STRATEGIC Technologies Inc. Quick Install Quick Install The Quick Install feature enables the installer to easily setup the PRU+ / PID set and have the PRU+ determine if the setup is completed. The Quick Install feature is designed to prompt the installer for any setup requirements that have not been met. Once all the criteria has been met the unit will automatically call into the Central Computer and pick up it’s final configuration settings.
STRATEGIC Technologies Inc. Quick Install Motion Sensor The Platinum Plus Receiver (PRU+) contains a sensor which will report motion if the receiver is moved by the participant once it has been installed. Normal household activities could cause movement such as the receiver being bumped or being moved to clean. When the PRU+ senses motion, it will immediately record a motion event.
STRATEGIC Technologies Inc. PRU / PID Preventive Maintenance PRU+ / PID Preventive Maintenance Returned PRU+'s Physical Checks 1. Check all cables for cut's or breakage. 2. Make sure the AC and Telephone cable connectors are firmly attached to their cords and are not broken. Also check that any connector pins are not bent. 3. Check Power Connector Jack at the back of the PRU+. The Power Jack should be flush with the outside case and should not move when pulled upon.
STRATEGIC Technologies Inc. PRU / PID Preventive Maintenance Electrical Checks 1. Plug the unit into the AC Power and make sure that the AC light comes on. If the unit needs charging the Charge Light should come on. Leave the unit plugged into AC until the charge light goes out. This should also be done to all PRU+’s that are stored for longer than one month. The battery inside the PRU+ can be damaged by leaving it in a discharged state. 2.
STRATEGIC Technologies Inc. PRU / PID Preventive Maintenance Returned PID's Physical Checks Figure 9 : The Underneath of a PID 1. Check for damages to the PID plastic (If any PID is damaged, return to STRATEGIC for repair) a. PID latching bars are broken or stressed b. Cracked seam at sealing edge. c. Bent strap contact pins. d. Pry marks on PID edge. 2. Cleaning PID's a. Put the battery into the PID with an O-Ring on it so that water will not leak into the battery compartment. b.
STRATEGIC Technologies Inc. PRU / PID Preventive Maintenance f. Watch for the PID code to appear in the right lower half of the display. This indicates the PID is transmitting. Returned Straps 1. Setup three cleaning containers as seen in Figure 8: Strap Cleaning. The first container has soapy water. The second container has clean water. The third container has isopropyl alcohol. Figure 11 : Strap Cleaning 2. Place the dirty straps into the soapy water. Scrub the strap to remove any dirt/grime. 3.
STRATEGIC Technologies Inc. Individual Status Log Report Individual Status Log Report When a PRU+ calls the Central Computer (CC) the transferred information is stored in an Individual Status Log on the CC. Each participant has a unique ID that is used to identify the participant. The report will indicate all activity of the participant. The Events generated by the PRU+ are recorded as follows:Events Event Type Description ..info sch. call ..info cc busy ..info no dialtone ..info no connect ..
STRATEGIC Technologies Inc. Individual Status Log Report ..info pru batt ok Clear The PRU+ is indicating the low battery has been corrected. ..info enter ..info leave Info Info Non-Violation presence Non-Violation absence ..info PRU Reset Info The PRU+ has been reset or turned on after total loss of power ALARM AWAY .cont away ..info enter ok Alarm Cont Clear Unauthorized absence Indicates a continuing unauthorized absence The participant has entered after an unauthorized absence ALARM ENTER .
STRATEGIC Technologies Inc. Individual Status Log Report Alarm - These events indicate a violation has occurred that needs immediate attention. These events are called into the Central Computer immediately. Clear - These events indicate a violation has been resolved. These events are called into the Central Computer immediately. Info - These events are for your information only or they do not need immediate attention. These events are NOT called into the CC immediately except for ..info RU Reset.
STRATEGIC Technologies Inc. Explanation of the Individual Status Log Report Explanation of the Individual Status Log Report The Central Computer will print out the reports for each participant in the following format:- SureTrac ID (81443) Group Code (STI) Participant (Fred Jones) Officer (Jim Ladd) Event Time Event Time Received Next Call : Unique Number assigned to each participant by the monitoring center : Code that identifies all participants from an agency or group.
STRATEGIC Technologies Inc. Explanation of the Individual Status Log Report Report Reading Techniques Individual Log Reports provide the officer with feedback regarding each participant monitored. They provide detailed information on the activities of the participant. It is important that every officer have a complete understanding on how reports are generated and read. The system is extremely through in the number of events that are reported.
STRATEGIC Technologies Inc. Explanation of the Individual Status Log Report 6. Communication Errors are combined. (if alike) Whenever communication errors (ie ..info cc busy, ..info no dialtone, ..info no connect or ..info comm error) occur back-to-back that are the same type the PRU+ automatically combines the communication error into one event. This is designed to save on storage space inside the PRU+. 7. The PRU+ determines curfew violations The PRU+ receives a curfew model from the Central Computer.
STRATEGIC Technologies Inc. Frequently Asked Questions Frequently Asked Questions 1. Can an answering machine be used with the PRU+? An answering machine will not, as a general rule, affect the operation of the equipment Although, depending on the quality of the answering machine it may load the line or create an unsuitable line condition that could cause problems with PRU+ communications. 2.
STRATEGIC Technologies Inc. Frequently Asked Questions As soon as there is an interruption in power, the PRU+ will immediately switch to the backup battery. This battery lasts for approximately 24 hours. 13. Can two PRU+ systems be placed in a home simultaneously? You may place two units in the same residence. You must assure that the two PID’s have different transmitter codes. This will allow each PRU+ to monitor each offender independently.
STRATEGIC Trouble-Shooting Technologies Inc. Trouble-Shooting PRU Tips PROBLEM : CC Busy (2) SOLUTION 1. All lines at the monitoring center are busy. The PRU+ will re-attempt the call in varying intervals (Or you can force another call attempt immediately). PROBLEM : No Dialtone (3) SOLUTION 1. Check the phone line has a valid dialtone. 2. Check that there are no telephone services that eliminate or alters the dialtone. 3. Assure no one is using the phone line while the PRU is attempting a call. 4.
STRATEGIC Trouble-Shooting Technologies Inc. 2. If the Tel symbol is not present Check the cable is plugged into the phone line b. c d. 3. Check the connectors on the cable (both ends) Check that the tel cable is plugged into the LINE jack on the PRU+ (directly above the AC connector) The PRU+ will not display the tel symbol if it is plugged into the PHONE jack. Attach a phone to the same phone line and check if a dial tone is present. 5. Dial a number and check if the line is working.
STRATEGIC Trouble-Shooting Technologies Inc. 2. Is the tel cable connected from the wall outlet to the LINE jack? 1. Connect tel cable to LINE jack 3. See PROBLEM : PRU locks up in Run Mode PROBLEM : Multiple Telephone Disconnects SOLUTION 1. 2. Does this happen constantly or only during night? 1. The telephone company maybe lowering line voltage that causes PRU+ to detect that the telephone has been disconnected. Replace unit it verify that there is nothing wrong with the PRU+. 1.
STRATEGIC Trouble-Shooting Technologies Inc. 1. Is the PID transmitting? i. assure that the PID is transmitting with a PRU+) 3. Does the unit pick up the PIDs with either antenna? (ie the stubby antenna and the mag-mount) 4. If the FVU picks up transmissions with one but not the other 1. Check the antenna that doesn't pick up transmissions is connected correctly. b. c. 5.
STRATEGIC Technologies Inc. System Definitions System Definitions Alarm............................ An event that needs immediate attention. Battery (PID) ................ Proprietary 6V power pack that provides the PID one year of life. Battery (PRU+)............. There are two batteries in the PRU+. The main battery (lead acid) provides power to the PRU+ when it is disconnected from AC power (life 24 hours).
STRATEGIC Technologies Inc. System Definitions LOCK ........................... Unit Access Controller. This device is used to access Special Function Mode on a PRU+ and is used to reset the strap tamper alarm on a PID. Locking Pins ................. Plastic pins that hold the PID and baseplate together. Memory ........................ The location in the PRU+ where events are stored. The PRU+ can store up to 2500 events. Passive.........................
STRATEGIC Technologies Inc. System Definitions Strap Tamper ............... Alarm that indicates the strap has been partially cut or tampered with. Test Mode Allows installer to view current status of all hardware alarms.
