Warranty Guide

RESIDENTIAL HARDWOOD WARRANTIES

Limited Warranties for Prefinished Solid and Engineered Wood Floors

Manufacturing Defects

Unilin Flooring (“Unilin”) hereby warrants to the original buyer ("Buyer") the Style Selections

prefinished solid and engineered hardwood floors to be free from manufacturing defects for as long

as Buyer owns the home. Hardwood is a natural product and may have naturally occurring

variations in grain and color, mineral streaks and knots. The owner/installer of a Style Selections

Wood Floor must use reasonable selectivity and hold out or cut off objectionable naturally

occurring blemishes prior to installation.

Finish Warranty

Unilin hereby warrants to the Buyer that the factory applied finish of the Style Selections Wood

Floor will not wear through nor will not lack finish adhesion as a result of normal use. See product

sample or Lowe’s for duration of this warranty on specific products. Diminished gloss is not

considered wear through of the finish. In the event the finish wears through or releases from the

Style Selections Wood Floor, Unilin will, at its option, repair or replace the affected planks or area,

prorated over the remaining life of this warranty.

This warranty is conditioned upon Lowe’s receipt of notice in writing from the Buyer and Unilin’s

receipt of notice in writing from Lowe’s of the alleged defect prior to expiration of the limited

warranty period and evidence that the Style Selections Wood Floor is not subject to any of the

limitations described below.

Additional warranties exclusively for Prefinished Engineered Floors:

Structure Warranty

Unilin hereby warrants to the Buyer of Style Selections engineered and longstrip wood flooring

products that, under normal use, the plies will not separate for as long as the Buyer owns the

home. Unilin will, at its option, repair or replace any defective planks at no cost to the Buyer.

Moisture Warranty

Unilin hereby warrants to the Buyer of Style Selections engineered wood flooring products

against moisture damage due to topical spills for as long as the Buyer owns the home. Topical

spills of normal household substances (food and beverage) must be removed promptly. Topical

spills allowed to remain on the floor for any considerable time will damage the Style Selections

Wood Floor and void this warranty. Flooding, acts of God, plumbing accidents, leaking

appliances (icemakers, dishwashers, clothes washers, etc.) are not topical spills and are not

covered by this warranty.

Jobsite Conditions

Unilin recommends that all Style Selections Wood Floor be acclimated before installation. The

purpose of acclimation is to allow the moisture content of the wood to adjust to “normal living

conditions” at the site. These are the temperature and humidity conditions that will typically be

experienced once the structure is occupied.

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RESIDENTIAL HARDWOOD WARRANTIES Limited Warranties for Prefinished Solid and Engineered Wood Floors Manufacturing Defects Unilin Flooring (“Unilin”) hereby warrants to the original buyer ("Buyer") the Style Selections prefinished solid and engineered hardwood floors to be free from manufacturing defects for as long as Buyer owns the home. Hardwood is a natural product and may have naturally occurring variations in grain and color, mineral streaks and knots.
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The room temperature must be within a range of 60 – 80o F, with relative humidity in a range of 35 – 55%. These environmental conditions are specified as pre-installation requirements and should be maintained for the life of the product. Environmental conditions consistently outside of these parameters could result in product performance problems that would not be covered under these warranties.
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Accidents, Abuse or Abnormal Wear – Unilin does not warrant for damage or defects resulting from accidents, abuses, or abnormal usage which stain or scratch the finish, diminish gloss, or indent the surface of the Style Selections Wood Floor. Unilin’s limited warranties also do not cover damage or defects caused by heavy or concentrated foot traffic, damage by pet claws (nails), or failure to protect the Style Selections Wood Floor from sand, gravel or other abrasives by use of walk off mats.