Storage Subsystems Troubleshooting Guide

4 Sun StorEdge 3900 and 6900 Series Troubleshooting Guide • March 2002
1. Discover the error by checking one or more of the following messages or files:
■ Storage Automated Diagnostic Environment alerts or email messages
■ /var/adm/messages
■ Sun StorEdge T3+ array syslog file
■ Storage Service Processor messages
■ /var/adm/messages.t3 messages
■ /var/adm/log/SEcfglog file
2. Determine the extent of the problem by using one or more of the following
methods:
■ Storage Automated Diagnostic Environment Topology view
■ Storage Automated Diagnostic Environment Revision Checking (manual patch or
package, to check whether the package or patch is installed)
■ Verify the functionality using one of the following:
■ checkdefaultconfig(1M)
■ checkt3config(1M)
■ cfgadm -al output
■ luxadm(1M) output
■ Check the multipathing status using the Sun StorEdge Traffic Manager software
or VxDMP.
3. Check the status of a Sun StorEdge T3+ array by using one or more of the
following methods:
■ Storage Automated Diagnostic Environment device monitoring reports
■ Run the SEcfg script, which displays and shows the Sun StorEdge T3+ array
configuration
■ Manually open a telnet session to the Sun StorEdge T3+ array
■ luxadm(1M) display output
■ LED status on the Sun StorEdge T3+ array
■ Explorer Data Collection Utility output (located on the Storage Service Processor)