User Manual
6. Troubleshooting
Camera doesn’t capture the desired objects
● Check the PIR sensitivity. For warm environments set the “PIR sensitivity” setting to “LOW”
and for cold environments set the “PIR sensitivity” setting to “HIGH”
● Try to install the camera in an area where there are no external heat sources in the camera’s
eld of view.
● In some cases placing the camera near water will cause false positives / empty shots.
● Try to install the camera on stable and immovable objects such as large trees.
● At night the motion detector may detect movement beyond the illumination range of the
LED’s. Try reducing this distance by adjusting the “PIR sensitivity” setting.
● Rising sun or sunset can cause the sensor to trigger. Try reorienting the camera.
● If a person or animal moves very quickly, it may move out of the camera’s eld of view before
the photo / video is taken. Try moving the camera further back to get a larger eld of view.
● Placing the camera behind glass will impact the PIR sensor.
Camera stops taking photos / videos
● Make sure that the memory card has enough storage space. If the memory card is full the
camera will stop taking photos / videos.
● Check the batteries to make sure there is enough power left. If the batteries power level is
too low the camera will stop functioning.
● Make sure that the camera’s mode switch is on “ON” and not on “OFF” or “TEST”. The “TEST”
mode should only be used for changing the conguration or viewing photos / videos.
● Sometimes memory cards will get corrupted. Try formatting the memory card or using
another memory card.
Night vision doesn’t meet my expectations
● The camera requires 8*AA batteries in order to use night vision. Using just 4*AA batteries will
only support operation during daytime.
● Make sure the batteries have enough power. If the batteries are below 30% power level night
vision will not work.
● High quality 1.5V NiMH or lithium rechargable batteries oer better performance than
regular alkaline batteries.
● To ensure accuracy and quality of night vision photos / videos mount the camera in a dark
enviroment without any obvious external light sources.
● Placing the camera between certain surroundings such as trees, walls, bushes and ground
within the IR LED’s range will result in better performance compared to placement in an open
eld. If the camera is placed in an open eld the IR LED’s will have nothing to reect the light
back on to.
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