Warranty Guide

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Accidents, Abuse or Abnormal Wear – Unilin does not warrant for damage or defects resulting
from accidents, abuses, or abnormal usage which stain or scratch the finish, diminish gloss, or
indent the surface of the Style Selections Wood Floor. Unilin’s limited warranties also do not cover
damage or defects caused by heavy or concentrated foot traffic, damage by pet claws (nails), or
failure to protect the Style Selections Wood Floor from sand, gravel or other abrasives by use of
walk off mats.
Indentations from High Heels on Shoes -- A high heel can concentrate as much as 2,000
pounds per square inch on the floor. This type of heel has a diameter of approximately 3/8", and
walking on any wood surface with high heels is considered an abusive situation. Unilin’s limited
warranties do not cover damage or defects caused by high heels, shoes in need of repair, or golf
cleats.
Problems with Moisture or Dryness – Unilin’s limited warranties do not cover damage or defects
caused by wetting or the presence of excessive moisture, or by conditions which are too dry.
Flooding, acts of God, plumbing accidents, leaking appliances (icemakers, dishwashers, clothes
washers, etc.) are not covered by this warranty. See Unilin’s written installation instructions for
more details.
Excessive Lighting – Unilin’s limited warranties do not cover damage or defects, including, but
not limited to, color change caused by excessive sunlight or intense lighting. Excessive sunlight or
intense lighting can cause color changes in the finished product. Window treatments will usually
provide adequate protection against excessive sunlight or intense lighting. Additionally, due to the
effects of excessive sunlight or intense lighting, new and/or replacement Style Selections Wood
Floors may not match display samples and/or existing flooring.
Difference from Samples – Unilin’s limited warranties do not cover the differences that can be
seen between color samples and color of installed floors. Please approve the color of the actual
Style Selections Wood Floor prior to installation.
Radiant Heating -- Solid hardwood is not warranted for use with radiant heating systems.
Engineered hardwoods may be used with radiant heating systems provided they are installed in
compliance with Unilin’s written installation instructions.
Transferability -- These warranties apply only to the original Buyer and to the Style Selections
Wood Floor in its original installation. These warranties are not transferable.
Your Obligation to Unilin -- As the Buyer of our Style Selections Wood Floor, you agree to follow
all installation, care and maintenance directions as related to the Style Selections Wood Floor. You
also agree to allow Unilin an opportunity to repair any claimed defects. Unilin must be given the
opportunity to inspect the flooring installation prior to any removal or repair that will be submitted
for warranty coverage. The original proof of purchase must be supplied along with a warranty
claim submission.
Warranty Version May, 2012