If you cannot nd the cause of the problem or are uncertain
what to do, have the saw inspected by an authorized
+ Sun Joe
dealer or call the Snow Joe
customer service center at 1-866-SNOWJOE
(1-866-766-9563) before using it.
• Remove the power cord and wait at least ve minutes for
the saw to cool before servicing or storing your unit.
• If you drop the saw, carefully inspect it for damage. If the
guide bar is bent, the housing is cracked, the handle is
broken, or if you see any other condition that may aect
the saw’s operation, DO NOT USE the tool. Instead, have
it serviced at an authorized Snow Joe
+ Sun Joe
or call the Snow Joe
+ Sun Joe
customer service center
at 1-866-SNOWJOE (1-866-766-9563).
Use only mild soap and a damp cloth to clean the pole chain
saw. Never let any liquid get inside the motor housing and
NEVER immerse any part of the saw housing in liquid.
• Ensure that the guide bar cover is in place when storing.
• Do not store the pole chain saw near chemicals, such
as fertilizers or other harsh solvents. Do not expose
the plastic parts of the unit to brake uids, gasoline,
petroleum-based products, penetrating oils, or the like.
These products are often highly corrosive and may cause
permanent damage, weaken, or destroy the plastic parts
of your pole chain saw.
• When not in use, your electric pole chain saw should be
stored indoors in a dry and high or locked-up place, out of
the reach of children.
If your Sun Joe
SWJ804E electric pole chain saw requires
service or maintenance, please call 1-866-SNOWJOE
(1-866-766-9563) for assistance.
Model and Serial Numbers
When contacting the company, reordering parts, or arranging
service from an authorized dealer, you will need to provide the
model and serial numbers, which can be found on the decal
located on the housing of the unit. Copy these numbers into
the space provided below.
Record the following numbers from the housing or handle of
your new product:
S W J 8 0 4 E