User's Manual

Designing Portal Use Case Scenarios
Chapter 5 Creating Your Portal Design 101
Example Use Case: Authenticate Portal User
Table 5-2 describes a use case for a portal user to authenticate with the portal.
Table 5-2 Use Case: Authenticate Portal User
Item Description
Priority Must have.
Context of Use Only authenticated users are allowed to gain access to the portal resources. This
access restriction applies to all portal resources, including content and services.
This portal relies on the user IDs maintained in the corporate LDAP directory.
Scope The portal users identify themselves only once for a complete online session. In
the case that an idle timeout occurs, the users must reidentify themselves. If the
portal user identification fails more often than a specified amount of allowed
retries, access to the intranet should be revoked or limited (deactivated) until a
system administrator reactivates the account. In this case, the portal user should
be advised to contact the authorized person. The identified portal users are able
to access only the data and information that they are authorized for.
Primary User Portal end user.
Special Requirements None.
Stakeholders Portal end user.
Preconditions The portal user is an authorized user.
Standard corporate LDAP user ID.
Must be provided to each employee.
Authorized LDAP entry.
Every employee has access to the corporate intranet.
No guest account.
Minimal Guarantees Friendly customer-centric message.
Status—with error message indicating whom to call.
Success Guarantees Presented with Portal Desktop home page.
Authentication.
Entitlement.
Personal information.
Trigger When any portal page is accessed and the user is not yet logged in.