Installation Guide

16
• NEVER CLEAN OR WET MOP WITH WATER. Water may permanently damage the oor.
• Clean oor with the recommended hardwood ooring cleaner.
• To prevent surface damage, avoid rolling heavy furniture and appliances on the oor. Use plywood,
hardboard or appliance lifts if necessary. Use protective casters/caster cups or felt pads on the legs
of furniture to prevent damage to the ooring.
• Recognizing that hardwood oor dimensions will be slightly affected by varying levels of humidity
within your building, care should be taken to control humidity levels within the 35-55% range.
To protect your investment and to assure the oors provide lasting satisfaction, refer to the
recommendations below:
• Heating Season (Dry): A humidier is recommended to prevent excessive shrinkage in
hardwood oors due to low humidity levels. Wood stoves and electric heat tend to create very
dry conditions.
• Non-Heating Season (Humid, Wet): Proper humidity levels can be maintained by use of
an air conditioner, dehumidier, or by turning on your heating system periodically during the
summer months. Avoid excessive exposure to water from tracking during periods of inclement
weather.
• DO NOT obstruct in any way the expansion joint around the perimeter of the oor.
CARE AND MAINTENANCE
WARRANTY
The manufacturer guarantees to the original purchaser that the covered products, in their original
manufactured condition, will be free from defects in grading, lamination and assembly for as long
as you (the original purchaser) own the oor. In addition, for 25 years from the date of purchase,
the nish on the covered product will not wear through, and that the nish will not separate from the
wood ooring under normal household use when maintained in accordance with the recommended
maintenance guidelines. Mechanical, chemical or other modication of the nish, such as sanding or
abrading, voids this warranty.
To be covered under the warranty you need to retain your sales slip and make sure the ooring is
properly installed in accordance with the installation instructions provided with the ooring. You must
also properly care for the oor using the instructions within this manual. It is recommended you use
only the specially formulated oor care products to preserve your ooring. Use of oor care or sundry
products (i.e. adhesives) other than those specially formulated and recommend for use with our
ooring products may damage your oor and void this warranty.
If any of the covered events listed in this guide occurs within 25 years from the date of purchase, the
manufacturer will recoat, renish, ll or furnish comparable ooring (of our manufacture and of similar
color, pattern, and quality), for either the repair of the defective area or the replacement of the oor, at
our option. In the unlikely event the manufacturer is unable to correct the problem after a reasonable
number of attempts, the manufacturer will refund the portion of the purchase price for the section of
failed ooring. This warranty does not include the removal or replacement of cabinets, xtures, retail
markups, installation or labor provided by others or supplemental costs, including but not limited to,
relocation during the repair process such as hotel, meals or moving and storage of furniture.