User's Manual

www.stryker.com 6390-009-001 REV B 69
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Warranty
Stryker EMS, a division of the Stryker Corporation, offers two distinct warranty options in the United States:
One (1) year parts and labor. Under this option, Stryker EMS warrants to the original purchaser that its products should
be free from manufacturing non-conformances that affect product performance and customer satisfaction for a period of
one (1) year after date of delivery. Stryker’s obligation under this warranty is expressly limited to supplying replacement
parts and labor for, or replacing, at its option, any product that is, in the sole discretion of Stryker, found to be defective.
Two (2) year parts. Under this option, Stryker EMS warrants to the original purchaser that non-expendable components
of its products should be free from manufacturing non-conformances that affect product performance and customer
satisfaction for a period of two (2) years after date of delivery. Stryker’s obligation under this warranty is expressly
limited to supplying replacement parts for, or replacing, at its option, any product which is, in the sole discretion of
Stryker, found to be defective. Expendable components, i.e. mattresses, restraints, I.V. poles, storage nets, storage
pouches, oxygen straps, batteries, and other soft goods, have a one (1) year limited warranty with this option.
Under either warranty option, Power-LOAD is designed for a 7 year expected service life under normal use, conditions,
and with appropriate periodic maintenance as described in the maintenance manual for the device. Stryker warrants
to the original purchaser that the welds on Power-LOAD will be free from structural defects for the expected 7 year life
of Power-LOAD as long as the original purchaser owns the product.
If Stryker requests products or parts for which an original purchaser makes a warranty claim, the purchaser shall return
the product or part prepaid freight to Stryker’s factory.
Any improper use or alteration or repair by unauthorized service providers in such a manner as in Stryker’s judgement
affects the product materially and adversely, shall void this warranty. Any repair of Stryker products using parts not
provided or authorized by Stryker shall void this warranty. No employee or representative of Stryker is authorized to
change this warranty in any way.
This statement constitutes Stryker EMS’s entire warranty with respect to the aforesaid equipment. STRYKER MAKES
NO OTHER WARRANTY OR REPRESENTATION EITHER EXPRESSED OR IMPLIED, EXCEPT AS SET FORTH
HEREIN. THERE IS NO WARRANTY OF MERCHANTABILITY AND THERE ARE NO WARRANTIES OF FITNESS
FOR ANY PARTICULAR PURPOSE. IN NO EVENT SHALL STRYKER BE LIABLE HEREUNDER FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES ARISING FROM OR IN ANY MANNER RELATED TO SALES OR USE OF ANY SUCH
EQUIPMENT.