U N D E R C O U N T E R R E F R I G E R AT I O N U SE & C ARE I NFORMATION
CONTENTS Sub-Zero Undercounter 3 Sub-Zero Undercounter Models 4 Sub-Zero Undercounter Features 6 Sub-Zero Undercounter Use & Care 7 Troubleshooting Guide 14 Service Information 17 Sub-Zero Warranties 18 As you read this Use & Care Information, take particular note of the CAUTION and WARNING symbols when they appear. This information is important for safe and efficient use of the Sub-Zero equipment.
S U B - Z E R O U N D E R C O U N T E R R E F R I G E R AT I O N T H A N K YO U Thank you for purchasing your new Sub-Zero Undercounter unit. Undercounter units simplify life at home by bringing refrigeration anywhere it's needed. Fresh greens in the kitchen island. Ice, soda and snacks in the media room. Chilled mineral water in the master suite. Imagine how these innovative undercounter units can serve you.
S U B - Z E RO UNDERCOUNTER M O D E L S M O D E L UC-24R U N D E R C O U N T E R A L L R E F R I G E R AT O R Location of rating/ serial number plate Overlay or stainless steel application Spill-proof cantilever glass shelves Spill-proof glass floor Two-litre bottle door storage (bottom shelf) Clear utility bin Easy-access electronic controls M O D E L UC-24B UNDERCOUNTER BEVERAGE CENTER 4 Accent lighting Overlay or stainless steel design Location of rating/ serial number plate Wine storage she
S U B - Z E RO UNDERCOUNTER M O D E L S M O D E L UC-24C U N D E R C O U N T E R R E F R I G E R AT O R / F R E E Z E R Wine storage shelf Overlay or stainless steel application Location of rating/ serial number plate WA R R A N T Y Spill-proof cantilever glass shelf Two-litre bottle door storage Easy-access electronic controls Freezer storage Automatic ice maker Clear ice bucket Sub-Zero products are covered by a two, five and twelve year residential warranty (one and five year warranty for Mode
S U B - Z E R O U N D E R C O U N T E R F E AT U R E S U N D E R C O U N T E R F E AT U R E S All Undercounter units are designed to be built in for that custom Sub-Zero look. WA R R A N T Y Sub-Zero products are covered by a two, five and twelve year residential warranty (one and five year warranty for Model UC-24RO). See warranty details at the end of this guide. Models UC-24R and UC-24C can be fitted with a custom overlay or stainless steel door front panel.
S U B - Z E RO UNDERCOUNTER U S E & C A R E E L E C T RO N I C CONTROLS The electronic controls of your Sub-Zero Undercounter unit monitors and accurately displays temperatures within one degree of your preset temperature. It also monitors operation of the unit and lets you know if there’s a problem. A microprocessor accurately samples the temperature every second in each zone to be sure the temperatures stay within one degree of your preset temperatures.
S U B - Z E RO UNDERCOUNTER U S E & C A R E E L E C T RO N I C CONTROLS S A B B AT H M O D E ( S TA R - K ) V I S U A L S E R V I C E D I S P L AY All Undercounter units feature the Sabbath Mode. This is for certain religious observances where the lights need to be turned off. Sabbath Mode will not disable the ice maker. The microprocessor monitors temperatures inside the unit. If there is a temperature problem, you'll be alerted by a flashing SERVICE indicator.
S U B - Z E RO UNDERCOUNTER U S E & C A R E R E F R I G E R ATO R S T O R A G E A D J U S TA B L E G L A S S S H E L V E S UTILITY BIN To remove or adjust shelves, first tilt the shelf up at the front, then lift it up and out of the tracks on the rear wall of the unit. Refer to the illustration below. The clear utility bin slides in and out so that you can access small containers and food items easily.
S U B - Z E RO UNDERCOUNTER U S E & C A R E DESIGN GUIDE Details on how to replace the cherry wood facing on the wine storage shelves can be found in the Sub-Zero Design Guide. Check our website at subzero.com or call Sub-Zero at 800-222-7820. WINE S TO R AG E FREEZER S TO R AG E MODELS UC-24B AND UC-24C MODEL UC-24C Undercounter Models UC-24B and UC-24C feature shelves for wine storage. The rollerassembly shelves with a full three-quarter extension for allow easy access to stored 750 ml bottles.
S U B - Z E RO UNDERCOUNTER U S E & C A R E A U T O M AT I C D E F R O S T SOUNDS Your Sub-Zero unit is equipped with an automatic defrost system. The refrigerator section will defrost during each off cycle of the refrigerator compressor. The freezer section (Model UC-24C) is controlled by an energy-saving Adaptive Defrost system, which defrosts as needed. You may hear some noises in the normal operation of the unit.
S U B - Z E RO UNDERCOUNTER U S E & C A R E CLEANING S I G N AT U R E POLISH Signature Polish is available from Signature Limited Laboratory, P. O. Box 13436, Dayton, Ohio 45413-0436, or 877-376-5474 (toll free). S TA I N L E S S S T E E L E X T E R I O R GLASS DOOR CLEANING To clean the classic stainless steel exterior, use a soft, nonabrasive stainless steel cleaner like Signature Polish and apply with a soft 100% lint-free cloth.
S U B - Z E RO UNDERCOUNTER U S E & C A R E CLEANING L I G H T I N G I N F O R M AT I O N CONDENSER CLEANING Model UC-24B has rope-style lighting mounted to the top interior of the cabinet that cascades down the sides of the unit. Clean the condenser area every three to six months. The cleaning schedule will depend on the amount of dust and lint that accumulates in this area. The condenser is located behind the kickplate. Remove the kickplate to expose the condenser area.
T R O U B L E S H O OT I N G G U I D E TROUBLES H O OT I N G If your Undercounter unit is not operating properly, use the following troubleshooting guide before calling your Sub-Zero authorized service center. This guide will save you time and trouble and may help you avoid the expense of a service call.
T R O U B L E S H O OT I N G G U I D E TROUBLES H O OT I N G You hear occasional buzzing Is the water supply connected to ice maker and turned on (Model UC-24C)? Light bulb needs to be replaced See Lighting Information, page 13. You need product information Condensation forms inside the unit This is normal during periods of higher humidity (summer) and with frequent door openings. Call the Sub-Zero Customer Service Department at 800-222-7820 or visit our website, subzero.
T R O U B L E S H O OT I N G G U I D E F R E Q U E N T LY A S K E D Q U E S T I O N S T E M P E R AT U R E I C E P RO D U C T I O N ( M O D E L U C - 2 4 C ) IMPORTANT NOTE: Unless the unit is being serviced, make sure the power for your unit is on. If the unit is not on, OFF will be visible in the LCD display. IMPORTANT NOTE: Make sure that the ice level arm is not in the up or off position.
S E RV I C E I N F O R M A T I O N S E RV I C E I N F O R M A T I O N This Use & Care Information book gives you the tools necessary to preserve food at optimum quality in your Undercounter unit. Keep the door closed as much as possible whenever the unit is operating. If you do need service, be sure to have the model and serial numbers when you call. You’ll find these numbers listed on the product rating plate located inside the cabinet, in the upper left area of the unit.
S U B - Z E R O F R E E Z E R C O M PA N Y P R O D U C T S LIMITED WARRANTY RESIDENTIAL USE ONLY FULL FIVE YEAR SEALED SYSTEM WARRANTY LIMITED SIXTH THROUGH TWELFTH YEAR WARRANTY ON THE SEALED SYSTEM FULL TWO YEAR WARRANTY ON TOTAL PRODUCT* FULL FIVE YEAR SEALED SYSTEM WARRANTY For five years from the date of original installation, your Sub-Zero warranty covers all parts and labor to repair or replace any components that prove to be defective in materials or workmanship in the sealed system.
S U B - Z E R O F R E E Z E R C O M PA N Y OUTDOOR PRODUCTS LIMITED WARRANTY RESIDENTIAL USE ONLY FULL FIVE YEAR SEALED SYSTEM WARRANTY FULL ONE YEAR WARRANTY ON TOTAL PRODUCT* FULL FIVE YEAR SEALED SYSTEM WARRANTY For five years from the date of original installation, your Sub-Zero warranty covers all parts and labor to repair or replace any components that prove to be defective in materials or workmanship in the sealed system.
S U B - Z E R O F R E E Z E R C O M PA N Y, I N C . 7 0 0 1 1 0 2 R E V- B 1 / 2007 P. O . B O X 4 4 1 3 0 MADISON, WI 53744-4130 800-222-7820 S U B Z E RO.
