Network Camera Model No.
Trademark is the registered logo of Storex. Seedonk and Seedonk Messenger are registered trademarks of Seedonk Inc. All other company and product names mentioned in this document are registered trademarks of the respective companies. Disclaimer STOREX™ reserves the right to modify the user manual without prior notice according to the product’s development and any updates. Support Visit the STOREX website http://ipcam.storex.eu and then select you IP camera model.
Contents Contents Chapter 1: Important Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Operation Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 About this Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Storex DNR-30H Network Camera Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7 Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7 Wireless . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 1: Important Notices Chapter 1: Important Notices Operation Safety Before starting using the camera, please read and follow the steps below to protect your IP camera. • Please place the IP camera on a level surface and out of direct sun shine. • Please keep the IP camera indoors and away from water, dust, humidity or magnetic products. • Please do not rotate your IP camera by hand. It may cause the damage of the IP camera.
Storex DNR-30H Network Camera About this Manual This manual is only intended for the users of Storex DNR-30H network camera. The content of this manual is applicable to firmware release 2.0. Conventions in this Manual While you are using this manual, pay attention to some symbols and notations that are used to draw attention to special situations such as: Caution! Information provided here is critical to prevent damage to the product or injury to the user.
Chapter 2: Product Overview Chapter 2: Product Overview Package Contents DNR-30H Please check the package contents on your hand. If anything is missing, please don’t hesitate to contact your local distributor. Figure 2-1.
Storex DNR-30H Network Camera Features DNR-30H Full Feature List • 1/3” CMOS progressive scan sensor • Pan, Tilt (Pan of 340 degrees, Tilt of 100 degrees), 2x precision zoom • Day and night functionality with mechanical IR cut filter switching • Built-in IR LED x12 • Supports real-time H.
Chapter 2: Product Overview Camera Layout Figure 2-2.
Storex DNR-30H Network Camera LED Status Indicator The LED status indicator comprises a blue LED and a red LED. When you turn on the power of IP camera, the camera will start booting procedure. The IR LEDs and LED status indicator will be lit in the following patterns: 1. A few seconds after the IP camera powers on, the IR LEDs and LED status indicator becomes lit. The IR LEDs appears red. 2. After about 5 more seconds, the IR LEDs turns off. 3.
Chapter 3: Installtion Chapter 3: Installation Connecting the Cables The picture below shows the basic connection of your IP camera. Figure 3-1. Connection of cables LAN cable from PC to hub/router: If your LAN cable from PC has been connected to the Cable/ADSL modem, please re-connect it to the Ethernet port of your hub/router. Ethernet port on camera: Use the bundled RJ-45 LAN cable to connect the Ethernet port of the IP camera to the Ethernet port of your hub/router.
Storex DNR-30H Network Camera Wireless Connection With the Storex wireless adapter installed, you can also opt for using the wireless connection. Please keep in mind that you can only have one active connection at a given time, either through LAN or wireless network. If you connect the IP camera to the Intranet, then the same group of users can share the access of IP camera. Please also ensure that the wireless adapter has been securely fastened, or it could lead to unstable connection.
Chapter 3: Installtion Mounting on the Wall or Ceiling Screw the mounting plate into the mounting surface. Secure the IP camera to the ceiling plate. Loosen the screw that fixes the trapezoid-shaped fastening bracket. Let the two tips of the fastening bracket slide into its position on the camera base (as circled). Push and hold the bracket to the right and tighten the screw. Use a screwdriver to tighten the screw on the fastening bracket. Make sure the bracket holds its position firmly.
Storex DNR-30H Network Camera Installing Camera Software The software for your camera includes 2 major parts which help you use the IP camera: 1. iWizard Installer and iWizard utility: For quick and convenient setup of your IP camera software/ hardware in steps. Having installed the iWizard, double-click on the iWizard icon on your desktop and it will start to search the available cameras on your network. Figure 3-2. iWizard 2.
Chapter 3: Installtion Running the iWizard Setup Utility Before running Storex software, make sure you have Storex IP Camera beside you. To begin setup, insert the installation CD supplied with the camera into your CD-ROM drive, and the iWizard utility will start and guide you during the installation process of the hardware and software for your IP camera. You will be asked to select the displayed language first.
Storex DNR-30H Network Camera 3. The default password is admin. We strongly recommend you enter a new password to protect your system. (Please note down your new password) You can also click [Next] to skip this step and retain default password. Figure 3-6. Password setup 4. Please check the camera name, date and time setting. Figure 3-7. Camera configuration 5. When you come to Seedonk setup, you can choose whether to use Seedonk service and remotely access your camera through Seedonk platform.
Chapter 3: Installtion 6. Select the configuration of your IP address to obtain IP address automatically (DHCP mode) or manually enter IP address information. Then choose whether to allow iWizard to automatically configure your firewall, configure connection port and the frequency of your local power. (Note if you enabled Seedonk service, you won’t see connection port and frequency configuration here.) Figure 3-9. Device configuration 7.
Storex DNR-30H Network Camera 9. The wizard will selec t an appropriate encryption method automatically. You need to input the correct passphrase, and then select a suitable IP address configuration in order to continue with setup. (For Wireless connection only.) Figure 3-12. Wireless connection setup 10. (Skip this part if you didn’t enable Seedonk service.) You will be asked to log in to your Seedonk account when you come to Seedonk setup.
Chapter 3: Installtion 12. The iWizard starts programming your camera based on your settings. Please wait patiently and do not interrupt the process. Figure 3-15. Programming camera 13. The iWizard performs system diagnosis based on your network settings and alert you for inappropriate settings (marked with a exclamation mark icon). Figure 3-16. System diagnosis 14. The iWizard indicates the setup has been completed successfully. You can click on the URL to view the live video now.
Storex DNR-30H Network Camera 3-10
Chapter 4: Accessing the Camera Chapter 4: Accessing the Camera Viewing Live Video Stream Storex provides a wide range of access method to view the live video streamed from the IP camera that you’ve just installed, which includes: 1. View the live video stream from a single camera on the Internet Explorer (WebVUer) which comes with all Desktop/Laptop/Nettop/Tablet with Windows system. This is the easiest way to view the video of the IP camera and requires little learning time.
Storex DNR-30H Network Camera Accessing via PC Web Browser User can check the current condition of the monitored area via Internet Explorer which comes with all Windows-based computer system. Please refer to the following steps to watch live view on WebVUer: 1. Open the Internet Explorer. 2. Enter the camera’s IP address in the address bar. (e.g. 192.168.0.100) 3. A dialog box that requests the user name and password appears; enter a valid user name and password, and then press OK.
Chapter 4: Accessing the Camera 6. Meanwhile, the Windows Security Alert dialog may appear. Please click [Unblock] to unblock it from firewall. Figure 4-5. Unblocking application 7. Now you can start using WebVUer on Internet Explorer to watch live video and manage IP camera. Figure 4-6. Live view Note: If your IP camera falls behind a firewall, you will need to enable ports 80 and 554 (default ports used by camera) in your firewall and link them to the internal IP address of the camera.
Storex DNR-30H Network Camera Accessing via iPhone/Smartphone As long as your device comes with built-in web browser, you can use the device to view the live video stream via MJPEG mode (video only), which is supported on popular smartphones like iPhone and a wide range of mobile devices such as NB, Mobil Phone, PDA, Nettop, MID, Tablet.
Chapter 4: Accessing the Camera Accessing via 3GPP Mobile Phone You can access your IP camera via 3GPP-compatible mobile phones when the IP camera has a stable internet connection and the mobile device has a good connection on GPRS or to 3G network. There are several prerequisites which need to be met before using the 3GPP function successfully. 1. User should turn on the 2nd stream of the IP camera and set the resolution as QQVGA, FPS as 5, codec as MPEG-4 and set a medium bit rate for Quality.
Storex DNR-30H Network Camera Accessing via Seedonk IM Client If you have installed the Seedonk IM client, you can also access your network camera through the easy-touse Seedonk IM. Its intuitive instant-messenger-like interface lets your conveniently control, view, and share cameras over the Internet. If you have not installed the Seedonk IM client, you can download it from "http:// web.seedonk.com/index.php/download.html".
Chapter 4: Accessing the Camera Figure 4-9. Seedonk IM Note: When your camera is installed in an indoor environment, live image of your network camera may appear darker than expected due to insufficient environmental lighting. When this happens, simply move your camera to a different location where lighting condition is better or turn on the back light compensation if there are lights shining behind the objects in the scene.
Storex DNR-30H Network Camera 4-8
Chapter 5: Live View Chapter 5: Live View Page Layout On the first page, you can see the basic control panel at the top and on the left-hand side, and the live video on the right-hand side. Click on the icon to hide or show the control panels. Figure 5-1. Layout of LiveView page for DNR-30H Left control panel – Here provides control over video recording, voice communication, I/O, Pan/Tilt and snapshot. Video stream selection – You can switch between Stream-1 and Stream-2.
Storex DNR-30H Network Camera Icons on Live View Page Top Panel Icons seen on the top control panel: Icon Name Description Fit Browser One of the view size button; The Fit Browser button resize the live video window to fit browser window size. Actual Size One of the view size button; The Actual Size button resize the live video window to original size. Brightness Adjusts the Brightness of camera image as you wish.
Chapter 5: Live View Icon Name Description Record Records live video by pressing [Record] button. (If your computer can not play .mkv file format, please download and install VLC media player or KMPlayer from the internet.) Open Open a file browser to search and play back video files captured by the camera. (File format is .mkv) Others Other icons seen on this page: Icon Name Description Digital Zoom Digital Zoom button. Available zoom factor: 1~10x.
Storex DNR-30H Network Camera Enable Digital Zoom To enable the digital zoom feature: 1. Click on the magnifier icon located on the lower-left corner of real-time video display, and then the digital zoom control window will pop up. 2. Check [Enable Digital Zoom] option and set desired zoom ratio by dragging the adjustment bar. Then set the area to be enlarged by dragging the black square shown on preview window.
Chapter 6: Configuration Chapter 6: Configuration Main Setup Page The main setup screen consists of all the basic settings options. To access the main setup page, click on the Setup button seen at the top-right location in the live view screen. Then the setup page as shown in the picture below will be displayed. You can configure the detailed settings of your IP camera here. Figure 6-1. Main setup page You also can go back to live view screen by choosing LiveView from the top menu.
Storex DNR-30H Network Camera Video Settings Here you can configure the settings for video stream. Figure 6-2. Video Settings Video Mode You can select between Turbo Picture and Motion Adaptive mode. • Turbo Picture - This mode will provide you with the best video quality, but max. frame rate will be limited to 15. • Motion Adaptive - This mode will provide up to 30 FPS at maximum 640 by 480 resolution.
Chapter 6: Configuration one sees at a particular moment. Between I-frames are what are called P-frames (which can be decompressed using the data from preceding frames) and B-frames (which utilizes the data from the preceding and following frames for achieving higher compression ratio). In essence, the shorter the interval between the I-frames is, the higher the video quality will be (motion in video will also be smoother).
Storex DNR-30H Network Camera level is automatically determined by the camera under normal lighting condition. When [Auto] is selected and low environment lighting is detected, the shutter speed and gain level will be set as 1/30s and 7.5 respectively unless you have enabled the Low Light Behavior option and manually specified exposure and gain setting. Low Light Behavior Switching on the Low Light Behavior will produce better and clearer image when the camera detects low environment lighting.
Chapter 6: Configuration Figure 6-5. IR light control For scheduling on/off time of the IR LEDs, you can directly input the desired open and close time, and set the repeat option to be [always] or [only during time frame]. (In this example above, the system will leave the IR LEDs on between 19:00 to 23:00 from Monday to Friday.) Embed Text and Image You can embed text and/or image on 4 different locations on the live screen. (Upper Left, Upper Right, Lower Left, Lower Right).
Storex DNR-30H Network Camera User Settings Here you can add, modify or remove viewers/administrators. The viewers are only allowed to view live video and can’t change any of the camera settings. On the flip side, the administrators have the rights to make any changes. Figure 6-7. Users Setting • Modify/Remove - Click here to Modify or Remove an existing viewer.
Chapter 6: Configuration Network Settings Here you can check your network settings and adjust the detailed settings. Figure 6-9. Network settings Ethernet Set up the IP address for the IP camera to obtain IP address via DHCP (recommended), or use the manually inputted static IP address, or obtain IP address via PPPoE for which you need to provide valid user name and password.
Storex DNR-30H Network Camera Network Diagnostic Here you can run the diagnostic tool for your current network settings and it will show error messages if any anomaly is detected. For further information on error messages, please refer to the FAQ section in this manual or visit "http://ipcam.storex.eu" for more information. Network Bandwidth This automatic network connection speed detection is to help users better define appropriate video bit rate for their applications.
Chapter 6: Configuration RTSP server Set the RTSP (Real-Time Streaming Protocol) port for your IP camera to enable the support of 3GPP streaming for mobile phones. Default: 554. If you need to use port forwarding, please refer to the troubleshooting section for port forwarding setup. DDNS Click here to enable the DDNS (Dynamic Domain Name Service) service if you are using floating/dynamic IP and want to tie your camera’s current IP address to a domain name.
Storex DNR-30H Network Camera PTZ Control Here you can manage your camera’s preset view points (or positions). And configure the patrol mode to let the camera patrol the preset positions. Figure 6-11. PTZ control page Preset Points Add Preset Points Firstly use the arrow buttons to move the IP camera to the desired position. And then type the name into the [Position Name] field, and press the [Add] button.
Chapter 6: Configuration Delete Preset Points If you would like to delete a preset point, please select a preset point from the “Available Preset Points“ list. Before you press [Remove] to delete the selected preset point, you can click [Go To] button to move the camera to the selected position and check the view in the preview window. Figure 6-13. Delete preset points PTZ Position Reset Here it allows you to move the camera view to the preset position.
Storex DNR-30H Network Camera 2. Once the event servers are configured, you can then go to the trigger setup to configure the type of event, motion, schedule and the associated even actions. 3. In the motion detection page, you can set up the region and the sensitivity for detection. 4. If you want to use the I/O input, please connect the I/O devices before event setup.
Chapter 6: Configuration Figure 6-17. Image server setup example Notify server This function is meant for integration with NVR Station, which is 32-channel video management software. Here you put in the IP address of a PC running the NVR Station program, and then you set up event detection and event trigger, and choose "Notification" as an event action.
Storex DNR-30H Network Camera Field Description API ID API ID provided by Clicktatell Target country The country code for recipient’s mobile phone number Target cell phone Recipient’s mobile phone number Table 6-2. SMS server setting If you do not have a Clickatell account yet, please visit [www.clickatell.com], and under [Login] > [New Customer] > [Product Selection], choose [Clicktall Central (API)] and proceed to obtain an API ID according to its online instructions. 3.
Chapter 6: Configuration Sensitivity Level Region Number Figure 6-20. Motion detection If you want to remove a set region, please select the region number and click [Delete] to delete it. Note: If you want to record video onto SD card whenever motion in the scene is detected, you need to set at least a motion detection region before setting up event-based recording in Recording Setup. I/O Status Here displays the status of your I/O port for your reference.
Storex DNR-30H Network Camera Recording Setup In addition to the capability of storing event snapshots to local SD Card slot (card not included), this camera also supports storage of video clips (audio may be included if enabled) to the local storage device. To configure the recording function, go to the main setup page and click [Recording Setup]. Then follow the steps below. 1. Recording Setting: Here it displays the status of your SD card among other options. Click [Next] to proceed.
Chapter 6: Configuration Function Key Description Playback Download Protect/Unprotect Select All / Deselect / Delete Click to download then playback Click to download the video clip on your PC Selected clip(s) will never be erased File management Table 6-4.
Storex DNR-30H Network Camera 6-18 Date Setup
Chapter 7: Event Viewer Chapter 7: Event Viewer Event History Here displays the history of past events successfully triggered by motion, I/O, schedule, audio detection, tampering, or loitering (types of events depend on camera support). Click on any type of event trigger to view its history. Or click on the image link, if any, to view the snapshot taken at the occurrence of a predefined event. Figure 7-1.
Storex DNR-30H Network Camera 7-2 Event History
Chapter 8: Maintenance Chapter 8: Maintenance Here provides the current information about your IP camera and the access to history log as well as system maintenance page. Information Here you can check the firmware version as well as various settings of your IP camera . Figure 8-1. System information Log Here you can check the system log of your network camera. Press [Clear Log] to clean up system log. Figure 8-2.
Storex DNR-30H Network Camera Profile Management The profile management feature allows installers and users to set up more than one camera of similar configurations at great ease. After the current camera is properly configured, users can export current camera's configuration to a profile on PC and then load it into other cameras, thereby making least changes possible like changes on IP address or a few other settings that might need to be modified individually when configuring a newly added camera.
Chapter 9: Troubleshooting Chapter 9: Troubleshooting During the course of installation, you may encounter various issues in regard to the usage of the camera. The following section contains some troubleshooting procedures to help you solve the problems. Reconfiguring Your Device Anytime you need to re-configure your IP camera, you can simply double-click on the iWizard icon (or tap Start > Programs > NVR Station > iWizard) to open the iWizard configuration tool.
Storex DNR-30H Network Camera Reset to the Factory Default Settings If you forget your system password or if you feel your IP camera has been acting weird, you can follow the steps below to reset the camera to its default state in which it will be using the Ethernet port for connection and obtaining IP from the available local DHCP server. To reset the camera: 1. Press and hold the reset button (located rear panel) for about 10 seconds; when successful, you shall see the Status Indicator go off. 2.
Chapter 9: Troubleshooting Trouble with the ActiveX Client Once you launch the Internet Explorer and enter the camera’s IP address in the address field, you'll be asked for the user name and password combination (the default is admin/admin, case sensitive). Note: The ActiveX component developed by Storex currently only runs on Microsoft Internet Explorer 6 or greater. It does not function on other web browsers for the time being.
Storex DNR-30H Network Camera Figure 9-5. Browser security setting If you’ve gone through all of the above steps but are still unable to obtain video/audio on the browser, please close all the browser windows and delete the "Storex Embedded" folder found under "(OS Drive):\Program Files". (If you're using 64-bit windows, look for "(OS Drive):\Program Files (x86)".) And open your web browser and log in to the IP camera again to reinstall the ActiveX client.
Chapter 9: Troubleshooting Trouble with Remote Viewing on Browser You can view your camera video remotely over the Internet. If you have problem in remote viewing, refer to the section below for preliminary troubleshooting. 192.168.0.1 IP Camera Static IP (LAN) 61.220.20.16 NAT (Network Address Translation) Internet 221.23.105.8 Remote Viewing Client Figure 9-6.
Storex DNR-30H Network Camera Figure 9-8. Port forwarding Having taken the above steps, you should be able to log in to the IP camera from a remote location by entering the DDNS address or the static IP address in the location field of a web browser (depending on your configuration). For example, in this case, you should enter "http://61.220.20.16:80" into the location field of Internet Explorer to access the IP camera.
Chapter 9: Troubleshooting Symptoms, Causes and Solutions Listed below are some other frequently asked questions and their answers. Symptom Possible Cause/Solution The camera is not powered on. Make sure the camera has been powered on for over 1 minute and its LED status indicator is lit. The Ethernet cable is not firmly connected to the camera. Check if the Ethernet cable is securely connected to the Ethernet port of the camera and to the network switch.
Storex DNR-30H Network Camera Symptom Possible Cause/Solution Successful login to the camera but no image is displayed The Storex ActiveX component is not installed. If you are viewing the camera video on Internet Explorer, make sure you have installed and enabled Storex ActiveX component. Open your Internet Explorer browser and go to [Tools] > [Manage Add-ons] and check that you’ve got both the “IPCamClientActivex” and “StorexActiveX” control components registered and enabled.
Chapter 9: Troubleshooting Symptom Possible Cause/Solution Network connection error. The network connection test verifies if the camera has successfully connected to the LAN network. When the diagnosis result shows a red exclamation mark icon ( ) for network connection, it means the camera fails to connect to LAN network. Check if the LAN cable is securely connected to the Ethernet port of the camera and to your hub/router, or check if the LAN cable is functioning normally.
Storex DNR-30H Network Camera Symptom Possible Cause/Solution Network bandwidth is insufficient. Without sufficient bandwidth, video quality will deteriorate and image errors like pixelation or frame-drop may occur. When you view your camera remotely from the Internet, your camera needs sufficient upload bandwidth to transmit video stream and you need sufficient download bandwidth to download video stream at the remote location.
Chapter 9: Troubleshooting Symptom Possible Cause/Solution The microSD card is not inserted firmly into position. Remove the memory card and re-insert it back to the card slot. To verify if your SD card is properly installed, go to [Setup] > [Recording Setup] > [Micro SD], and check if [SD Card Status] and [SD Card Capacity] shows correct information. If "not detected" is shown, remove and re-insert the card again, and refresh the WebVUer, and verify again. The microSD card is not properly formatted.
Storex DNR-30H Network Camera 9-12
Chapter 10: Technical Specifications Chapter 10: Technical Specifications Technical Specifications Category Image Sensor DNR-30H 1/3" CMOS Megapixel sensor • Focal Length: 4.0 mm Lens • Max Aperture Ratio: F1.5 • Fixed iris Camera Pan range -170° ~ +170° total of 340 degree Tilt Range -10° ~ +90° total of 100 degree Max Speed Pan 90°/Sec., Tilt 70°/Sec. Zoom 10x digital zoom Angle of View 60° horizontal Focusing Range 0.
Storex DNR-30H Network Camera Category DNR-30H • Multiple channel management Software NVR Station • Recording search and playback • Scheduled and event-driven management • Smart Detection Web Browser Mobile Phone • Monitor the current condition of the monitored area via Internet Explorer Internet Explorer • Capture a still image and save it in JPG format on PC (ActiveX) • Alarm and event management: FTP, I/O alarm, server notification and email Supported Devices • PC, Laptop, Nettop, MID, or Tabl
Chapter 11: Appendix Chapter 11: Appendix Examples of Port Forwarding Setup on Routers The following are some examples of router configurations with reagrd to port forwarding / port mapping / virtual server on some popular router products. You can also log on to portforward.com for more port forwarding setup examples on other router products.
Storex DNR-30H Network Camera D-Link DIR-655 Virtual Serve Setup 11-2 Examples of Port Forwarding Setup on Routers
Chapter 11: Appendix TP-LINK wr1043n Virtual Server Setup Examples of Port Forwarding Setup on Routers 11-3
Storex DNR-30H Network Camera List of Figures and Tables Figure 2-1. DNR-30H Parts list. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 Figure 2-2. Front and rear view of DNR-30H. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Figure 2-3. IR LEDs (left) and LED status indicator (right). . . . . . . . . . . . . . . . . . .
Chapter 11: Appendix Figure 7-1. Event Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1 Figure 8-1. System information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1 Figure 8-2. System log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
