Use & Care

SUMMIT APPLIANCE
Page 9
Troubleshooting
If your appliance is experiencing operating difficulties, check this list of problems
and solutions first to avoid the cost of an unnecessary service call.
Appliance does not work at all
 The power supply plug is not inserted in the wall socket or the plug is
loose.
 Power may not be reaching the electric outlet being used by the freezer.
This can be checked by plugging a light or any other electric appliance into
the socket.
Appliance is running noisily
 The freezer is not on a flat surface.
 The freezer is in contact with a wall or other object.
Appliance does not cool sufficiently
 The door has been opened too often, or has been left open for a while.
 There is not enough clearance around the freezer.
If your freezer shows other symptoms than those described above, or if you have
checked all items listed as the cause and the problem still exists, then call
SUMMIT® Customer Service at
1-800-932-4267
The following are part of normal operation and should not be a cause for
concern:
1. Refrigerant surging through the system produces a gentle sound like
water running in pipes.
2. When the atmosphere is humid, the outer surface of the freezer may be
covered with moisture which should simply be wiped away.
3. The compressor becomes very hot. Do not touch the compressor. Heat
around the door frame is normal.