit The optional slide rail kit (P/N DXRCK-SLIDE) provides a convenient method to attach the InfoStation to a rack mount enclosure (Figure B-5). These high quality, durable rails provide 24 ball bearing rollers and have a quick-release button which allows quick and easy installation and removal of the InfoStation unit from its rack enclosure. Contact StorCase for further ordering information.
46 Appendix B - Optional Accessories Replacement Power Supply Module A replacement 400W power supply module (P/N DXIFS-PS400) is available for the InfoStation chassis as shown in Figure B-6. Contact StorCase for further ordering information. IFS_14 Figure B-6: Power Supply Module (DXIFS-PS400) Replacement Blower Module A replacement blower module (P/N DXIFS-FAN) is available for the InfoStation chassis as shown in Figure B-7. Contact StorCase for further ordering information.
Appendix B - Optional Accessories 47 Drive Carrier Spare drive carriers (P/N DXIFS-CARRIER) are available for the InfoStation chassis as shown in Figure B-8. Contact StorCase for further ordering information. IFS_16 Figure B-8: Drive Carrier (DXIFS-CARRIER) InfoStation User's Guide - Rev. B01 StorCase Technology, Inc.
48 Appendix B - Optional Accessories Carrying Case The optional molded plastic carrying case (P/N DX100-DE-C) is designed to transport the InfoStation drive carrier from one site to another in a safe, impact and moisture resistant environment. Its compact dimensions, 7" long x 9" wide x 4" high, make it easy to carry and store. The foam lining is contoured to fit a single InfoStation carrier. Contact your StorCase dealer for further details and ordering information.
Appendix B - Optional Accessories 49 InfoStation External Monitoring Utility (InfoMon) The InfoStation is an external monitoring utility that runs under the Windows® O/S. This free utility (and its accompanying User's Guide) is available for download at the StorCase website (http://www.storcase.com). The primary purpose of this utility is to continuously monitor the environmental status and indicate alarm conditions inside the InfoStation chassis via a serial connection.
50 Appendix B - Optional Accessories This Page Left Blank Intentionally. StorCase Technology, Inc. InfoStation User's Guide - Rev.
Reader's Comments 51 Reader's Comments Please take a few moments when your computer system is up and running to send us your ideas and suggestions for improving our products and documentation.
Reader's Comments CUT ALONG THIS LINE FROM BOTTOM TO TOP OF PAGE 52 FOLD ALONG THIS LINE AND STAPLE SHUT NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES B U S I N E S S R E P LY M A I L FIRST CLASS MAIL PERMIT NO. 10686 SANTA ANA, CA POSTAGE WILL BE PAID BY ADDRESSEE TECHNOLOGY CORPORATION 17600 NEWHOPE STREET FOUNTAIN VALLEY CA 92708-9885 StorCase Technology, Inc. InfoStation User's Guide - Rev.