Sun Enterprise 220R Server Service Manual 901 San Antonio Road Palo Alto, , CA 94303-4900 USA 650 960-1300 Fax 650 969-9131 Part Number 806-1081-11 January 2000, Revision A
Copyright Copyright 1999 Sun Microsystems, Inc. 901 San Antonio Road, Palo Alto, California 94303-4900 U.S.A. All rights reserved. This product or document is protected by copyright and distributed under licenses restricting its use, copying, distribution, and decompilation. No part of this product or document may be reproduced in any form by any means without prior written authorization of Sun and its licensors, if any.
Contents Declaration of Conformity 17 Regulatory Compliance Statements 21 Safety Agency Compliance Statements Preface 1. 45 Video Demonstration of Servicing the System 1.1 1.2 2. 25 Video of System Disassembly 51 1.1.1 Disassembling the System, Part 1 51 1.1.2 Disassembling the System, Part 2 52 Video of System Reassembly Reassembling the System, Part 1 52 1.2.2 Reassembling the System, Part 2 52 2.3 53 How to Power Off the System 54 2.1.1 2.2 52 1.2.
2.4 2.5 2.6 2.7 2.8 2.9 4 2.3.1 Before You Begin 2.3.2 What to Do 59 2.3.3 What Next 58 59 How to Position the System for Service 2.4.1 Before You Begin 2.4.2 What to Do 60 2.4.3 What Next 60 60 62 How to Slide the System Into the Rack 2.5.1 Before You Begin 2.5.2 What to Do 63 2.5.3 What Next 63 63 65 How to Remove the System Cover 2.6.1 Before You Begin 2.6.2 What to Do 66 2.6.3 What Next 65 66 67 How to Replace the System Cover 2.7.1 Before You Begin 2.7.
2.11.1 Before You Begin 2.11.2 What to Do 74 74 2.11.3 What Next 75 2.12 How to Configure a Local Graphics Console 75 2.12.1 Before You Begin 2.12.2 What to Do 75 75 2.12.3 What Next 77 2.13 Tools Required for Installation and Service 77 2.14 How to Remove the System From the Rack 2.14.1 Before You Begin 2.14.2 What to Do 78 79 79 2.14.3 What Next 81 2.15 How to Place the System Into the Rack Glides 81 2.15.1 Before You Begin 2.15.2 What to Do 81 82 2.15.3 What Next 86 3.
3.4 3.5 3.6 3.7 3.8 3.9 3.10 3.3.2 What to Do 94 3.3.3 What Next 96 How to Install a PCI Card 3.4.1 Before You Begin 3.4.2 What to Do 97 3.4.3 What Next 97 99 How to Remove a CPU Module 100 3.5.1 Before You Begin 3.5.2 What to Do 100 3.5.3 What Next 100 102 How to Install a CPU Module 102 3.6.1 Before You Begin 3.6.2 What to Do 103 3.6.3 What Next 102 106 How to Remove the NVRAM/TOD Module 106 3.7.1 Before You Begin 3.7.2 What to Do 106 3.7.
3.10.2 What to Do 111 3.10.3 What Next 112 3.11 How to Remove the CPU Card Cage Assembly 3.11.1 Before You Begin 3.11.2 What to Do 112 112 112 3.11.3 What Next 113 3.12 How to Replace the CPU Card Cage Assembly 114 3.12.1 Before You Begin 3.12.2 What to Do 114 114 3.12.3 What Next 115 3.13 How to Remove the Main Logic Board 3.13.1 Before You Begin 3.13.2 What to Do 116 116 117 3.13.3 What Next 119 3.14 How to Replace the Main Logic Board 3.14.1 Before You Begin 3.14.
4.2 4.3 4.4 4.5 4.6 5. Before You Begin 4.1.2 What to Do 128 4.1.3 What Next 127 129 How to Install a Disk Drive 130 4.2.1 Before You Begin 4.2.2 What to Do 130 4.2.3 What Next 130 132 How to Remove the Removable Media Assembly (RMA) 132 4.3.1 Before You Begin 4.3.2 What to Do 133 4.3.3 What Next 132 134 How to Replace the Removable Media Assembly (RMA) 135 4.4.1 Before You Begin 4.4.2 What to Do 135 4.4.3 What Next 135 137 How to Remove a CD-ROM or Tape Drive 4.5.
5.2 5.3 5.4 5.5 6. How to Replace the UltraSCSI Backplane 144 5.2.1 Before You Begin 5.2.2 What to Do 144 5.2.3 What Next 144 146 How to Remove the Power Distribution Board 5.3.1 Before You Begin 5.3.2 What to Do 147 5.3.3 What Next 147 147 151 How to Replace the Power Distribution Board 5.4.1 Before You Begin 5.4.2 What to Do 152 5.4.3 What Next 151 151 155 How to Connect the System Cables 155 5.5.1 Before You Begin 155 5.5.2 What to Do 155 5.5.
6.4 6.5 6.6 6.7 6.8 6.9 6.10 6.3.2 What to Do 164 6.3.3 What Next How to Replace the Fan Tray Assembly 165 6.4.1 Before You Begin 6.4.2 What to Do 166 6.4.3 What Next 165 167 How to Remove the DC-to-DC Converter 6.5.1 Before You Begin 6.5.2 What to Do 167 6.5.3 What Next 167 167 170 How to Replace the DC-to-DC Converter 6.6.1 Before You Begin 6.6.2 What to Do 171 6.6.3 What Next 171 171 174 How to Remove the Keyswitch/Power Button/LED Cable 174 6.7.
6.10.2 What Next 183 7. Diagnostics and Troubleshooting 185 7.1 About Diagnostic Tools 7.2 About Power-On Self-Test (POST) Diagnostics 7.3 How to Use POST Diagnostics 7.4 7.3.1 Before You Begin 7.3.2 What to Do 189 7.3.3 Results 189 7.6 187 188 188 How to Set Up a tip Connection 190 7.4.1 7.5 186 How to Verify the Baud Rate 192 About OpenBoot Diagnostics (OBDiag) 192 7.5.1 OBDiag Menu 193 7.5.2 Configuration Variable 194 How to Use OpenBoot Diagnostics (OBDiag) 7.6.
7.7 7.8 How to Set the Diagnostic Level for POST and OBDiag 205 7.7.1 Before You Begin 7.7.2 What to Do 206 About SunVTS Software 7.8.1 7.9 7.10 205 206 For More Information 207 How to Check Whether SunVTS Software Is Installed 7.9.1 Before You Begin 7.9.2 What to Do 208 7.9.3 What Next 208 209 How to Use SunVTS Software 7.10.1 Before You Begin 7.10.2 What to Do 209 209 209 7.10.3 Results 211 7.11 About Sun Enterprise SyMON Software 7.12 About Troubleshooting Your System 211 7.12.
A.2 Reference for the Serial Port A and B Connectors 232 A.2.1 Serial Port A and B Connector Diagram 233 A.2.2 Serial Port Signals A.3 233 Reference for the Twisted-Pair Ethernet (TPE) Connector 235 A.3.1 TPE Connector Diagram 236 A.3.2 TPE Connector Signals A.4 236 Reference for the UltraSCSI Connector 236 A.4.1 UltraSCSI Connector Diagram 237 A.4.2 UltraSCSI Connector Signals 237 A.5 Reference for the Parallel Port Connector 240 A.5.1 Parallel Port Connector Diagram 240 A.5.
C.1.7 Other RMA Storage Device X-Options 261 C.1.8 Keyboard and Mouse Port, and Parallel Port 261 C.1.9 Serial Port C.1.10 Ethernet 263 265 C.1.11 SCSI 268 C.1.12 ASICs 271 C.1.13 SuperIO 274 C.1.14 Power Supply C.1.15 Control Signals 274 275 C.1.16 Standard System Facilities C.1.17 Main Logic Board D. Illustrated Parts Breakdown D.1 E. 279 289 Do You Have a Problem Playing Video? E.1.1 Sun Server Users 290 E.1.2 PC Users 290 290 E.2 Requirements for Playing Video E.
E.5.3 Configuring Web Browsers Not to Use Proxies for the AnswerBook2 Server 299 E.5.4 Quitting the Video Player 301 E.5.5 Adjusting the Brightness of ShowMe TV Files E.5.
Sun Enterprise 220R Server Service Manual ♦ January 2000, Revision A
Declaration of Conformity Compliance ID: E220R Sun Razor Server This product has been tested and complies with the following rules and requirements. EMC USA—FCC Class A This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation.
EN55022/CISPR22 (1985) Class A Curtis-Straus LLC. Report No: E990551-1 EN50082-1 IEC801-2 (1991) 8 kV (Direct), 15kV (Air) IEC801-3 (1984) 10 V/m, 80% AM at 1KHz IEC801-4 (1988) 4.
Burt Hemp 30th, 1999 June John Shades 30th, 1999 June Manager, Power and Compliance Engineering Quality Assurance Manager Sun Microsystems, Inc.
Sun Enterprise 220R Server Service Manual ♦ January 2000, Revision A
Regulatory Compliance Statements Your Sun product is marked to indicate its compliance class: 4 Federal Communications Commission (FCC) — USA 4 Department of Communications (DOC) — Canada 4 Voluntary Control Council for Interference (VCCI) — Japan 4 Bureau of Standards Metrology and Inspection (BSMI) — Taiwan Please read the appropriate section that corresponds to the marking on your Sun product before attempting to install the product.
Shielded Cables: Connections between the workstation and peripherals must be made using shielded cables to comply with FCC radio frequency emission limits. Networking connections can be made using unshielded twisted-pair (UTP) cables. Modifications: Any modifications made to this device that are not approved by Sun Microsystems, Inc. may void the authority granted to the user by the FCC to operate this equipment.
BSMI Class A Notice The following statement is applicable to products shipped to Taiwan and marked as Class A on the product compliance label.
Sun Enterprise 220R Server Service Manual ♦ January 2000, Revision A
Safety Agency Compliance Statements Read this section before beginning any procedure. The following text provides safety precautions to follow when installing a Sun Microsystems Razor system. Safety Precautions For your protection, observe the following safety precautions when setting up your equipment: 4 Follow all cautions and instructions marked on the equipment.
Caution – There is risk of personal injury and equipment damage. Follow the instructions. Caution – Hot surface. Avoid contact. Surfaces are hot and may cause personal injury if touched. Caution – Hazardous voltages are present. To reduce the risk of electric shock and danger to personal health, follow the instructions. On – Applies AC power to the system. Depending on the type of power switch your device has, one of the following symbols may be used: Off - Removes AC power from the system.
Placement of a Sun Product Caution – Do not block or cover the openings of your Sun product. Never place a Sun product near a radiator or heat register. Failure to follow these guidelines can cause overheating and affect the reliability of your Sun product. Caution – The workplace-dependent noise level defined in DIN 45 635 Part 1000 must be 70Db(A) or less. SELV Compliance Safety status of I/O connections comply to SELV requirements.
Caution – The power switch of this product functions as a standby type device only. The power cord serves as the primary disconnect device for the system. Be sure to plug the power cord into a grounded power outlet that is nearby the system and is readily accessible. Do not connect the power cord when the power supply has been removed from the system chassis. Lithium Battery Caution – On Sun CPU boards, there is a lithium battery molded into the real-time clock, SGS No.
Laser Compliance Notice Sun products that use laser technology comply with Class 1 laser requirements. Class 1 Laser Product Luokan 1 Laserlaite Klasse 1 Laser Apparat Laser KLasse 1 CD-ROM Caution – Use of controls, adjustments, or the performance of procedures other than those specified herein may result in hazardous radiation exposure. Einhaltung sicherheitsbehördlicher Vorschriften Auf dieser Seite werden Sicherheitsrichtlinien beschrieben, die bei der Installation von Sun-Produkten zu beachten sind.
vorliegenden gefährlichen Spannungen einen Kurzschluß verursachen, der einen Brand, Stromschlag oder Geräteschaden herbeiführen kann. Symbole Die Symbole in diesem Handbuch haben folgende Bedeutung: Achtung – Gefahr von Verletzung und Geräteschaden. Befolgen Sie die Anweisungen. Achtung – Hohe Temperatur. Nicht berühren, da Verletzungsgefahr durch heiße Oberfläche besteht. Achtung – Gefährliche Spannungen. Anweisungen befolgen, um Stromschläge und Verletzungen zu vermeiden.
Aufstellung von Sun-Geräten Achtung – Um den zuverlässigen Betrieb Ihres Sun-Geräts zu gewährleisten und es vor Überhitzung zu schützen, dürfen die Öffnungen im Gerät nicht blockiert oder verdeckt werden. Sun-Produkte sollten niemals in der Nähe von Heizkörpern oder Heizluftklappen aufgestellt werden. Achtung – Der arbeitsplatzbezogene Schalldruckpegel nach DIN 45 635 Teil 1000 beträgt 70Db(A) oder weniger.
Achtung – Der Ein/Aus-Schalter dieses Geräts schaltet nur auf Wartezustand (Stand-By-Modus). Um die Stromzufuhr zum Gerät vollständig zu unterbrechen, müssen Sie das Netzkabel von der Steckdose abziehen. Schließen Sie den Stecker des Netzkabels an eine in der Nähe befindliche, frei zugängliche, geerdete Netzsteckdose an. Schließen Sie das Netzkabel nicht an, wenn das Netzteil aus der Systemeinheit entfernt wurde.
Achtung – Bei Betrieb des Systems ohne obere Abdeckung besteht die Gefahr von Stromschlag und Systemschäden. Einhaltung der Richtlinien für Laser Sun-Produkte, die mit Laser-Technologie arbeiten, entsprechen den Anforderungen der Laser Klasse 1.
4 Suivre tous les avertissements et toutes les instructions inscrites sur le matériel. 4 Vérifier que la tension et la fréquence de la source d’alimentation électrique correspondent à la tension et à la fréquence indiquées sur l’étiquette de classification de l’appareil. 4 Ne jamais introduire d’objets quels qu’ils soient dans une des ouvertures de l’appareil. Vous pourriez vous trouver en présence de hautes tensions dangereuses.
Modification du matériel Ne pas apporter de modification mécanique ou électrique au matériel. Sun Microsystems n’est pas responsable de la conformité réglementaire d’un produit Sun qui a été modifié. Positionnement d’un produit Sun Attention: – pour assurer le bon fonctionnement de votre produit Sun et pour l’empêcher de surchauffer, il convient de ne pas obstruer ni recouvrir les ouvertures prévues dans l’appareil.
Attention: – tous les cordons d’alimentation n’ont pas forcément la même puissance nominale en matière de courant. Les rallonges d’usage domestique n’offrent pas de protection contre les surcharges et ne sont pas prévues pour les systèmes d’ordinateurs. Ne pas utiliser de rallonge d’usage domestique avec votre produit Sun. Attention: – votre produit Sun a été livré équipé d’un cordon d’alimentation à trois fils (avec prise de terre).
Bloc-batterie Attention: – Les unités Product Name contiennent une batterie étanche au plomb (produits énergétiques portatifs n̊TLC02V50). Il existe un risque d’explosion si ce bloc-batterie est manipulé de façon erronée ou mal mis en place. Ne remplacez ce bloc que par un bloc-batterie Sun Microsystems du même type. Ne le démontez pas et n’essayez pas de le recharger hors du système. Ne faites pas brûler la batterie mais mettez-la au rebut conformément aux réglementations locales en vigueur.
CD-ROM Attention: – L’utilisation de contrôles, de réglages ou de performances de procédures autre que celle spécifiée dans le présent document peut provoquer une exposition à des radiations dangereuses. Normativas de seguridad El siguiente texto incluye las medidas de seguridad que se deben seguir cuando se instale algún producto de Sun Microsystems.
Precaución – Voltaje peligroso presente. Para reducir el riesgo de descarga y daños para la salud siga las instrucciones. Encendido – Aplica la alimentación de CA al sistema. Según el tipo de interruptor de encendido que su equipo tenga, es posible que se utilice uno de los siguientes símbolos: Apagado - Elimina la alimentación de CA del sistema. En espera – El interruptor de Encendido/En espera se ha colocado en la posición de En espera.
Cumplimiento de la normativa SELV El estado de la seguridad de las conexiones de entrada/salida cumple los requisitos de la normativa SELV. Conexión del cable de alimentación eléctrica Precaución – Los productos Sun están diseñados para trabajar en una red eléctrica monofásica con toma de tierra. Para reducir el riesgo de descarga eléctrica, no conecte los productos Sun a otro tipo de sistema de alimentación eléctrica.
Batería de litio Precaución – En las placas de CPU Sun hay una batería de litio insertada en el reloj de tiempo real, tipo SGS Núm. MK48T59Y, MK48TXXB-XX, MK48T18-XXXPCZ, M48T59W-XXXPCZ, o MK48T08. Las baterías no son elementos reemplazables por el propio cliente. Pueden explotar si se manipulan de forma errónea. No arroje las baterías al fuego. No las abra o intente recargarlas.
Class 1 Laser Product Luokan 1 Laserlaite Klasse 1 Laser Apparat Laser KLasse 1 CD-ROM Precaución – El manejo de los controles, los ajustes o la ejecución de procedimientos distintos a los aquí especificados pueden exponer al usuario a radiaciones peligrosas. GOST-R Certification Mark Nordic Lithium Battery Cautions Norge ADVARSEL – Litiumbatteri — Eksplosjonsfare.Ved utskifting benyttes kun batteri som anbefalt av apparatfabrikanten. Brukt batteri returneres apparatleverandøren.
Sverige VARNING – Explosionsfara vid felaktigt batteribyte. Använd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren. Kassera använt batteri enligt fabrikantens instruktion. Danmark ADVARSEL! – Litiumbatteri — Eksplosionsfare ved fejlagtig håndtering. Udskiftning må kun ske med batteri af samme fabrikat og type. Levér det brugte batteri tilbage til leverandøren. Suomi VAROITUS – Paristo voi räjähtää, jos se on virheellisesti asennettu.
Sun Enterprise 220R Server Service Manual ♦ January 2000, Revision A
Preface The Sun Enterprise 220R Server Service Manual provides detailed procedures that describe the removal, installation, and replacement of serviceable parts and options in the Sun EnterpriseTM 220R server. This service manual also includes information about diagnostics and maintenance of the system. This book is written for technicians, system administrators, qualified service providers, and advanced computer system end users who have experience troubleshooting and replacing server hardware.
Chapter 1 describes tasks that you need to perform before or after each service procedure. Chapter 2 explains tasks related to main logic board components. Chapter 3 provides information about tasks related to system storage devices. Chapter 4 describes tasks related to system backplanes and cables. Chapter 5 explains tasks related to various subassemblies in the system. Chapter 6 details the diagnostic tools and troubleshooting procedures for the system.
Typeface or Symbol Meaning Examples AaBbCc123 Book titles, new words or terms, words to be emphasized Read Chapter 6 in the User’s Guide. These are called class options. You must be superuser to do this. Command-line command and variable entry; replace the variable with a real name or value, and then press the Return or Enter key To delete a file, type rm filename.
Server rackmounting and setup Setting up and running the system; features and options, setup and installation, troubleshooting, and network adminstration for the system Late breaking product news and information Performing diagnostic tests Sun Enterprise 220R Setup and Rackmounting Guide Sun Enterprise 220R Server Owner’s Guide Sun Enterprise 220R Server Product Notes SunVTS User’s Guide SunVTS Quick Reference Card SunVTS Test Reference Manual Sun Enterprise SyMON User’s Guide System and network adminis
Sun Welcomes Your Comments We are interested in improving our documentation and welcome your comments and suggestions. You can email your comments to us at: docfeedback@sun.com Please include the part number (8xx-xxxx-xx) of your document in the subject line of your email.
Sun Enterprise 220R Server Service Manual ♦ January 2000, Revision A
CHAPTER 1 Video Demonstration of Servicing the System This chapter includes four video demonstrations of dissassembling the system and reassembling the system. The demonstrations are intended to provide overall familiarity with system parts and options and how they are removed and installed. The video is divided into parts because the video files are very large; providing them in smaller files improves performance. The four videos (each about five to six minutes long) are the following: 4 Section 1.1.
1.1.2 Disassembling the System, Part 2 Click on the icon above for the video demonstration. This video file is very large; loading it may take over a minute. Click here for Appendix E. 1.2 Video of System Reassembly 1.2.1 Reassembling the System, Part 1 Click on the icon above for the video demonstration. This video file is very large; loading it may take over a minute. Click here for Appendix E. 1.2.2 Reassembling the System, Part 2 Click on the icon above for the video demonstration.
CHAPTER 2 Preparing to Service the System This chapter tells you what you need to know about preparing for and completing service procedures. Except for removing and installing disk drives, this system should be serviced by a qualified hardware service provider. Please be sure to keep the following guidelines in mind: 4 Internal disk drives and power supplies are hot-pluggable. For the servicing of any other parts internal to the system, you must first power off the system. See Section 2.
4 Section 2.10 “About Communicating With the Server” on page 73 4 Section 2.13 “Tools Required for Installation and Service” on page 77 2.1 How to Power Off the System Caution - Before turning off system power, halt the operating system as described below. Failure to halt the operating system properly can result in loss of disk drive data. Note - If the system "hangs" and you cannot issue an operating system command to turn the system power off, turn the keyswitch to the Standby position.
2.2 How to Power On the System 2.2.1 Before You Begin If a terminal or local console is not already connected to the system, you need to install one before continuing the startup procedure. For information, see: 4 Section 2.10 “About Communicating With the Server” on page 73 4 Section 2.
2.2.2 What to Do Caution - Never move the system when system power is on. Movement can cause catastrophic disk drive failure. Always power off the system before moving it. Caution - Before you power on the system, make sure that the cover is properly installed. 1. Turn on power to any peripherals and external storage devices. Read the documentation supplied with the device for specific instructions. 2. Turn on power to the monitor or terminal. A terminal or monitor is required for viewing system messages.
Note - The system may take anywhere from 30 seconds to two minutes before video is displayed on the system monitor or the ok prompt appears on an attached terminal. This time depends on the level of power-on self-test (POST) diagnostics being performed. 5. Turn the keyswitch to the Locked position.
Note - The Locked position prevents accidentally powering-off the system. See Section 2.9.1 “Keyswitch Settings” on page 72 for information about each keyswitch setting. 2.3 How to Initiate a Reconfiguration Boot 2.3.1 Before You Begin After installing any internal or external storage device, or any new part that plugs into the main logic board, except CPU modules or DIMMs, you must perform a reconfiguration boot so that your system is able to recognize the newly installed option(s).
2.3.2 What to Do 1. Turn on power to any peripherals and external storage devices. Read the documentation supplied with the device for specific instructions. 2. Turn on power to the monitor or terminal. 3. Turn the front panel keyswitch to the Power-On/Off position. See Section 2.9 “About the Status and Control Panel” on page 71. To run OpenBootTM Diagnostics(OBDiag) tests to verify that the system functions correctly with the new part(s) you have just installed, see Section 7.
4 Section 2.9.2 “System LED Indicators” on page 72 2.4 How to Position the System for Service This procedure describes placing the system in position for service by sliding it out of the rack enclosure without removing it from the rack. All service procedures except removing and replacing the main logic board can be performed while the system is still attached to the rack enclosure. Note - Sliding the system out of the rack is not required for servicing disk drives and power supplies. 2.4.
Use a Phillips #2 screwdriver to loosen the captive screws, which are in recessed access holes in the decorative panels affixed to the system’s front panel. 5. Slide the system chassis evenly out of the rack enclosure until the inner glides stop in the slide. Grasp the system’s front bezel and pull the system smoothly out of the enclosure. Continue pulling the system until the back of the chassis clears the enclosure and you hear the flat spring catches in the glides engage with an audible clicking sound.
2.4.3 What Next For information about sliding the system into the rack enclosure, see: 4 Section 2.
2.5 How to Slide the System Into the Rack 2.5.1 Before You Begin If you have been working inside the system, see: 4 Section 2.7 “How to Replace the System Cover” on page 67 2.5.2 What to Do 1. Release the two flat spring catches that lock the system into its current position. Press in on both spring catches to free the system glides.
2. Slide the system chassis evenly into the rack enclosure until the system comes to a complete stop. 3. Secure the system to the left and right vertical rails at the front of the rack. Use a Phillips #2 screwdriver to tighten the four captive screws that secure the system in the rack enclosure. These screws are in recessed access holes in the decorative panels affixed to the system’s front panel.
4. Reconnect all external cables that were attached to the back panel of the system. Examine each disconnected cable for information indicating the cable’s origin and its terminating connection. 5. Replace, close, and lock the rack enclosure door(s), as appropriate. 2.5.3 What Next To power on the system, see: 4 Section 2.2 “How to Power On the System” on page 55 2.6 How to Remove the System Cover Caution - Do not operate the system while the system cover is removed.
2.6.1 Before You Begin Complete this task: 4 Section 2.4 “How to Position the System for Service” on page 60 2.6.2 What to Do 1. Unlock the system cover. Use the front door key; turn the key counterclockwise to release the system cover. 2. Loosen the three captive screws securing the cover to the enclosure. 3. Grasp the system cover by its sides, and lift the cover upward and away from the front of the enclosure; remove the cover and set it aside.
2.6.3 What Next You are now ready to install, remove, or replace components inside the system chassis. To reassemble the system, see: 4 Section 2.7 “How to Replace the System Cover” on page 67 2.7 How to Replace the System Cover 2.7.1 Before You Begin Caution - Do not operate the system while the system cover is removed. 2.7.2 What to Do 1. Insert the system cover into the recessed hinge cutouts on the back panel.
2. Tighten the captive screws securing the panel to the enclosure. 3. Lock the system cover. Turn the key clockwise to engage the system cover lock. 2.7.3 What Next To restart the system, see: 4 Section 2.
4 Section 2.2 “How to Power On the System” on page 55 4 Section 2.3 “How to Initiate a Reconfiguration Boot” on page 58 2.8 How to Avoid Electrostatic Discharge Use the following procedure to prevent static damage whenever you are accessing any of the internal components of the system. 2.8.1 Before You Begin Complete these tasks: 4 Section 2.1 “How to Power Off the System” on page 54 4 Section 2.4 “How to Position the System for Service” on page 60 4 Section 2.
When performing any service procedure, place static-sensitive parts, such as boards, cards, and disk drives, on an antistatic surface. The following items can be used as an antistatic surface: 4 The bag used to wrap a Sun TM replacement part 4 The shipping container used to package a Sun replacement part 4 Sun electrostatic discharge (ESD) mat, part number 250-1088 (available through your Sun sales representatives) 4 Disposable ESD mat, shipped with replacement parts or options 3.
2.8.3 What Next To reassemble the system, see: 4 Section 2.7 “How to Replace the System Cover” on page 67 2.9 About the Status and Control Panel The status and control panel includes two LED indicators and a three-position security keyswitch.
2.9.1 Keyswitch Settings The front panel keyswitch controls the power-on modes of the system. The following table describes the function of each switch setting. Keyswitch Position Icon Description Power-On/Off This setting enables the system’s Power button to turn the system power on or power off. If the system has power, holding the Power button down for five seconds while the keyswitch is in this position will cause an immediate hardware power off.
Name 2.10 Icon Description Power-on/ activity This green LED lights continuously when the system power is on. General fault This yellow LED lights steadily when any fault is detected (including a fault reported by a power supply LED fault). About Communicating With the Server To initiate a reconfiguration boot or to diagnose problems, you need some way to enter system commands and view system output. There are three ways to do this. 1. Attach an ACSII character terminal to serial port A.
2.11 How to Attach an Alphanumeric Terminal 2.11.1 Before You Begin If your server is configured without a local graphics console, you need to attach an alphanumeric (ASCII) terminal (or establish a tip connection) to the server in order to install the system software and to run diagnostic tests. For background information, see Section 2.10 “About Communicating With the Server” on page 73. Alternatively, you can install a local graphics console on the server; see Section 2.
2. Connect the terminal’s power cable to an AC outlet. 3. Set the terminal to receive: 4 At 9600 baud 4 An 8-bit signal with no parity and 1 stop bit See the documentation accompanying your terminal for more information. 2.11.3 What Next You can now issue system commands from the terminal keyboard and view system messages. Continue with your service or diagnostic procedure as needed. 2.12 How to Configure a Local Graphics Console 2.12.
Note - Installation must be performed by a qualified Sun service provider. For further information, see Section 3.4 “How to Install a PCI Card” on page 97. 2. Attach the monitor video cable to the graphic card’s video port. Tighten the thumbscrews to secure the connection. 3. Connect the monitor’s power cord to an appropriate AC power outlet. 4. Connect the keyboard cable to the server’s keyboard/mouse port.
5. Connect the mouse cable to the appropriate receptacle on the keyboard. 2.12.3 What Next You can now issue system commands from the keyboard and view system messages. Continue with your service or diagnostic procedure as needed. 2.
4 Screwdriver, long flat-blade #2 4 Needle-nose pliers 4 Wrench, 5/16ths inch 4 Wrench, 1/2 inch 4 Electrostatic discharge mat, Sun part number 250-1088, or equivalent 4 Grounding wrist or foot strap The latter two items help protect the server against damage due to electrostatic discharge. For more information, see Section 2.8 “How to Avoid Electrostatic Discharge” on page 69. 2.
2.14.1 Before You Begin Complete these tasks: 4 Identify a helper to assist you in removing the system 4 Section 2.4 “How to Position the System for Service” on page 60 Discuss the task and verify that your helper can safely lift and carry 34 lbs (17 kg), which is approximately half the weight of a fully-equipped system. Review the steps in the next section with your helper beforehand and discuss how to coordinate your efforts to ensure your mutual safety.
3. Prepare to remove the system. Each person should place one hand on the flat spring catch and their other hand beneath the chassis, palm up, ready to support the weight of the chassis. 4. Simultaneously press in on both flat spring catches and slide the system out of the glides. Each person presses one spring catch and helps slide the system free of the outer glide, supporting the weight of the system as it slides free of the glides. 5. Set the system on a workbench or other stable surface. 6.
7. Reattach, close, and lock the rack doors as appropriate. 2.14.3 What Next For information about placing the system into the rack glides, see: 4 Section 2.15 “How to Place the System Into the Rack Glides” on page 81 2.15 How to Place the System Into the Rack Glides This procedure assumes that the slide assembly is already installed in the rack. For further information on assembling the slide assemblies and rack enclosures, see the Sun Enterprise 220R Server Setup and Rackmounting Guide.
Caution - When completing a two-person procedure, always communicate your intentions clearly before, during, and after each step to minimize confusion. 2.15.2 What to Do 1. Extend the cabinet’s anti-tip legs. Caution - Unless the rack is bolted to the floor, you must extend the cabinet’s anti-tip legs and adjust the stabilizing feet to the floor. 2. Push the runner on each slide assembly as far back as possible into the slide assembly. a.
3. Position one person on each side of the system, facing the inner glides on the system chassis. When you are both in position, verify that your helper understands what to do with the system after you lift it. Also agree on a route to follow to the rack enclosure, and visually inspect the route for potential safety hazards (for example, cables on the floor, other people working in the vicinity, and so on). 4. Lift the system.
Verify that the empty rack slides are completely inside their protective outer glides. Slide the crimped end of each system glide into the corresponding inner slide within the rack glide. 7. Slide the system smoothly into the rack until the flat spring catches stop the system. 8. Simultaneously press in on both flat spring catches and finish sliding the system completely into the rack.
9. Tighten the four captive screws securing the system to the left and right vertical rails at the front of the rack. Use a Phillips #2 screwdriver to tighten the captive screws, which are in recessed access holes in the filler panels affixed to the system’s front panel.
10. Reconnect every external cable previously attached to the back panel of the system. As you reconnect each cable, check it for information indicating the cable’s origin and its terminating connection. 11. Reattach, close, and lock the rack door(s) as appropriate. 2.15.3 What Next To power on the system, see: 4 Section 2.
CHAPTER 3 Servicing the Main Logic Board and Components This chapter describes how to remove and replace the system main logic board and main logic board components. For a list of part numbers for field-replaceable units and optional equipment, see Appendix D. The following tasks are covered in this chapter: 4 Section 3.1 “How to Remove a Memory Module” on page 88 4 Section 3.2 “How to Install a Memory Module” on page 90 4 Section 3.3 “How to Remove a PCI Card” on page 94 4 Section 3.
3.1 How to Remove a Memory Module Memory modules for this system are dual inline memory modules (DIMMs). Each DIMM bank must contain four DIMMs of equal density (for example, four 64-Mbyte DIMMs) to function properly. Supported DIMM configuration options are 32, 64, and 128 megabytes. See the Sun Enterprise 220R Server Owner’s Guide for more information. 3.1.1 Before You Begin Complete these tasks: 4 Section 2.1 “How to Power Off the System” on page 54 4 Section 2.
4. Place the module on an antistatic mat. 5. Repeat Steps 2, 3, and 4 for each memory module being removed. 3.1.3 What Next To install a memory module, complete this task: 4 Section 3.
3.2 How to Install a Memory Module Memory modules for this system are dual inline memory modules (DIMMs). Each DIMM bank must contain four DIMMs of equal density (for example, four 64-Mbyte DIMMs) to function properly. Supported DIMM configuration options are 32, 64, and 128 megabytes. See the Sun Enterprise 220R Server Owner’s Guide for more information about memory. 3.2.
3.2.2 Before You Begin Complete these tasks: 4 Section 2.1 “How to Power Off the System” on page 54 4 Section 2.4 “How to Position the System for Service” on page 60 4 Section 2.6 “How to Remove the System Cover” on page 65 4 Section 2.
Caution - DIMMs are made of electronic components that are extremely sensitive to static electricity. Static electricity from your clothes or work environment can destroy the DIMM. Always wear a grounding strap when you handle the modules. Caution - Do not remove a DIMM from its antistatic packaging until you are ready to install it. Handle the modules only by their edges. Do not touch the components or any metal parts. Always wear a grounding strap when you handle the modules. 3.2.3 What to Do 1.
4. Align the module with its socket until it contacts the socket evenly along the socket’s length. 5. Press firmly down on both corners of the module until the bottom edge is firmly seated in the socket. You will hear a clicking sound when the module is fully seated. 6. Repeat Steps 3 through 5 for each module you want to install. 3.2.4 What Next Complete this task to reassemble the system: 4 Section 2.
4 Section 7.6 “How to Use OpenBoot Diagnostics (OBDiag)” on page 195 3.3 How to Remove a PCI Card 3.3.1 Before You Begin Complete these tasks: 4 Section 2.1 “How to Power Off the System” on page 54 4 Section 2.4 “How to Position the System for Service” on page 60 4 Section 2.6 “How to Remove the System Cover” on page 65 4 Section 2.8 “How to Avoid Electrostatic Discharge” on page 69 3.3.2 What to Do 1. Disconnect any external cable(s) attached to the faceplate of the PCI card. 2.
4. Pull the PCI card from its slot. Hold the card by the faceplate and its opposite edge, and pull upward while rocking the card from end to end until it is freed from its slot. 5. Place the PCI card on an antistatic mat. 6. If you are not replacing the PCI card, cover the vacated space with a PCI filler panel. a. Slide the filler panel into the appropriate slot. b. Replace the Phillips screw that secures the filler panel to the system back panel.
3.3.3 What Next To install a PCI card, complete this step: 4 Section 3.
3.4 How to Install a PCI Card 3.4.1 Before You Begin Complete these tasks: 4 Section 2.1 “How to Power Off the System” on page 54 4 Section 2.4 “How to Position the System for Service” on page 60 4 Section 2.6 “How to Remove the System Cover” on page 65 4 Section 2.8 “How to Avoid Electrostatic Discharge” on page 69 Read the documentation supplied with the PCI card for information about jumper settings, PCI slot requirements, and cable connections.
2. Insert the PCI card into the appropriate slot on the main logic board. a. Insert the faceplate end of the card into the appropriate opening in the back panel. If you are installing a PCI long card, guide the opposite end of the PCI card into the card slot on the fan tray assembly. b. Push the card into the corresponding connector on the main logic board. Apply even pressure along the edge of the card.
3. Secure the PCI card faceplate to the back panel with the Phillips screw. 4. If necessary, connect any internal cables to the PCI card’s internal connectors. 5. If necessary, connect any external cables to the PCI card. 3.4.3 What Next Complete this task to reassemble the system: 4 Section 2.
When you are ready to restart the system, be sure to run OpenBoot Diagnostics tests to verify that the system functions correctly with the new parts you have just installed. For additional information, see: 4 Section 7.6 “How to Use OpenBoot Diagnostics (OBDiag)” on page 195 You must also perform a reconfiguration boot so that your system is able to recognize the new PCI card. For additional information, see: 4 Section 2.3 “How to Initiate a Reconfiguration Boot” on page 58 3.
3. Grasp the upper corners of the CPU module and slide the module out of the CPU card cage. 4. Place the CPU module on an antistatic mat.
3.5.3 What Next To install a CPU module, complete this task: 4 Section 3.6 “How to Install a CPU Module” on page 102 3.6 How to Install a CPU Module 3.6.1 Before You Begin Complete these tasks: 4 Section 2.1 “How to Power Off the System” on page 54 4 Section 2.4 “How to Position the System for Service” on page 60 4 Section 2.6 “How to Remove the System Cover” on page 65 4 Section 2.8 “How to Avoid Electrostatic Discharge” on page 69 The system supports one and two CPU module configurations.
For further information about CPU modules, see your Sun Enterprise 220R Server Owner’s Guide. 3.6.2 What to Do 1. Locate the appropriate slot for the CPU module that you are installing in the CPU card cage on the main logic board. 2. Align the edges of the CPU module board with the corresponding grooves in the CPU card cage.
3. Verify that the two ejection levers are open. 4. Slide the CPU module evenly into the grooves in the CPU card cage. Push down until the CPU module meets the connector at the bottom of the CPU card cage.
5. Engage the notch in each lever with its side of the CPU card cage.
6. Simultaneously push both levers toward the center of the CPU module until the CPU module seats in its connector. 3.6.3 What Next Complete this task to reassemble the system: 4 Section 2.7 “How to Replace the System Cover” on page 67 When you are ready to restart the system, be sure to run OpenBoot Diagnostics tests to verify that the system functions correctly with the new parts you have just installed. For additional information, see: 4 Section 7.
3. Place the NVRAM/TOD module and carrier on an antistatic mat. 3.7.3 What Next To replace the NVRAM/TOD module, complete this task: 4 Section 3.
3.8 How to Replace the NVRAM/TOD Module 3.8.1 Before You Begin Complete this task: 4 Section 2.8 “How to Avoid Electrostatic Discharge” on page 69 Note - If you are installing a new NVRAM/TOD module, the NVRAM/TOD must be programmed by a Sun authorized service representative before your system can resume normal operation. If you are installing a new main logic board, remember that you can migrate your former NVRAM/TOD module in order to preserve your system’s host ID and Ethernet address.
2. Push down firmly on the NVRAM/TOD module until it seats in its socket. 3.8.3 What Next Complete the following task to reassemble the system: 4 Section 2.7 “How to Replace the System Cover” on page 67 When you are ready to restart the system, be sure to run OpenBoot Diagnostics tests to verify that the system functions correctly with the new part you have just installed. For additional information, see: 4 Section 7.
3.9 How to Remove the Air Guide 3.9.1 Before You Begin Complete these tasks: 4 Section 2.1 “How to Power Off the System” on page 54 4 Section 2.4 “How to Position the System for Service” on page 60 4 Section 2.6 “How to Remove the System Cover” on page 65 4 Section 2.8 “How to Avoid Electrostatic Discharge” on page 69 3.9.2 What to Do 1. Remove the Phillips screw attaching the air guide to the CPU card cage. 2. Lift the air guide up from the CPU card cage.
3.9.3 What Next To replace the air guide, complete this task: 4 Section 3.10 “How to Replace the Air Guide” on page 111 3.10 How to Replace the Air Guide 3.10.1 Before You Begin Complete this task: 4 Section 2.8 “How to Avoid Electrostatic Discharge” on page 69 3.10.2 What to Do 1. Position the air guide on the CPU card cage assembly. Align the two tabs on the top of the air guide with the slots on the CPU card cage assembly.
2. Replace the Phillips screw attaching the air guide to the side of the card cage. 3.10.3 What Next Complete the following task to reassemble the system: 4 Section 2.7 “How to Replace the System Cover” on page 67 3.11 How to Remove the CPU Card Cage Assembly 3.11.1 Before You Begin Complete these tasks: 4 Section 2.1 “How to Power Off the System” on page 54 4 Section 2.4 “How to Position the System for Service” on page 60 4 Section 2.6 “How to Remove the System Cover” on page 65 4 Section 2.
3.11.3 What Next To replace the CPU card cage assembly, complete this task: 4 Section 3.
3.12 How to Replace the CPU Card Cage Assembly 3.12.1 Before You Begin Complete this task: 4 Section 2.8 “How to Avoid Electrostatic Discharge” on page 69 3.12.2 What to Do 1. Position the CPU card cage assembly on the main logic board. 2. Align the CPU card cage assembly screw holes with the corresponding holes on the main logic board.
3. Tighten the two captive screws that secure the CPU card cage assembly to the main logic board. Use a Phillips #2 screwdriver to tighten the screws. 3.12.3 What Next Complete these tasks to reassemble the system: 4 Section 3.6 “How to Install a CPU Module” on page 102 4 Section 3.
3.13 How to Remove the Main Logic Board 3.13.1 Before You Begin Caution - Use an antistatic mat when working with the main logic board. An antistatic mat provides the cushioning required to protect under the board, to prevent the main logic board from flexing, and to provide antistatic protection. Caution - Perform this procedure on a workbench. Sun Microsystems does not support changing the main logic board while the system is installed in a rack.
3.13.2 What to Do 1. Disconnect the following internal cables from the main logic board. Press the tab on the cable connector to detach each cable. For information about cable connector locations, see Section 5.5 “How to Connect the System Cables” on page 155 a. Disconnect the main power cables from connectors J2902 and J2903. b. Disconnect the CPU power sense cable from connector J2901. c. Disconnect the UltraSCSI data cable from connector J1801. 2.
4. Lift the main logic board out of the system. 5. Place the main logic board on an antistatic mat. 6. If you are replacing this main logic board, note the serial port and flash PROM jumper settings. See Section 3.15 “How to Set the Serial Port Jumpers” on page 122 and Section 3.16 “How to Set the Flash PROM Jumpers” on page 124.
3.13.3 What Next To replace the main logic board, complete this task: 4 Section 3.14 “How to Replace the Main Logic Board” on page 119 3.14 How to Replace the Main Logic Board 3.14.1 Before You Begin All removable components should have been removed from the old main logic board prior to removing the board from the system. You can transfer the components to the replacement board after it is installed in the system. For more information, see: 4 Section 3.
See Section 3.15 “How to Set the Serial Port Jumpers” on page 122 and Section 3.16 “How to Set the Flash PROM Jumpers” on page 124. 3. Position the replacement main logic board in the chassis. Align the notches on the sides of the board with the corresponding tabs on the chassis. 4. Slide the main logic board toward the back of the system.
Ensure that each connector on the main logic board slides through the corresponding cutout in the chassis back panel. 5. Replace the three screws securing the main logic board to the system back panel. 6. Connect the following internal cables to the main logic board. The connectors are keyed to connect in only one way. For information about cable connector locations, see Section 5.5 “How to Connect the System Cables” on page 155. a. Connect the main power cables to connectors J2902 and J2903. b.
3.15 How to Set the Serial Port Jumpers The serial port jumpers on the main logic board (J2604 and J2605) permit the configuration of the system’s two serial ports for either EIA-432 or EIA-232D signal levels. EIA-432 levels are the default standard for North American users. EIA-232D levels are required for digital telecommunication in nations of the European Economic Community. For further information, see your Sun Enterprise 220R Server Owner’s Guide. 3.15.
2. Set the main logic board serial port jumpers J2604 and J2605. Using long-nose pliers, place a shunt over the appropriate pins according to the following table.
3.15.3 Serial port jumper A shunt on pins 1 and 2 selects A shunt on pins 2 and 3 selects The default shunt is on pins J2604 RS-232D RS-432 2 and 3 J2605 RS-232D RS-432 2 and 3 What Next Complete the following task to reassemble the system: 4 Section 2.7 “How to Replace the System Cover” on page 67 3.
3.16.2 What to Do 1. Locate the jumpers on the main logic board. A main logic board jumper is identified by its jumper address, labeled on the board with the letter “J” followed by four numbers (JXXXX). Jumper pins are located immediately adjacent to the jumper address. On the board, pin 1 is marked with an asterisk. For information about jumper locations, see Section 3.15 “How to Set the Serial Port Jumpers” on page 122. 2. Set the main logic board jumpers J2703 and J2804.
Sun Enterprise 220R Server Service Manual ♦ January 2000, Revision A
CHAPTER 4 Removing and Installing Storage Devices This chapter describes how to remove and install the system’s storage and removable media devices. For a list of part numbers for field-replaceable units and optional equipment, see Appendix D. The following tasks are covered in this chapter: 4 Section 4.1 “How to Remove a Disk Drive” on page 127 4 Section 4.2 “How to Install a Disk Drive” on page 130 4 Section 4.3 “How to Remove the Removable Media Assembly (RMA)” on page 132 4 Section 4.
Note - If the system is set up without a local graphics console, terminal, or monitor, you need to set up one of these options in order to issue software commands. For more information, see Section 2.10 “About Communicating With the Server” on page 73. 4.1.2 What to Do 1. Prepare the system for disk removal. The hot-plug removal procedure involves software commands for preparing the system prior to removing the disk drive. See your Sun Enterprise 220R Server Owner’s Guide. 2.
6. Swing the handle away from the drive until you feel the drive connector disengage from the backplane. 7. Holding the disk drive by the handle, slide it out of the drive bay. 8. Place the disk drive on an antistatic mat. 4.1.3 What Next To install the disk drive, complete this task: 4 Section 4.
4.2 How to Install a Disk Drive The system’s disk hot-plug feature lets you install a disk drive without shutting down the operating system or turning off the system power. For more information, see your Sun Enterprise 220R Server Owner’s Guide. 4.2.1 Before You Begin Complete this task: 4 Section 2.
4. Align the disk drive to its drive bay. Orient the drive so that the drive handle’s hinge is on the left side of the drive bay. Note - If you are reinstalling a drive that you previously removed, be sure to reinstall the drive in the same bay from which it was removed. 5. Holding the drive by its handle, fit the drive into the guide rails at the left and right of the drive bay. 6. Slide the drive into the bay until it lightly contacts the backplane. 7.
8. Press the handle firmly toward the drive until the latch closes, securing the drive in the bay. 9. Close and lock the system doors. Turn the keyswitch to the Locked position. This locks the system front doors, preventing access to the power supply(s) and to the disk drive(s). 10. If you are performing a hot-plug installation, complete the software part of the installation procedure. For further information, see your Sun Enterprise 220R Server Owner’s Guide. 4.2.
4.3.2 What to Do 1. Disconnect the I/O power cable from the removable media assembly power connector. See the illustration in Step 3 for the location of the RMA in the system. 2. Disconnect the removable media SCSI cable from the removable media SCSI connector. 3. Pull off the plastic cover from the front of the removable media assembly. Press down on the top of the plastic cover with your fingers until the tab on the top of the cover disengages from the chassis.
4. Loosen the two captive Phillips screws securing the removable media assembly to the chassis. 5. Slide the removable media assembly out of the system chassis. 6. Place the assembly on an antistatic mat. 4.3.3 What Next For information about removing drives from, or installing drives into the removable media assembly, see 4 Section 4.5 “How to Remove a CD-ROM or Tape Drive ” on page 138 4 Section 4.
To replace the removable media assembly, complete this task: 4 Section 4.4 “How to Replace the Removable Media Assembly (RMA)” on page 135 4.4 How to Replace the Removable Media Assembly (RMA) 4.4.1 Before You Begin Complete this task: 4 Section 2.8 “How to Avoid Electrostatic Discharge” on page 69 4.4.2 What to Do 1. Slide the removable media assembly into the system chassis.
2. Tighten the two captive Phillips screws securing the removable media assembly to the system chassis. 3. If necessary, install one or more plastic filler panels into any empty drive bay openings in the RMA plastic cover. Align the filler panel with its opening and press it into place. 4. Replace the RMA plastic cover.
The connector is keyed so that it connects in only one way. For information about cable connector locations, see Section 5.5 “How to Connect the System Cables” on page 155. 6. Connect the I/O power cable to the removable media assembly power connector. The connector is keyed so that it connects in only one way. 4.4.3 What Next To reassemble the system, complete this task: 4 Section 2.
4.5 How to Remove a CD-ROM or Tape Drive 4.5.1 Before You Begin Complete these tasks: 4 Section 2.1 “How to Power Off the System” on page 54 4 Section 2.4 “How to Position the System for Service” on page 60 4 Section 2.6 “How to Remove the System Cover” on page 65 4 Section 2.8 “How to Avoid Electrostatic Discharge” on page 69 4 Section 4.3 “How to Remove the Removable Media Assembly (RMA)” on page 132 4.5.2 What to Do 1. Remove the four screws securing the drive to the removable media assembly.
2. Slide the drive out from the front of its bay in the removable media assembly. Push the drive from the back to start the removal process. 3. Place the drive on an antistatic mat. 4.5.3 What Next To install the CD-ROM or tape drive, complete this task: 4 Section 4.6 “How to Install a CD-ROM or Tape Drive” on page 139 4.6 How to Install a CD-ROM or Tape Drive 4.6.1 Before You Begin Know the configuration guidelines for installing removable media devices.
4. Insert and tighten the four flat-head Phillips screws that secure the drive in its bay. There are two screws on each side that secure the drive in the RMA. 4.6.3 What Next To reassemble the system, complete these tasks: 4 Section 4.4 “How to Replace the Removable Media Assembly (RMA)” on page 135 4 Section 2.
CHAPTER 5 Removing and Replacing Backplanes and Cables This chapter describes how to remove and replace backplanes and cables within the system. For a list of part numbers for field-replaceable units and optional equipment, see Appendix D. The following tasks are covered in this chapter: 4 Section 5.1 “How to Remove the UltraSCSI Backplane” on page 141 4 Section 5.2 “How to Replace the UltraSCSI Backplane” on page 144 4 Section 5.3 “How to Remove the Power Distribution Board” on page 147 4 Section 5.
4 Section 2.8 “How to Avoid Electrostatic Discharge” on page 69 Note - You must remove all disk drives from the disk cage assembly. Be sure to note the disk slot number associated with each drive. Later, when you reinstall the disk drives, it is important to return each drive to its original location. 5.1.2 What to Do 1. Disconnect the I/O power cable from the UltraSCSI backplane at connector J0101. See Step 4 for the location of the UltraSCSI backplane in the system. 2.
4. Remove the two Phillips screws that secure the UltraSCSI backplane to the chassis. 5. Remove the backplane from the chassis. Place the backplane on an antistatic mat. 5.1.3 What Next To replace the UltraSCSI backplane, complete this task: 4 Section 5.
5.2 How to Replace the UltraSCSI Backplane 5.2.1 Before You Begin Complete this task: 4 Section 2.8 “How to Avoid Electrostatic Discharge” on page 69 5.2.2 What to Do 1. Position the UltraSCSI backplane in place behind the disk drive bay in the chassis. 2. Replace the two Phillips screws that secure the UltraSCSI backplane to the chassis.
3. Connect the UltraSCSI data cable from the main logic board to connector J0102 on the UltraSCSI backplane. The connector is keyed to attach in only one way.
4. Connect the removable media assembly SCSI cable to connector J0302 on the UltraSCSI backplane. The connector is keyed to attach in only one way. 5. Connect the I/O power cable to connector J0101 on the UltraSCSI backplane. The connector is keyed to attach in only one way. 5.2.3 What Next To reassemble the system, complete these tasks: 4 Section 2.7 “How to Replace the System Cover” on page 67 4 Section 4.
5.3 How to Remove the Power Distribution Board 5.3.1 Before You Begin Complete these tasks: 4 Section 2.1 “How to Power Off the System” on page 54 4 Section 6.1 “How to Remove a Power Supply” on page 160 4 Section 2.4 “How to Position the System for Service” on page 60 4 Section 2.6 “How to Remove the System Cover” on page 65 4 Section 2.8 “How to Avoid Electrostatic Discharge” on page 69 4 Section 6.
5. Disconnect the CPU power sense cable from the power distribution board at connectors J0205 and J0206. 6. Disconnect the keyswitch/power button/LED cable from the power distribution board at connector J0500. 7. Loosen the three captive Phillips screws that secure the power distribution board cover panel to the chassis. 8. Remove the power distribution board cover panel. a. Tilt the panel toward the back of the system approximately 30 degrees. Hold the cover panel by the edge nearest the chassis front. b.
Caution - Be sure that the AC power cord(s) has been disconnected from the system before continuing. Attempting to remove the power distribution board while the AC power cord is plugged into a power source can result in serious personal injury. 9. Remove the left (when looking from the back of the system) AC power connector assembly from the chassis. Keep the cable attached to the connector assembly. Use a Phillips #2 screwdriver to remove the screw.
10. Remove the seven screws securing the power distribution board to the chassis.
11. Adjust the cable connected to the center AC power connector assembly so that it doesn’t interfere with lifting the power distribution board out of the chassis. 12. Lift the power distribution board out of the chassis. Place it on an antistatic mat. 5.3.3 What Next To replace the power distribution board, complete this task: 4 Section 5.4 “How to Replace the Power Distribution Board” on page 151 5.4 How to Replace the Power Distribution Board 5.4.
4 Section 2.8 “How to Avoid Electrostatic Discharge” on page 69 Caution - Be sure that the AC power cord(s) is disconnected from the back of the system before performing this procedure. Attempting to replace the power distribution board while the AC power cord is plugged into a power source can result in serious personal injury. 5.4.2 What to Do 1. Position the power distribution board in the chassis floor.
4. Replace the power distribution board cover panel. a. Position the cover in place over the system chassis. Hold the cover at an approximately 30-degree angle from the chassis, aligning the slots on the cover with the tabs on the main logic board mounting plate. b. Lower the cover into place. Make sure you insert the tabs on the cover into the slots on the main logic board mounting plate.
5. Tighten the three captive Phillips screws that secure the power distribution board cover panel to the system chassis. 6. Connect the CPU core voltage power cable to the power distribution board at connector J0202. For information about cable connector locations, see Section 5.5 “How to Connect the System Cables” on page 155. Connectors are keyed and attach in only one way. 7. Connect the CPU core voltage power sense cable to the power distribution board at connector J0203. 8.
9. Connect the CPU power sense cable to the power distribution board at connectors J0205 and J0206. 10. Connect the keyswitch/power button/LED cable to the power distribution board at connector J0500. 11. Connect the I/O power cable to the power distribution board at connector J0210. 12. Connect the UltraSCSI data cable to the main logic board at connector J1801. 5.4.3 What Next To reassemble the system, complete this task: 4 Section 6.4 “How to Replace the Fan Tray Assembly” on page 165 4 Section 6.
2. Install the cable according to the routing and cable management instructions provided in the table. Each cable connector is keyed so that it can be connected in only one way. 5.5.
Removing and Replacing Backplanes and Cables 157
5.5.4 What Next To replace a cable, complete this task: 4 Section 2.
CHAPTER 6 Removing and Replacing Miscellaneous Assemblies This chapter describes how to remove and replace the miscellaneous assemblies within the system. For a list of part numbers for field-replaceable units and optional equipment, see Appendix D. The following tasks are covered in this chapter: 4 Section 6.1 “How to Remove a Power Supply” on page 160 4 Section 6.2 “How to Install a Power Supply” on page 162 4 Section 6.3 “How to Remove the Fan Tray Assembly” on page 164 4 Section 6.
6.1 How to Remove a Power Supply 6.1.1 Before You Begin It is not necessary to power off the system if you are removing a redundant power supply. For more information, see “About Power Supplies” in your Sun Enterprise 220R Server Owner’s Guide. If your system has only one power supply, complete this task: 4 Section 2.1 “How to Power Off the System” on page 54 6.1.2 What to Do 1. Identify the power supply that you want to remove. 2. Unlock the system doors and swing them open.
6. Pull out the power supply in a smooth motion until the unit is free of the bay. Note - When removing a hot-pluggable power supply, do not disengage and reengage the supply in rapid succession. 7. If you have removed a redundant power supply and are not replacing it immediately, install a power supply filler panel. The filler panel maintains proper system cooling and prevents electromagnetic interference. Align the filler panel over the empty bay and push it into place. 8.
6.2 How to Install a Power Supply 6.2.1 Before You Begin If you are installing a redundant power supply, it is not necessary to power off the system. For more information, see “About Power Supplies” in your Sun Enterprise 220R Server Owner’s Guide. 6.2.2 What to Do 1. Unlock the system doors and swing them open. Turn the keyswitch to the Power-On/Off position. This unlocks the system front access doors. 2.
5. With your other hand, align the new power supply with its bay. 6. Slide the new power supply into the power supply bay until the power supply connectors start to engage the connectors on the power distribution board. Caution - Be sure to keep the thumb holding up the retainer clip out of the way as you slide the power supply into its bay. When the back of the power supply has cleared the retainer clip and is in the bay, release the clip. 7.
8. Tighten the Phillips screw on the power supply retaining clip. Note - As you tighten the screw, the lower end of the retaining clip presses on the front of the power supply. Fully tightening the Phillips screw ensures that the power supply is properly seated in its bay. 6.2.3 What Next Verify correct operation of the power supply by checking the fan and LED indicators on the power supply.
2. Lift the fan tray assembly out of the system chassis. 6.3.3 What Next To replace the fan tray assembly, complete this task: 4 Section 6.4 “How to Replace the Fan Tray Assembly” on page 165 6.4 How to Replace the Fan Tray Assembly 6.4.1 Before You Begin Complete this task: 4 Section 2.
6.4.2 What to Do 1. Position the fan tray approximately 2 inches (5 centimeters) over its final location in the system chassis. 2. Route the UltraSCSI disk data cable flat under the tab on the side of the fan tray assembly. 3. Route the main power and keyswitch/power button/LED cables under the right notch on the fan tray assembly. For information about cable locations, see Section 5.5 “How to Connect the System Cables” on page 155. 4. Route the I/O power cableunder the left notch on the fan tray assembly.
Note - As you lower the fan tray assembly, ensure that the cables remain properly routed under their notches on the fan tray assembly. 6. Tighten the two captive Phillips screws securing the fan tray assembly to the chassis. 6.4.3 What Next To reassemble the system, complete this task: 4 Section 2.7 “How to Replace the System Cover” on page 67 6.5 How to Remove the DC-to-DC Converter 6.5.1 Before You Begin Complete these tasks: 4 Section 2.1 “How to Power Off the System” on page 54 4 Section 2.
3. Disconnect the CPU core voltage power sense cable from connector J0102 on the DC-to-DC converter board. 4. Unclip the DC-to-DC converter board from the plastic retaining clips. Push down on the plastic tabs while carefully lifting the end of the DC-to-DC converter board.
5. Remove the DC-to-DC converter from the chassis. Lift the DC-to-DC converter board off the plastic retaining posts while carefully pulling the board back and out from the metal tabs in the chassis.
6.5.3 What Next Complete the following task to reassemble the system: 4 Section 6.6 “How to Replace the DC-to-DC Converter” on page 171 Note - The DC-to-DC converter on this system is an assembly consisting of two parts, part numbers 375-0094 and 300-1455. Be sure to order both parts if you need to replace the DC-to-DC converter.
6.6 How to Replace the DC-to-DC Converter 6.6.1 Before You Begin Complete this task: 4 Section 2.8 “How to Avoid Electrostatic Discharge” on page 69 Note - The DC-to-DC converter on this system is an assembly consisting of two parts, part numbers 375-0094 and 300-1455. Be sure you have both parts when your are replacing the DC-to-DC converter. 6.6.2 What to Do 1. Insert the replacement VRM DC-to-DC card into the replacement DC-to-DC converter board.
2. Insert the cutout end of the DC-to-DC converter board into the slots on the metal tabs in the chassis. Insert the DC-to-DC board into the metal slots at an angle so that the post holes on the back of the converter board align with the plastic retaining clip posts. 3. Lower the DC-to-DC converter onto the plastic retaining clips. Ensure that the other end of the DC-to-DC converter board remains in place in the metal tabs. 4. Secure the DC-to-DC converter board in place.
5. Connect the CPU core voltage power cable to connector J0103 on the DC-to-DC converter board. The connector is keyed so that it installs in only one way. 6. Connect the CPU core voltage power sense cable to connector J0102 on the DC-to-DC converter board. The connector is keyed so that it installs in only one way.
6.6.3 What Next Complete this task to reassemble the system: 4 Section 2.7 “How to Replace the System Cover” on page 67 6.7 How to Remove the Keyswitch/Power Button/LED Cable 6.7.1 Before You Begin Complete these tasks: 4 Section 2.1 “How to Power Off the System” on page 54 4 Section 2.4 “How to Position the System for Service” on page 60 4 Section 2.
4 Section 2.8 “How to Avoid Electrostatic Discharge” on page 69 4 Section 6.3 “How to Remove the Fan Tray Assembly” on page 164 4 Section 6.5 “How to Remove the DC-to-DC Converter” on page 167 4 Section 4.3 “How to Remove the Removable Media Assembly (RMA)” on page 132 6.7.2 What to Do 1. Pull the keyswitch cable assembly from the back of the keyswitch assembly. Gently twist the cable assembly back and forth while pulling it away from the keyswitch. 2.
4. Pull the keyswitch/power button/LED cable out the back of the system. 5. Disconnect the keyswitch/power button/LED cable from connector J0500 on the power distribution board. 6.7.3 What Next To replace the keyswitch/power button/LED cable, complete this task: 4 Section 6.8 “How to Replace the Keyswitch/Power Button/LED Cable” on page 176 6.8 How to Replace the Keyswitch/Power Button/LED Cable 6.8.
4 Section 2.8 “How to Avoid Electrostatic Discharge” on page 69 6.8.2 What to Do 1. Route the keyswitch and power on-off cables to their positions in the front of the chassis.Attach the keyswitch cable to the keyswitch assembly. a. Align the post on the keyswitch with the socket in the connector. b. Gently insert the keyswitch into the connector. c. Rotate the keyswitch in the connector until the tabs on the keyswitch snap into place.
4. Insert the plastic LED friction-fit collars into their cutouts on the chassis. 5. Insert the LEDs into their friction fit collars on the chassis. The green LED goes in the top collar. The yellow LED goes in the bottom collar. 6. Connect the keyswitch/power button/LED cable to connector J0500 on the power distribution board. See Section 5.5 “How to Connect the System Cables” on page 155. 6.8.3 What Next To reassemble the system, complete these tasks: 4 Section 4.
6.9 How to Remove a System Door 6.9.1 Before You Begin Complete these tasks: 4 Section 2.1 “How to Power Off the System” on page 54 4 Section 2.4 “How to Position the System for Service” on page 60 6.9.2 What to Do 1. Unlock the system doors. 2. Remove the decorative panel from the flange of the system chassis. a. Remove the washers from the screws securing the decorative panel to the chassis flange. The washers are on the captive screws that attach the system to the rack rails. b.
3. Unscrew the hinge from the chassis flange. Use a Phillips #2 screwdriver.
6.9.3 What Next To replace a door, complete this task: 4 Section 6.10 “How to Replace a System Door” on page 181 6.10 How to Replace a System Door 6.10.1 What to Do 1. Position the door hinge on the chassis flange. The hinge goes on the front of the chassis flange.
2. Replace the two hinge screws securing the hinge to the chassis flange. Use a Phillips #2 screwdriver. 3. Replace the decorative panel on the chassis flange. a. Press the decorative panel into place on the chassis flange. b. Replace the washers on the back of the decorative panel captive screws. Tighten the washers on the screws until the decorative panel is secure on the flange.
4. Close and lock the system doors. 6.10.2 What Next To reassemble the system, complete this task: 4 Section 2.
Sun Enterprise 220R Server Service Manual ♦ January 2000, Revision A
CHAPTER 7 Diagnostics and Troubleshooting This chapter describes the diagnostic tools available for the system and provides an introduction to using these tools. The chapter also provides information about error indications and software commands to help you determine what component of the system you need to replace. With the exception of internal disk drives in the Sun Enterprise 220R server, all other component installation or replacement must be performed by a qualified service provider.
7.1 About Diagnostic Tools The system provides both firmware-based and software-based diagnostic tools to help you identify and isolate hardware problems. These tools include: 4 Power-on self-test (POST) diagnostics 4 OpenBoot Diagnostics (OBDiag) 4 SunVTS TM software 4 Sun Enterprise SyMON TM software POST diagnostics verify the core functionality of the system, including the main logic board, system memory, and any on-board I/O devices. You can run POST even if the system is unable to boot.
7.2 About Power-On Self-Test (POST) Diagnostics The POST diagnostic code resides in flash PROM on the main logic board. The flash PROM that holds the POST code is known as the OpenBoot PROM (OBP) because it also holds the OpenBoot Diagnostic code.
4 Memory modules 4 NVRAM 4 Main logic board POST reports its test results by flashing or steadily illuminating LEDs on the system’s front panel. If a keyboard is installed, POST also displays test results on the keyboard LEDs. See Section 7.12.1 “Error Indications” on page 212 for more information about LEDs and error messages. POST displays detailed diagnostic and error messages on a local terminal, if one is attached to the system’s serial port A. For information about running POST, see Section 7.
7.3.2 What to Do Ensure that the front panel keyswitch is in the Standby position. You can initialize POST one of two ways: 4 By setting the diag-switch? to true and the diag-level to max or min, followed by power cycling the system unit 4 By simultaneously pressing the keyboard Stop and D keys while power is applied to the system unit To set the diag-switch? to true and power cycle the system unit: 1. When the ok prompt is displayed, type the following command: ok setenv diag-switch? true 2.
7.3.3.1 Observing POST in Progress As POST runs, it displays detailed diagnostic status messages on the system console. If POST detects an error, it displays an error message on the system console that indicates the failing part. A sample error message is provided below: Power On Self Test Failed. Cause: DIMM U0702 or System Board ok POST status and error conditions are indicated by the general fault LED on the system front panel. The LED flashes slowly to indicate that POST is running.
2. At the other Sun system, check the /etc/remote file by changing to the /etc directory and then editing the remote file: hardwire:/ dv=/dev/term/b:br#9600:el=^C^S^Q^U^D:ie=%$:oe=^D: Note - The example shows connection to serial port B. 3. To use serial port A: a. Copy and paste the serial port B remote file. b. Modify the serial port B remote file as follows: hardwire:\ dv=/dev/term/a:br#9600:el=^C^S^Q^U^D:ie=%$:oe=^D: 4. In a shell window on the Sun system, type tip hardwire.
b. Type ps -a to view the active tip line and process ID (PID) number. c. Type the following to kill the tip hardwire process. % kill -9 PID# 7.4.1 How to Verify the Baud Rate To verify the baud rate between the system being tested and a terminal or another Sun system monitor: 1. Open a shell window. 2. Type eeprom. 3.
4 Disk drives 4 Any option card that contains an on-board self-test On the main logic board, OBDiag tests not only the main logic board but also its interfaces: 4 PCI 4 SCSI 4 TPE Ethernet including MII Ethernet 4 Serial 4 Parallel 4 Keyboard/mouse OBDiag reports some test results by flashing or steadily illuminating the LEDs on the system front panel. See Section 7.12.1 “Error Indications” on page 212 for more information about LEDs and error messages.
OBDiag Menu 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 ..... ..... ..... ..... ..... ..... ..... ..... ..... ..... ..... ..... ..... ..... ..... ..... ..... PCI/Cheerio EBUS DMA/TCR Registers Ethernet Keyboard Mouse Parallel Port Serial Port A Serial Port B NVRAM Audio SCSI All Above Quit Display this Menu Toggle script-debug Enable External Loopback Tests Disable External Loopback Tests Enter (0-11 tests, 12 -Quit, 13 -Menu) ===> 7.5.
7.6 How to Use OpenBoot Diagnostics (OBDiag) When you turn on the system power, OBDiag runs automatically if any of the following conditions apply: 4 The diag-switch? OpenBoot PROM variable is set to true. 4 You hold down the keyboard’s Stop and D keys as you power on the system. The systems’s ok prompt will appear. In the event of an automatic system reset, POST diagnostics run under the following condition: 4 The OpenBoot PROM variable diag-switch? is set to true.
4. At the ok prompt, type: ok obdiag The OBDiag menu is displayed. Note - The OBDiag menu is built dynamically each time you run the obdiag command. The exact number and order of menu items in the example might not match the menu items on your system. OBDiag Menu 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 ..... ..... ..... ..... ..... ..... ..... ..... ..... ..... ..... ..... ..... ..... ..... ..... .....
7.6.2 OBDiag Tests The OBDiag tests are described in the following sections: 4 Section 7.6.3 “PCI/Cheerio” on page 197 4 Section 7.6.4 “EBus DMA/TCR Registers” on page 198 4 Section 7.6.5 “Ethernet” on page 199 4 Section 7.6.6 “Keyboard” on page 200 4 Section 7.6.7 “Mouse” on page 200 4 Section 7.6.8 “Parallel Port” on page 200 4 Section 7.6.9 “Serial Port A” on page 201 4 Section 7.6.10 “Serial Port B” on page 202 4 Section 7.6.11 “NVRAM” on page 203 4 Section 7.6.13 “SCSI” on page 203 4 Section 7.6.
Test Function line_walk1 Performs walk-one test on interrupt line. pin_test Verifies that the interrupt pin is logic-level high (1) after reset. The following example shows the PCI/Cheerio diagnostic output message. Enter (0-11 tests, 12 -Quit, 13 -Menu) ===> 0 Test vendor_ID_test device_ID_test mixmode_read e2_class_test status_reg_walk1 line_size_walk1 latency_walk1 line_walk1 pin_test SUBTEST=’pin_test’ Enter (0-11 tests, 12 -Quit, 13 -Menu) ===> 7.6.
CODE EXAMPLE 7–1 Enter (0-11 tests, 12 -Quit, 13 -Menu) ===> 1 TEST=’all_dma/ebus_test’ SUBTEST=’dma_reg_test’ SUBTEST=’dma_func_test’ Enter (0-11 tests, 12 -Quit, 13 -Menu) ===> 7.6.5 Ethernet The Ethernet diagnostic performs the following tests. Test Function Resets the Ethernet channel. my_channel_reset hme_reg_test Performs walk-one on the following registers set: global register 1, global register 2, bmac xif register, bmac tx register, and the mif register.
(Continuation) SUBTEST=’bmac_tx_reg_test’ SUBTEST=’mif_reg_test’ SUBTEST=’mac_internal_loopback_test’ SUBTEST=’10mb_xcvr_loopback_test’ SUBTEST=’100mb_phy_loopback_test’ Enter (0-12 tests, 13 -Quit, 14 -Menu) ===> 7.6.6 Keyboard The keyboard diagnostic consists of an external and an internal loopback. The external loopback requires a passive loopback connector. The internal loopback verifies the keyboard port by transmitting and receiving 128 characters.
Test Function sio_passive_lb Sets up the Super I/O configuration register to enable extended/ compatible parallel port select, then does a write 0, walk one, write 0 x ff to the data register. It verifies the results by reading the status register. dma_read Enables ECP mode and ECP DMA configuration, and FIFO test mode. Transfers 16 bytes of data from memory to the parallel port device and then verifies the data is in FIFO device. The following example shows the parallel port diagnostic output message.
Enter (0-11 tests, 12 -Quit, 13 -Menu) ===> 7 TEST=’uartb_test’ BAUDRATE=’1200’ BAUDRATE=’1800’ BAUDRATE=’2400’ BAUDRATE=’4800’ BAUDRATE=’9600’ BAUDRATE=’19200’ BAUDRATE=’38400’ BAUDRATE=’57600’ BAUDRATE=’76800’ BAUDRATE=’115200’ BAUDRATE=’153600’ BAUDRATE=’230400’ BAUDRATE=’307200’ BAUDRATE=’460800’ Enter (0-11 tests, 12 -Quit, 13 -Menu) ===> 7.6.10 Serial Port B The serial port B diagnostic is identical to the serial port A diagnostic.
7.6.11 NVRAM The NVRAM diagnostic verifies the NVRAM operation by performing a write and read to the NVRAM. The following example shows the NVRAM diagnostic output message. CODE EXAMPLE 7–4 Enter (0-11 tests, 12 -Quit, 13 -Menu) ===> 8 TEST=’nvram_test’ SUBTEST=’write/read_patterns’ SUBTEST=’write/read_inverted_patterns’ Enter (0-11 tests, 12 -Quit, 13 -Menu) ===> 7.6.12 Audio The audio diagnostic is not included for this system. 7.6.
Enter (0-11 tests, 12 -Quit, 13 -Menu) ===> 11 TEST=’all_pci/cheerio_test’ SUBTEST=’vendor_id_test’ SUBTEST=’device_id_test’ SUBTEST=’mixmode_read’ SUBTEST=’e2_class_test’ SUBTEST=’status_reg_walk1’ SUBTEST=’line_size_walk1’ SUBTEST=’latency_walk1’ SUBTEST=’line_walk1’ SUBTEST=’pin_test’ TEST=’all_dma/ebus_test’ SUBTEST=’dma_reg_test’ SUBTEST=’dma_func_test’ TEST=’ethernet_test’ SUBTEST=’my_channel_reset’ SUBTEST=’hme_reg_test’ SUBTEST=’global_reg1_test’ SUBTEST=’global_reg2_test’ SUBTEST=’bmac_xif_reg_test
(Continuation) BAUDRATE=’4800’ BAUDRATE=’9600’ BAUDRATE=’19200’ BAUDRATE=’38400’ BAUDRATE=’57600’ BAUDRATE=’76800’ BAUDRATE=’115200’ BAUDRATE=’153600’ BAUDRATE=’230400’ BAUDRATE=’307200’ BAUDRATE=’460800’ TEST=’nvram_test’ SUBTEST=’write/read_patterns’ SUBTEST=’write/read_inverted_patterns’ TEST=’audio_test’ SUBTEST=’cs4231_test’ Codec_ID=’8a’ Version_ID=’a0’ SUBTEST=’external_lpbk’ External Audio Test not run: Please set the mfg-mode to sys-ext.
and off (no testing). The system runs the appropriate level of diagnostics based on the setting of the OpenBoot PROM variable diag-level. The default setting for diag-level is min. If your server is set up without a local console or terminal, you will need to set up a monitor, console, or terminal before setting the diagnostic level. See Section 2.10 “About Communicating With the Server” on page 73. 7.7.
Useful tests to run on your system are listed below. SunVTS Test Description ecpptest Verifies the ECP1284 parallel port printer functionality cdtest Tests the CD-ROM drive by reading the disc and verifying the CD table of contents (TOC), if it exists 7.8.
This document contains descriptions of each test SunVTS software runs in the SunVTS environment. Each test description explains the various test options and gives command-line arguments. 4 SunVTS Quick Reference Card This card gives an overview of the main features of the SunVTS Open Look interface. 7.9 How to Check Whether SunVTS Software Is Installed SunVTS software is an optional package that may or may not have been loaded when your system software was installed. 7.9.
7.9.3 What Next For more information, refer to the appropriate Solaris documentation, as well as the pkgadd reference manual page. 7.10 How to Use SunVTS Software 7.10.1 Before You Begin If your system passes the firmware-based diagnostics and boots the operating system, yet does not function correctly, you can use SunVTS software, the Sun Validation and Test Suite, to run additional tests. These tests verify the configuration and functionality of most hardware controllers and devices.
TM the SunVTS graphical interface in the OpenWindows workstation. environment of the 2. Remotely log in to the server as superuser (root). 3. Check whether SunVTS software is loaded on the server. SunVTS is an optional package that may or may not have been loaded when the server software was installed. For more information, see Section 7.9 “How to Check Whether SunVTS Software Is Installed” on page 208. 4. To start the SunVTS software, type: # cd /opt/SUNWvts/bin # .
7.10.3 Results If SunVTS tests indicate an impaired or defective part, see the procedures in this service manual or contact your qualified Sun service provider to replace the defective part. 7.11 About Sun Enterprise SyMON Software Sun Enterprise SyMON software is a GUI-based diagnostic tool designed to monitor system hardware status and UNIX operating system performance.
7.12.1 Error Indications The system provides error indications via LEDs and error messages. Using the two in combination, you can isolate a problem to a particular field-replaceable unit (FRU) with a high degree of confidence. The system provides fault LEDs in the following places: 4 Front panel 4 Keyboard 4 Power supplies 4 Disk drives Error messages are logged in the /var/adm/messages file and are also displayed on the system console by the diagnostic tools. 7.12.1.
To indicate the beginning of POST diagnostics, the four LEDs briefly light all at once. The monitor screen remains blank, and the Caps Lock LED flashes for the duration of the testing. If the system passes all POST diagnostic tests, all four LEDs light again and then go off. Once the system banner appears on the monitor screen, the keyboard LEDs assume their normal functions and should no longer be interpreted as diagnostic error indicators.
Caps Lock Compose Scroll Lock Num Lock Failing FRU On On On On Memory bank 0 On On Off On Memory bank 1 On On On Off Memory bank 2 On On On On Memory bank 3 Off Off Off On NVRAM Note - The Caps Lock LED flashes on and off to indicate that POST diagnostics are running; all other LEDs are off. When the LED lights steadily, it indicates an error. 7.12.1.3 Power Supply LEDs Power supply LEDs are visible from the front of the system when the doors are open.
The following table provides a description of each LED. LED Name 7.12.1.4 Icon Description DC Status This green LED is lit to indicate that all DC outputs from the power supply are functional. Fault This yellow LED is lit to indicate a fault in the power supply. The power supply is non-functional and there is no DC output to the system. The yellow LED on the system front panel also lights if this LED is lit. AC-Present This green LED is lit to indicate that the primary circuit has power.
When a disk drive LED lights steadily and is green, it indicates that the slot is populated and that the drive is receiving power. When an LED is green and flashing, it indicates that there is activity on the disk. Some applications use the LED to indicate a fault on the disk drive. In this case, the LED changes color to yellow and lights steadily. The disk drive LEDs retain their state when the system is powered off.
To isolate an intermittent failure, it may be helpful to maintain a prtdiag history log. Use prtdiag with the -l (log) option to send output to a log file in /var/adm. Note - Refer to the prtdiag man page for additional information. An example of prtdiag output follows. The exact format of prtdiag output depends on which version of the Solaris operating environment is running on your system.
7.12.2.2 Solaris eeprom Command The eeprom command is a UNIX shell command. You invoke it to list the names and current values of the OpenBoot PROM configuration variables stored in system NVRAM. You can also use the eeprom command to set new values for the OpenBoot PROM configuration variables. To run the eeprom command: 1. Boot the operating system. 2. Become root. 3. Type the following command at the command-line prompt: % eeprom % scsi-initiator-id=7 keyboard-click?=false keymap: data not available.
(Continuation) nvramrc: data not available. security-mode=none security-password: data not available. security-#badlogins=0 oem-logo: data not available. oem-logo?=false oem-banner: data not available. oem-banner?=false hardware-revision: data not available. last-hardware-update: data not available.
% eeprom % scsi-initiator-id=7 keyboard-click?=false keymap: data not available.
(Continuation) ttya-rts-dtr-off ttya-ignore-cd ttyb-mode ttya-mode pcia-probe-list pcib-probe-list enclosure-type banner-name energystar-enabled? mfg-mode diag-level #power-cycles system-board-serial# system-board-date fcode-debug? output-device input-device load-base boot-command auto-boot? watchdog-reboot? diag-file diag-device boot-file boot-device local-mac-address? ansi-terminal? screen-#columns screen-#rows silent-mode? use-nvramrc? false true 9600,8,n,1,9600,8,n,1,1 1,3,2,4,5 540-4284 Sun Enterpris
7.12.2.4 OBP setenv Command To set the value of an OpenBoot PROM configuration variable stored in NVRAM, enter the OBP setenv command at the OBP ok prompt, as shown in the following example. Caution - If the NVRAM is a new part, you must reset the three OpenBoot PROM configuration variables shown in this example. These variables are named banner-name, enclosure-type, and energystar-enabled? and they must be set to the values shown in the example.
(Continuation) use-nvramrc? nvramrc security-mode security-password security-#badlogins oem-logo oem-logo? oem-banner oem-banner? hardware-revision last-hardware-update diag-switch? 7.12.2.5 false false none 0 false false false false true false OBP probe-scsi and probe-scsi-all Commands To diagnose problems with the SCSI subsystem, you can use the OBP probe-scsi and probe-scsi-all commands. Both commands require that you halt the system.
ok probe-scsi This command may hang the system if a Stop-A or halt command has been executed. Please type reset-all to reset the system before executing this command. Do you wish to continue? (y/n) n ok reset-all ok probe-scsi Primary UltraSCSI bus: Target 0 Unit 0 Disk SEAGATE ST34371W SUN4.2G3862 Target 4 Unit 0 Removable Tape ARCHIVE Python 02635-XXX5962 Target 6 Unit 0 Removable Read Only device TOSHIBA XM5701TASUN12XCD0997 Target 9 Unit 0 Disk SEAGATE ST34371W SUN4.
7.13 About Diagnosing Specific Problems 7.13.1 Network Communications Failure 7.13.1.1 Symptom The system is unable to communicate over the network. 7.13.1.2 Action Your system conforms to the Ethernet 10BASE-T/100BASE-TX standard, which states that the Ethernet 10BASE-T link integrity test function should always be enabled on both the host system and the Ethernet hub.
Determining the Device Name of the Ethernet Interface To enable or disable the link integrity test for the standard Ethernet interface, or for a PCI-based Ethernet interface, you must first know the device name of the desired Ethernet interface. To list the device name: 1. Shut down the operating system and take the system to the ok prompt. 2. Determine the device name for the desired Ethernet interface, using one of the two solutions that follow.
7.13.2 Power-On Failures 7.13.2.1 Symptom The system attempts to power up but does not boot or initialize the monitor. 7.13.2.2 Action 1. Run POST diagnostics. See Section 7.3 “How to Use POST Diagnostics” on page 188. 2. Observe POST results. The front panel general fault LED should flash slowly to indicate that POST is running. Check the POST output using a locally attached terminal or a tip connection. 3. If you see no front panel LED activity, a power supply may be defective. See Section 7.12.1.
7.13.3.2 Action 1. Replace the drive indicated by the failure message. 7.13.3.3 Symptom Disk drive or CD-ROM drive fails to boot or is not responding to commands. 7.13.3.4 Action Test the drive response to the probe-scsi-all command as follows: 1. At the system ok prompt, type: ok reset-all ok probe-scsi-all 2. If the SCSI device responds correctly to probe-scsi-all, a message similar to the one shown in the probe-scsi output example on Section 7.1 “About Diagnostic Tools” on page 186 is printed out.
7.13.4 SCSI Controller Failures To check whether the main logic board SCSI controllers are defective, test the drive response to the probe-scsi command. To test additional SCSI host adapters added to the system, use the probe-scsi-all command. You can use the OBP printenv command to display the OpenBoot PROM configuration variables stored in the system NVRAM. The display includes the current values for these variables as well as the default values. See Section 7.12.2.
Sun Enterprise 220R Server Service Manual ♦ January 2000, Revision A
APPENDIX A Connector Signal Descriptions This appendix describes the Sun Enterprise 220R system main logic board connector signals and pin assignments accessible from the back panel. Topics covered in this appendix include: 4 Section A.1 “Reference for the Keyboard/Mouse Connector” on page 231 4 Section A.2 “Reference for the Serial Port A and B Connectors” on page 232 4 Section A.3 “Reference for the Twisted-Pair Ethernet (TPE) Connector” on page 235 4 Section A.
A.1.2 A.2 Keyboard/Mouse Connector Signals Pin Signal Name Signal Description 1 Gnd Ground 2 Gnd Ground 3 +5 VDC +5 VDC 4 Mse-rxd Mouse receive data 5 Kbd-txd Keyboard out 6 Kbd-rxd Keyboard in 7 Kbd-pwk Keyboard power on 8 +5 VDC +5 VDC Reference for the Serial Port A and B Connectors The serial port A and B connectors (J2902 and J2903, respectively) are DB-25 type connectors located on the main logic board back panel. Both serial ports conform to RS-423/RS-232 specifications.
A.2.1 Serial Port A and B Connector Diagram A.2.2 Serial Port Signals Pin Mnemonic 1 Signal Name Description Not Connected None. 2 TXD Transmit Data Used by the data terminal equipment (DTE) to transmit data to the data circuit equipment (DCE). Except when control data is being sent, RTS, CTS, and DCD must be ON for this line to be active. 3 RXD Recive Data Used by the DCE in response to received data from the DTE.
Pin Mnemonic Signal Name Description 6 DSR Data Set Ready Used by the DCE to indicate if it is ready to operate. When DSR is ON, the DCE is connected to the line and ready to exchange further control signals to start data transfer. 7 Gnd Signal Ground 8 DCD Data Carrier Detect Used by the DCE to indicate it is receiving a suitable signal from the communications channel. 9 Not connected None. 10 Not connected None. 11 Not connected None. 12 Not connected None.
Pin Mnemonic Signal Name Description 20 DTR Data Terminal Ready Used to control switching of the DCE to the communication channel. 21 Not connected None. 22 Not connected None. 23 Not connected None Terminal Clock Generated by the DTE to provide timing information to the DCE. Used only in synchronous mode and only when the driver requests a locally generated clock. Otherwise, TXC echoes the modem-generated clock.
A.3.1 TPE Connector Diagram A.3.2 TPE Connector Signals A.
A.4.1 UltraSCSI Connector Diagram A.4.
Pin Signal Name Description 18 Termpower Termpower 19 Not used Undefined 20 Gnd Ground 21 Gnd Ground 22 Gnd Ground 23 Gnd Ground 24 Gnd Ground 25 Gnd Ground 26 Gnd Ground 27 Gnd Ground 28 Gnd Ground 29 Gnd Ground 30 Gnd Ground 31 Gnd Ground 32 Gnd Ground 33 Gnd Ground 34 Gnd Ground 35 Dat<12>_ Data 12 36 Dat<13>_ Data 13 37 Dat<14>_ Data 14 38 Dat<15>_ Data 15 39 Par1 l_ Parity 1 40 Dat<0>_ Data 0 41 Dat<1>_ Data 1 Sun Enterpris
Pin Signal Name Description 42 Dat<2>_ Data 2 43 Dat<3>_ Data 3 44 Dat<4>_ Data 4 45 Dat<5>_ Data 5 46 Dat<6>_ Data 6 47 Dat<7>_ Data 7 48 Par0 l_ Parity 0 49 Gnd Ground 50 Term_dis_ Term disable 51 Termpower Termpower 52 Termpower Termpower 53 Not used Undefined 54 Gnd Ground 55 Atn_ Attention 56 Gnd Ground 57 Bsy_ Busy 58 Ack_ Acknowledge 59 Rst_ Reset 60 Msg_ Message 61 Sel_ Select 62 Cd_ Command 63 Req_ Request 64 IO_ In/Out 65 Dat
A.5 Pin Signal Name Description 66 Dat<9>_ Data 9 67 Dat<10>_ Data 10 68 Dat<11>_ Data 11 Reference for the Parallel Port Connector The parallel port connector is a DB-25 type connector located on the main logic board back panel. A.5.1 Parallel Port Connector Diagram A.5.2 Parallel Port Signals 240 Pin Mnemonic Signal Name Description 1 Data_Strobe_L Data Strobe Low Set low during forward channel transfers to latch data into peripheral device.
Pin Mnemonic Signal Name Description 10 ACK_L Acknowledge Low Driven low by the peripheral device to acknowledge data byte transfer from host during forward channel transfer. Qualifies data being transferred to host in reverse channel transfer. 11 BUSY Busy Driven high to indicate the peripheral device is not ready to receive data during forward channel transfer. Used to send Data3 and Data7 during reverse channel transfer.
A.6 Pin Mnemonic Signal Name Description 17 PAR_IN_L Peripheral Input Low Set low by the host to select peripheral device for forward channel transfer. Set high to indicate bus direction is from peripheral to host.
A.6.
Pin Signal Name Description 26 Gnd Ground 27 Gnd Ground 28 Gnd Ground 29 Gnd Ground 30 Gnd Ground 31 Gnd Ground 32 Gnd Ground 33 Gnd Ground 34 Gnd Ground 35 Gnd Ground 36 Gnd Ground 37 Gnd Ground 38 Gnd Ground 39 Gnd Ground 40 Gnd Power Sun Enterprise 220R Server Service Manual ♦ January 2000, Revision A
APPENDIX B System Specifications This appendix provides product specifications for the Sun Enterprise 220R server. 4 Section B.1.1 “Physical Specifications” on page 245 4 Section B.1.2 “Electrical Specifications” on page 245 4 Section B.1.3 “Environmental Specifications” on page 246 B.1 Reference for System Specifications B.1.1 Physical Specifications The dimensions and weight of the system are as follows. B.1.2 Specification U.S.A. Metric Height 7.00 inches 17.8 centimeters Width 17.
Parameter Value Input Nominal Frequencies 50 Hz or 60 Hz nominal Nominal Voltage Range 100 to 240 VAC Maximum Current AC RMS 6.3 A @ 100 VAC AC Operating Range 90 to 264 Vrms, 47 to 63Hz Outputs 5.1 VDC1 0.1 to 1 A +3.3 VDC2 3 to 50 A +5 VDC3 3 to 40 A +12 VDC 0.5 to 5 A -12 VDC 0 to 0.5 A Maximum DC Power Output 380 Watts Maximum AC Power Consumption 610 Watts Maximum Heat Dissipation 2080 BTUs/hr Volt-Ampere Rating 630 VA with 380 Watt load 1. 2. 3. B.1.3 Standby output.
Parameter Value Altitude 0 to 3000 meters (0 to 10,000 feet)—IEC 68-2-40, 68-2-41 Vibration 0.2 gravity (g) peak, 5–500 Hz (swept sine); 0.
Sun Enterprise 220R Server Service Manual ♦ January 2000, Revision A
APPENDIX C Functional Description This appendix provides a functional description for the following: 4 Section C.1 “System Unit” on page 249 4 Section C.1.14 “Power Supply” on page 274 4 Section C.1.17 “Main Logic Board” on page 277 The following items are not supported on the Sun Enterprise 220R server: 4 Graphics and imaging card 4 Diskette drive 4 Audio card C.
4 Section C.1.6 “Peripherals” on page 260 4 Section C.1.7 “Other RMA Storage Device X-Options” on page 261 4 Section C.1.8 “Keyboard and Mouse Port, and Parallel Port” on page 261 4 Section C.1.9 “Serial Port” on page 263 4 Section C.1.10 “Ethernet” on page 265 4 Section C.1.11 “SCSI” on page 268 4 Section C.1.12 “ASICs” on page 271 4 Section C.1.13 “SuperIO” on page 274 The following figure shows the system unit functional block diagram.
Functional Description 251
C.1.1 UPA The UltraSPARC port architecture (UPA) provides a packet-based interconnect between the UPA clients: CPU modules, U2P ASIC, and UPA graphics cards. Electrical interconnection is provided through four address buses and four data buses.
C.1.2 PCI Bus The peripheral component interconnect (PCI) bus is a high-performance 32-bit or 64-bit bus with multiplexed address and data lines. The PCI bus provides electrical interconnection between highly integrated peripheral controller components, peripheral add-on devices, and the processor/memory system. There are two PCI buses. The first bus is a one-slot, 3.3-VDC, 64-bit or 32-bit, 66-MHz or 33-MHz bus. The second bus is a three-slot, 5.0-VDC, 64-bit or 32-bit, 33-MHz bus.
C.1.2.1 U2P ASIC The UPT-to-PCI bridge (U2P) ASIC controls the PCI buses. It forms the bridge from the UPA bus to the PCI buses. For a brief description of the U2P ASIC, see Section C.1.12 “ASICs” on page 271. C.1.2.2 Symbios 53C876 SCSI Controller The Symbios 53C876 SCSI controller provides electrical connection between the main logic board and the internal and external SCSI buses to the PCI bus. The Symbios controller is two SCSI controllers on the same PCI slot.
4 Glueless four-processor connection with minimum latency 4 Snooping cache coherency 4 Four-way superscalar design with nine execution units; four integer execution units 4 Three floating-point execution units 4 Two graphics execution units 4 Selectable little- or big-endian byte ordering 4 64-bit address pointers 4 16-Kbyte non-blocking data cache 4 16-Kbyte instruction cache; single cycle branch following 4 Power management 4 Software prefetch instruction support 4 Multiple outstanding requests C.1.
Caution - Failure to populate a DIMM bank with DIMMs of equal capacity will result in inefficient use of memory resource or system failure. The following figure shows the system memory functional block diagram.
The following figure shows system memory bank locations and addresses on the main logic board.
C.1.4.1 DIMM The DIMM is a 60-nanosecond, fast-page-mode-style DIMM. Three DIMM configurations are supported in the system unit: 32-Mbyte, 64-Mbyte, and 128-Mbyte. The minimum memory capacity is 128 Mbytes (four 32-Mbyte DIMMs). The maximum memory capacity is 2 Gbytes (sixteen 128-Mbyte DIMMs).
A block of data (64 bytes) always comes from one bank of DIMMs. An error code containing the address of where a failure occurred, as well as the associated syndrome, is logged when an ECC error occurs. There are a total of four DIMM banks in the system unit. DIMM Bank U Number 0 U0701 through U0704 1 U0801 through U0804 2 U0901 through U0904 3 U1001 through U1004 DIMM Bank PA[30:28] 0 0000 0001 1 0010 0011 2 1000 1001 3 1010 1011 C.1.4.
The 3DRAM is a standard dynamic random access memory (DRAM) that includes a multi-level cache and a separate graphics port. The FBC ASIC provides acceleration for 2D and 3D imaging primitives. This, combined with the 3DRAM cache and support for graphics operations, supports a high-performance frame buffer. C.1.6 Peripherals The following sections describe peripherals that are supported by the system: 4 Section C.1.6.1 “CD-ROM Drive” on page 260 4 Section C.1.6.2 “Hard Drives” on page 260 C.1.6.
806-1057, provides installation instructions, power requirements, and performance data for the 18-Gbyte 10K rpm hard drive. C.1.7 Other RMA Storage Device X-Options The system unit supports other removable media assembly (RMA) storage device X-options that you can install in the system unit in lieu of the CD-ROM drive. These storage device X-options include the 12-24-Gbyte 4mm DDS3 tape drive. For a listing of all X-options, refer to the product guide. C.1.
C.1.8.2 Parallel Port The parallel port is supported by an IEEE 1284-compatible parallel port controller that is located on the SuperIO component. The parallel port controller is a PC-industry-standard controller that achieves a 2-megabits per second (Mbps) data transfer rate. The parallel port controller interface supports the ECP protocol as well as the following: 4 Centronics – Provides a widely accepted parallel port interface.
Electrical Characteristics Drivers operate at a nominal 5-VDC transistor-transistor logic (TTL) levels. The maximum open circuit voltage is 5.5 VDC and the minimum is -0.5 VDC. A logic high-level signal is at least 2.4 VDC at a source current of 0.32 mA and a logic low-level signal is no more than 0.4 VDC at a sink current of 14 mA. Receivers also operate at nominal 5-VDC TTL levels and can withstand peak voltage transients between -2 VDC and 7 VDC without damage or improper operation.
Serial Port Functions The serial port provides a variety of functions. Modem connection to the serial port allows access to the internet. Synchronous X.25 modems are used for telecommunications in Europe. An ASCII text window is accessible through the serial port on non-graphic systems. Low-speed printers, button boxes (for CAD/CAM applications) and exotic devices that function like a mouse are also accessible through the serial port.
The preferred signaling protocol is RS-423. The higher voltages of R-232 make it difficult to switch at the higher baud rates. The maximum rate for RS-232 is approximately 64 Kbaud while the maximum rate for RS-423 is 460.8 Kbaud. The system default is set to RS-232. Synchronous Rates The serial synchronous ports operate at any rate from 50 Kbaud to 256 Kbaud when the clock is generated from the serial port controller.
communicate between the physical signaling and the medium access control layers for both 100BASE-TX and 10BASE-T operations. The PHY IC interfaces to the 100-Mbps physical-medium-dependent transceiver Twister IC. The 100BASE-TX portion of the PHY IC consists of the following functional blocks: 4 Transmitter 4 Receiver 4 Clock generation module 4 Clock recovery module The 10BASE-T section of the PHY IC consists of the 10-Mbps transceiver module with filters.
C.1.10.2 External Transceivers The following external transceivers are connected through the MII port: 4 6211 Micro 100BASE-FX FastEthernet transceiver 4 CT4-1030 100BASE-T4 transceiver 4 CFX-107X 100BASE-FX transceiver 4 XF467A MII-to-AUI transceiver C.1.10.3 External Cables The MII port supports an 18 inch (0.5-meter) long, 40-conductor, 20 signal-ground, STP cable. The single-ended impedance of the cable is 68 ohms (+/-10%).
MII is used to interconnect both integrated circuits and circuit assemblies. This enables separate signal transmission paths to exist between the reconciliation sublayer, embedded in the PCIO ASIC, and a local PHY IC, and between the reconciliation sublayer and a remote PHY IC. The unidirectional paths between the reconciliation sublayer and the local PHY IC are composed of sections A1, B1, C1 and D1.
C.1.11.1 Host Adapter The host adapter is a Symbios Logic PCI-SCSI I/O processor IC. The host adapter and all target devices comply with the Fast-20 single-ended drivers and receivers characteristics. The electrical characteristics of the output buffers include: 4 Vol (output low) equals 0 to 0.5 VDC with Iol at 48 mA (signal asserted) 4 Voh (out high) equals 2.5 to 3.7 VDC (signal negated) 4 trise (rising slew rate) equals 520 mV per nanosecond maximum (0.7 to 2.
C.1.11.3 Target Device Comment Internal disks Up to two 3.5-inch x 1.6-inch disks (9.1-Gbyte or 18-Gbyte). All internal disks are UltraSCSI-compliant. Internal CD-ROM drive Optional 644-Mbyte SunCD 32X speed; photo CD compatible. Headphone jack with volume control. CD-ROM drive is a narrow SCSI device. Internal tape drive(s) Refer to product guide. External SPARCstorage UniPack Refer to product guide. External SPARCstorage SixPack Refer to product guide.
backplane card in support of the multi-host configuration. The following figure shows the functionality of the internal SCSi assembly. C.1.11.5 SCSI ID Selection The main logic board host adapter is assigned the SCSI identification of 7 for both ports. The two internal drives attached to the SCA-2 connectors have a SCSI identification of 0 and 1, while the CD-ROM has an identification of 6. C.1.
4 PCI-to EBus/Ethernet controller (PCIO) 4 UPA-to-PCI bridge (U2P) 4 Frame buffer controller (FBC) 4 Reset, interrupt, scan, and clock (RISC) C.1.12.1 XB9+ The XB9+ ASIC is a buffered memory crossbar device that acts as the bridge between the six system unit buses. The six system unit buses include two processor buses, a memory data bus, a graphics bus, and two I/O buses.
connection between the PCI bus and all other I/O functions. In addition, the PCIO ASIC contains an embedded Ethernet controller to manage Ethernet transactions and provides the electrical connection to slower on-board functions, such as the flash PROM and the audio module. C.1.12.4 U2P The UPA-to-PCI bridge (U2P) ASIC provides an I/O connection between the UPA bus and the two PCI buses. The U2P ASIC features include: 4 Full master and slave port connection to the high-speed UPA interconnect.
C.1.12.6 RISC The reset, interrupt, scan, and clock (RISC) ASIC implements four functions: reset, interrupt, scan, and clock. Generation and stretching of the reset pulse is performed in this ASIC. Interrupt logic concentrates 42 different interrupt sources into a 6-bit code, which communicates with the U2P ASIC. It also integrates a JTAG controller.
Output Voltage (VDC) Maximum Current (A) Regulation Band 1 3.3 50.0 3.23 to 3.43 2 5.0 40.0 4.95 to 5.15 3 12.0 5.0 11.40 to 12.60 4 -12.0 0.5 -12.60 to -11.40 5 5.1 1.0 4.95-5.25 Note - The combined power of output 1 and output 3 must be less than 320 watts. C.1.15 Control Signals With the exception of the PowerOn signal, all power supply control signals are at TTL signal levels. Parameter Minimum VOH (high-level output voltage) 2.
PCI Cards The PCI card power budget supports a total of 60 watts, which is distributed among four PCI cards in an arbitrary way as long as the total PCI power does not exceed 60 watts. The following table lists 5 VDC PCI card power estimates Voltage Rail (VDC) PCI Cards (Maximum Number) Current Each 5 4 3.0 12.0 3.3 0 0 0 +12 4 0.4 1.6 -12 4 0.1 0.4 (Amps) Current Total (Amps) Total Power (Watts) <= 60 for all voltage rails combined . The following table lists 3.
C.1.16 Standard System Facilities In addition to the previously listed features, the system unit provides the following: 4 TOD/NVRAM for clock and identification functions 4 Flash PROM for operating system initialization. The flash PROM is re-programmable through UNIX and OBP utilities. C.1.17 Main Logic Board The following figure illustrates a block diagram of the system’s main logic board.
Sun Enterprise 220R Server Service Manual ♦ January 2000, Revision A
APPENDIX D Illustrated Parts Breakdown This appendix consists of a sequence of illustrations that show how the various pieces of the system fit together. Part numbers are also provided. D.1 Part Numbers The following items for the Sun Enterprise 220R server can be replaced at the customer site by a qualified service provider. Note - The part numbers listed in the following table are correct as of the service manual publication date but are subject to change without notice.
Category Backplanes Storage Devices Miscellaneous Assemblies Panels and Doors Internal Cables 280 Part Part Number CPU Module 501-5539 64 MB DIMM 501-4280 128 MB DIMM 501-3136 UltraSCSI Backplane 501-5505 Power Distribution Board 501-5506 DC-to-DC Converter 300-1455 VRM DC-to-DC Converter 375-0094 9 GB 10K RPM UltraSCSI Disk Drive 540-3881 18 GB 10K RPM UltraSCSI Disk Drive 540-4177 12-24 GB 4mm DDS3 Tape Drive 370-2376 32X CD-ROM Drive 370-3416 Fan Tray Assembly 540-4169 Po
Category Part Part Number RMA SCSI Cable 530-2826 I/O Power Cable 520-2823 Main Power Cable 530-2828 CPU Power Sense Cable 530-2829 CPU Core Voltage Power Cable 530-2831 CPU Core Voltage Power Sense Cable 530-2842 Keyswitch/Power Button/LED Assembly 530-2824 Illustrated Parts Breakdown 281
Reference Number Part Part Number 1 Main Logic Board Components See next illustration 2 Fan Tray Assembly 540-4169 3 Power Distribution Board 501-5506 Sun Enterprise 220R Server Service Manual ♦ January 2000, Revision A
Reference Number Part Part Number 4 Power Distribution Board Cover Not a FRU 5 UltraSCSI Backplane 501-5505 6 DC-to-DC Converter 300-1455 7 VRM DC-to-DC Converter 375-0094 Illustrated Parts Breakdown 283
Reference Number Part Part Number 1 Main Logic Board 501-4450 2 Air Guide Not a FRU Sun Enterprise 220R Server Service Manual ♦ January 2000, Revision A
Reference Number Part Part Number 3 CPU Module 501-5539 4 CPU Card Cage Not a FRU 5 32 MB DIMM 501-2622 6 NVRAM 525-1430 Illustrated Parts Breakdown 285
Reference Number Part Part Number 1 System Cover Not a FRU 2 Front Door - Left 540-4186 3 9 GB 10K RPM UltraSCSI Disk Drive 540-3881 Sun Enterprise 220R Server Service Manual ♦ January 2000, Revision A
Reference Number Part Part Number Not Shown 18 GB 10K RPM UltraSCSI Disk Drive 540-4177 Not Shown 12-24 GB 4mm DDS3 Tape Drive 370-2376 4 Power Supply 300-1449 5 RMA Filler Panel (Plastic) Not a FRU 6 RMA Bezel 530-2824 7 32X CD-ROM Drive 370-3416 8 RMA Cage Assembly Not a FRU 9 Front Door - Right 540-4230 10 Power Supply Filler Panel Not a FRU Illustrated Parts Breakdown 287
Sun Enterprise 220R Server Service Manual ♦ January 2000, Revision A
APPENDIX E Video Player Help This appendix is designed to help you if you are having difficulty playing the online video demonstrations of the Sun server disassembly or reassembly from your browser. To view the videos you need access to the AnswerBook2 software running on a server in the network, and you need to configure your web browser to play MPEG videos. To play an online video in an AnswerBook2 document, just click on the video icon (illustrated below) wherever it occurs in the document.
E.1 Do You Have a Problem Playing Video? In order to browse the AnswerBook2 documentation that accompanied this product, your administrator must install server version 1.70, or a later compatible version, of the AnswerBook2 software. Consult your system administrator to confirm that the correct version of the server software is being used, that the server is running and accessible to your browser, and that the AnswerBook2 collection for your product is installed.
E.2 Requirements for Playing Video On both Sun systems and PCs, you must configure the system on which you are viewing the videos with adequate memory and space in your local system’s /tmp or /swap directory. For more information about configuring systems, see Section E.5.1 “Video Files and Your System Resources” on page 298. On a Sun system, you will need to install the ShowMe TV software and configure one of the supported browsers listed below to use ShowMe TV. With a Sun server running the Solaris 2.
E.3 Obtaining and Accessing the ShowMe TV Player on Solaris Systems If you are using a PC to access the AnswerBook2 documentation, you do not need to read this section. PC users can view online videos using ActiveMovie, which is widely available but not supplied by Sun. This section includes the following topics: 4 Section E.3.1 “Obtaining ShowMe TV Software” on page 292 4 Section E.3.2 “Accessing ShowMe TV Software” on page 292 4 Section E.3.3 “How to Install ShowMe TV on Your System” on page 293 E.3.
If the exported file system is in your PATH variable, you should be able to type showmetv in a command window, and the ShowMe TV player will start. In this case, you can skip to Section E.4.1 “Configuring Web Browsers to Use ShowMe TV” on page 295 and configure your browser to use the accessible version of the video player. If the exported file system is not in your PATH variable, you need to find out the showmetv executable’s full directory path name from your administrator and then skip to Section E.4.
hostname% su password: password 2. To retrieve the client software via FTP, follow these steps. a. Activate the FTP program by typing this command: # ftp servername Where servername is the hostname of the AnswerBook2 server. b. The FTP program will request that you type in your user name and password: Name: username Password: password c. While in the FTP environment, type these commands: ftp> binary ftp> get /smtvtmp/smtv.tar /tmp/smtv.tar ftp> bye The FTP program will close. 3.
5. Log out as the root user. Type: # exit When you have completed the installation, you will need to configure your browser to use the ShowMe TV software. See Section E.4.1 “Configuring Web Browsers to Use ShowMe TV” on page 295. E.4 Configuring Web Browsers to View AnswerBook2 Video After you have installed the ShowMe TV video player software for Solaris users, and made it accessible to them (see Section E.
(Continuation) 2. Start the HotJava browser. 3. From the Edit menu, choose Preferences ä Viewer Applications... The Viewer Applications window opens. 4. Scroll through the large Content Types field to find MPEG Video Clip and select it. 5. At the Action selector, choose View in Application. 6. In the Application field, type the path to the ShowMe TV software.
b. Click on the Helpers tab. The MIME Configuration Files window is displayed. c. Scroll through the field to find video/mpeg and select it. d. Go to Step 5 on page 297. 4. For Navigator 4.x, perform the following steps: a. From the Edit menu, choose Preferences... The Netscape: Preferences window opens. b. Click on the triangle next to Navigator, and then click on Applications. The Applications window is displayed. c. Scroll through the large field to find MPEG Video and select it. 5.
E.5 Improving Online Video Performance Playing video online requires considerable computer resources compared to other computer applications. This section informs you about resources, and alerts you to measures you can take to improve performance and conserve system resources. To find out about each topic, go to: 4 Section E.5.1 “Video Files and Your System Resources” on page 298 4 Section E.5.2 “Improving File Loading Time” on page 298 4 Section E.5.
bottom of your browser window will generally provide real-time reports on what percentage of the file has been downloaded. To improve access times to the videos, you can store the AnswerBook2 collection on your local disk. Keep in mind that the size of this AnswerBook2 collection can be as large as 300 Mbytes. If storing the AnswerBook2 locally is not an option, load times will be improved by having the AnswerBook2 stored on the same subnetwork as your own system.
hostname console login: username password: password 2. Start the Navigator browser. 3. For Navigator 4.x, go to Step 4 on page 297. For Navigator 3.x, perform the following steps: a. From the Options menu, choose Network Preferences... The Network Preferences window opens. b. Click on the Proxies tab. The Proxy Configuration window is displayed. c. Go to Step 5 on page 300. 4. For Navigator 4.x, perform the following steps: a. From the Edit menu, choose Preferences...
2. Start the Internet Explorer browser. 3. From the View menu, choose Options. The Options window opens. 4. Click on the Connection tab. The Proxy Server window is displayed. 5. If Connect Through Proxy Server is checked, click on the Settings button. Otherwise, click OK to complete the task. The Proxy Settings window opens. 6. In the field of the Exception window, type the hostname of the AnswerBook2 server and click OK on the window, and click OK to complete the task. E.5.
E.5.5 Adjusting the Brightness of ShowMe TV Files The settings on your monitor partly determine how bright or dark the video appears on your screen. The AnswerBook2 videos are digitized to look their best on an “average” monitor setting. If your monitor or video card does not fit this average profile, the video may seem too light or dark. First try adjusting your monitor brightness setting.
