CARE AND MAINTENANCE On an annual basis, iris recommended to double check all connections and re-tighten all nuts and bolts. Clean with water and a paper or cloth tows! as needed. TROUBLESHOOTING PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION Shelves not level Original measurements are | Reinstall starting with level marks | inaccurate REPLACEMENT PARTS LIST For replacement parts, call our customer service department at 1-877-888-8225, 8 a.m. — 8 p.m, EST, Monday Friday.