Owner's Manual

12
Troubleshooting
If there is a problem with your appliance, before calling an authorized service
center, carry out an investigation by consulting the following table. If after
performing these tests you are still in doubt, you can contact our service center at
800-932-4267 and it will be our pleasure to assist you.
Problem
Probable Cause
Possible Solution
Appliance does
not run.
There is no current.
Check fuses in electric system.
Make sure plug is tightly
pushed into the outlet.
Defective outlet
Connect another appliance to
the outlet to confirm
whether outlet is defective.
Plug disconnected
Connect the plug.
Power cord damaged
Call an authorized service
center.
Installed in an unsuitable
location
See "Installation" instructions.
Appliance is not level.
Adjust the leveling screws.
Abnormal sounds
Crunching sound
See "Normal operating
sounds" under General
Information.
Compressor sound
See "Normal operating
sounds".
Gas expansion sound
See "Normal operating
sounds".
Defrosting sound
See "Normal operating
sounds".
Ventilation system sound
See "Normal operating
sounds".
Appliance does
not get cold.
Air does not seems to be
circulating efficiently.
Remove air vent obstructions.
Doors are opened
frequently.
Instruct people to open doors
only when necessary.
External
condensation
High humidity in the
atmosphere (normal in
certain climates and
seasons).
Install the appliance in a well-
ventilated location.
External
condensation
near the
magnetic seal
Magnetic door seal does not
adhere properly.
Adjust the leveling legs to
gently tilt the refrigerator
backwards.
The doors are opened
frequently.
Instruct people to open doors
only when necessary.