Installation Guide

WARRANTY

What Is Not Covered By These Warranties?

• The limited warranty does not cover conditions caused by improper use or maintenance.

• Splits, cracks, grain raising, checking, edge fracturing, splintering or chipping that occurs during or

after the oor has been installed and as a result of abuse, misuse, improper maintenance or care,

exposure to excessive moisture or improper environmental conditions (i.e., low or high humidity).

• Wood ooring installed in full bathrooms with a shower or tub.

• Damage caused by re, ooding, and other natural disasters and Acts of God.

• Changes in color due to aging, excessive moisture, exposure to sunlight or ultraviolet rays (which

may cause oxidation of nish/stain).

• Color, shade or texture variations between samples, printed color photography or replacement

ooring and the actual material.

• Color variations between ooring and/or samples and other ooring or wood products, which you

wish to match (e.g., cabinets, stair railings, trim, etc.).

• Deciencies related to suboor/oor joist assemblies, suboor preparation materials, and

fasteners including, but not limited to, uneven suboor surfaces, oor deection or voids in the

suboor.

• Noises including, but not limited to, squeaks, popping, etc.

• A product deformity that is not measureable or that is visible only under certain light or from a

certain angle is not considered a defect and is therefore not covered by these warranties. Visible

defects should be evaluated by their visibility from a standing position in normal lighting.

• Natural wood characteristics such as variations in grain, color, mineral streaks, knots, normal

differences between color of samples and the color of installed oors, and color variations from

plank to plank.

• Natural expansion and contraction resulting in separation between planks or damage caused by

low or excessive humidity.

• Floors that are installed in other than owner-occupied or tenant-occupied residences.

• Commercial installations of residential products.

• Construction or installation-related damage.

• Floors damaged by suboor moisture or water damage, including without limitation, due to broken

or leaking water pipes, ooding, wet-mopping spills or weather conditions.

• Installation defects, including installations made: (i) in violation of applicable state or local housing

or building codes, or (ii) contrary to written instructions furnished with the product.

Printed in U.S.A.