Use and Care Manual

16
Troubleshooting
IMPORTANT! For protection, the motor is equipped with a thermal switch that cuts out when the motor is overloaded and
switches on again automatically after a short cooling period.
Motor does not start
Motor performance
drops
Unclean cuts
a) Capacitor defective
b) Battery pack empty
c) Cable defective
d) Switch/plug block defective
e) Motor terminals or capacitor
disconnected
f) Mower standing in high grass
g) Mower housing is clogged
h) Safety key is not inserted
i) Battery is not correctly inserted
a) Contact an authorized dealer or call
1-866-SNOWJOE
b) Charge battery pack
c) Check the cable
d) Contact an authorized dealer or call
1-866-SNOWJOE
e) Contact an authorized dealer or call
1-866-SNOWJOE
f) Start motor on shorter grass or on
a previously mowed area; change
cutting height if necessary
g) Clean housing so that the blade can
run freely
h) Insert safety key (Fig. 13)
i) Remove the battery and reinsert
a) Grass too tall or damp
b) Mower housing is clogged
c) Blade badly worn
d) Battery performance decreasing
a) Correct the cutting height
b) Clean housing
c) Replace blade
d) Check the battery performance and
charge the battery if necessary
a) Blade worn
b) Wrong cutting height
a) Replace or resharpen the blade;
contact an authorized dealer or call
1-866-SNOWJOE
b) Correct the cutting height
Fault Possible Cause Remedy