Installation Guide

9
WARRANTY:
Defect warranty:
Manufacturer warrants against product defect for one (1) year from the date of purchase, by the
original purchaser only. Novalis US, LLC reserves the right to request samples of any vinyl product
in a claim situation. Novalis US, LLC also reserves the right of inspection of the installed floor either
by a representative of Novalis US, LLC or third-party inspection firm.
Limited Lifetime Wear-Thru Warranty:
Manufacturer’s surface wear-thru warranty is limited to normal residential use on dry, interior floors
for the life of the floor from the date of purchase by the original purchaser. The guarantee is limited
to the wear layer and worn area only, excluding the finish and shine wear through, and providing the
floor is used in appropriate areas and maintained and installed according to this document.
All other guarantees implied or otherwise are limited to one (1) year from the date of purchase for
the cost of the product only, to the original purchaser of the flooring. This warranty is not
transferrable. This product is intended for do-it-yourself application and installations for residential
use only; therefore, no claims for labor and incidentals are allowable. This warranty does give you
specific legal rights; you may also have other rights, which may vary from state to state.
Other Exclusions to Warranty:
Flooring installed with obvious (> 1-cm) manufacturing defects or installed with additional adhesive
of any kind.
Flooring installed over any damp or wet concrete, such as basements, garages, etc. including from
leaks of any nature.
Flooring installed in sunrooms, or without HVAC control, where the floor temperature often exceeds
the published limits.
Flooring dulled by soaps detergents or other harsh chemicals not suitable for vinyl flooring.
Flooring installed in any exterior applications, including RV’s campers and boats.
Flooring installed inside showers, sauna’s, solarium’s or similar.
Flooring stained by tracked carpet dyes, fertilizers, coal, tar, driveway sealers, oil or other such
contaminates.
Floors installed over substrates with mold, mildew, fungi or other like issues., including any health
issues and/or property damage.
Damage caused by the failure of other products like the primer, leveling or patching underlayment.
Flooring installed in any commercial application.
Flooring with telegraphing substrate imperfections of any kind.
Flooring damaged by spiked heels or similar, burns, cuts, scratches, gouges and indentations from
improper floor protectors and furniture rests.
March 2020
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