DATECS SumUp air v2 USER GUIDE SUMUP AIR v2 User Guide © 2018 Datecs, Ltd.
1 DATECS All rights reserved. No part of the contents of this document may be reproduced or transmitted in any form without the written permission of Datecs, Ltd. The information contained in this document is subject to change without notice. Although Datecs has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are for illustration only and may not be suited for your purpose.
1 DATECS Contents CONTENTS ................................................................................................................................................................... 3 REVISIONS HISTORY ........................................................................................................................................................... 5 REGULATORY ...................................................................................................................................
1 DATECS BLANK DISPLAY ........................................................................................................................................................................ 19 KEYPAD DOES NOT RESPOND ..................................................................................................................................................... 19 TRANSACTIONS FAIL TO PROCESS ..............................................................................................................
1 DATECS Revisions History Version Data Change description 1.0.0 16.01.2018 First Release 2.0.0 20.12.2019 Added Section “REGULATORY” 2.1.0 12.02.2020 Updated Section “REGULATORY” 2.2.0 17.02.
1 DATECS Regulatory FCC ID: YRWSUMUPAIRV2 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. Any change or modification to the product not expressly approved by Datecs Ltd could void the user's authority to operate the device.
1 DATECS PREFACE This guide is the primary source of information for setting up and installing SUMUP AIR v2. Audience This guide provides simple descriptions of SUMUP AIR v2 features, as well as basic information for anyone installing and configuring SUMUP AIR v2. Organization This guide is organized as follows: Chapter 1, Overview. Provides an overview of the SUMUP AIR v2. Chapter 2, Specifications. Discusses power requirements and dimensions of SUMUP AIR, etc. Chapter 3, Setup.
1 DATECS Related Documentation To learn more SUMUP AIR v2, refer to the following set of documents: • SUMUP AIR v2 Physical Security Features • SUMUP AIR v2 Firmware API Specifications • SUMUP AIR v2 Software Design Specifications CONVENTIONS Various conventions are used to help you quickly identify special formatting. Table 1 describes these conventions and provides examples of their use.
1 DATECS Overview This chapter provides a brief description of Datecs’s SUMUP AIR v2 device. SUMUP AIR v2 Payment Terminal The SUMUP AIR v2 unit is a handheld PIN pad with an integrated smart and contactless card reader offering advanced security and payment processing capabilities to handle credit and PIN-based debit card transactions. SUMUP AIR v2 supports both symmetric encryption algorithms (DES, 3DES, and AES) and asymmetric encryption (RSA).
1 DATECS Features and Benefits Exceptional Ease of Use • Ergonomic design is sleek, stylish, and lightweight for conveniently handing the unit to the consumer for PIN entry. • Intuitive interface and large, colored control keys simplify training and reduce support requests. • Highly readable display handles multiple languages.
1 DATECS Device Specifications Processor ARM Cortex® M3 Security Microcontroller Memory 64KB Internal ROM 256KB Internal RAM 1MB Internal Flash Application Memory 4MB Serial Flash Display OLED Display, resolution 128 x 32 pixels Keypad • Capacitive touch • ON / OFF key • 10 numeric keys • 3 functional keys Smart Card Reader ISO7816, EMV L1 certified Contactless Card Reader for payment applications (option) Contactless Card Reader (option) Battery • AMEX ExpressPay • Discover D-PAS • MasterCa
1 DATECS Device Operation Figure 1 SUMUP AIR v2 USER GUIDE 1 DATECS Page 12 of 21
1 DATECS 1. 2. 3. 4. 5. 6. Power Button Capacitive keyboard Smart Card Reader Micro USB connector Contacltess LED indication OLED Display The battery is charged by the 5V USB connector. The SUMUP AIR v2 is switched on and off by pressing the button. The SUMUP AIR v2 comes with a USB communication cable. The USB communication cable is connected to the SUMUP AIR’s mini-USB connector.
1 DATECS INFO VERSION Shows the serial numbers and the versions of the detached program modules: DEV SN SUMUP AIR v2 serial number USIP SN USIP serial number USIP VER USIP version ISBL VER USIP Boot loader version HAL VER USIP Hardware Abstraction Layer (HAL) version LOAD VER Secure Boot Loader (SBL) version and name FW VER Firmware version and name PROM VER Prompts version APPL VER Application version and name PKFA VER Version of the public key used for firmware authentication PKAA VER Version of the publ
1 DATECS TEST SCR Performs smart card reading tests. On the display appears a menu with the supported options.
1 DATECS COMMUNICATION PARAMETERS The default USB VC serial port communication parameters are the following: 115200bps 8bit 1 stop bit no parity APPLICATION SETTINGS RS SPEED 115200* USB MODE HOST/DEVICE/DISABLE BLUETOOTH Settings Mode: ENABLE/DISABLE ADDR: MAC ADDRESS of the Bluetooth NAME: Bluetooth name PASS: Bluetooth password PAIR: DISCOVERABLE/HIDDEN AUTO: ENABLE/DISABLE VER: Bluetooth firmware version MASTER RESET: return to default settings PAIRING FW UPDATE AUTO OFF 60min *Default setting
1 DATECS Smart Card Reader Use The smart card transaction procedure can vary depending on the application loaded on the SUMUP AIR v2. Verify the proper procedure with your application provider before performing a smart card transaction. To Conduct a Smart Card Transaction 1 Position a smart card with the gold contacts facing upward ( Figure 2 ). 2 Insert it into the ICC card reader slot in a smooth, continuous motion until it seats firmly.
1 DATECS Contactless Card Reading The contactless card transaction procedure can vary depending on the application loaded on the SUMUP AIR v2. Verify the proper procedure with your application provider before performing a contactless card transaction. In order to use the Contactless card reading function, special software must be used. Please contact your distributor in order to get the latest demo application and SDK. To Conduct a Contactless Credit/Debit Card Transaction 1.
1 DATECS Display indicators They can variate,depends of the installed application.
1 DATECS • Check the display. If it displays is not blank, follow the steps outlined in Transactions Fail To Process. • If the problem persists, contact your local Datecs representative. Transactions Fail To Process There are several possible reasons why the unit may not be processing transactions. Use the following steps to troubleshoot failures. Check Smart Card Reader • Perform a test transaction using several different smart cards to ensure the problem is not a defective card.
1 DATECS Service and Support For SUMUP AIR v2 problems, product service, and repair information, contact your local Datecs representative or service provider. • International – Contact your local Datecs distributor Service Returns All customers, please contact your local Datecs representative or distributor for assistance with your service, return, or replacement.
