Ultra™ Enterprise™ 6000/5000/4000 Systems Manual The Network Is the Computer™ Sun Microsystems Computer Company 2550 Garcia Avenue Mountain View, CA 94043 USA 415 960-1300 fax 415 969-9131 Part No.
Copyright 1996 Sun Microsystems, Inc. 2550 Garcia Avenue, Mountain View, California 94043-1100 U.S.A. All rights reserved. This product or document is protected by copyright and distributed under licenses restricting its use, copying, distribution, and decompilation. No part of this product or document may be reproduced in any form by any means without prior written authorization of Sun and its licensors, if any. Portions of this product may be derived from the UNIX® system and from the Berkeley 4.
Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxv Part 1—Product Description 1. Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 1.1 Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 1.2 Basic Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 1.3 Internal Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.4 CPU/Memory Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 3.4.1 Removing a Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6 3.4.2 Installing a Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9 3.4.3 UltraSPARC Modules . . . . . . . . . . . . . . . . . . . . . . . . . 3-14 3.4.4 Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . 3-14 3.4.5 Memory Modules (SIMMs) . . . . . . . . . . . . . . . . . . . . 3-19 4.
.5.1 Removing a Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6 5.5.2 Installing a Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8 5.5.3 Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13 6. Clock Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1 6.1 Handling Boards and Assemblies . . . . . . . . . . . . . . . . . . . 6-2 6.2 Clock Board . . . . . . . . . . . . . . . . . . . . . . . . . .
8.1.1 Use and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . 8-4 8.1.2 Removing/Replacing a Tape or CD-ROM Drive in Enterprise 6000/5000 Systems . . . . . . . . . . . . . . . 8-5 8.1.3 Removing/Replacing a Tape or CD-ROM Drive in an Enterprise 4000 System . . . . . . . . . . . . . . . . . . . 8-7 8.2 Multi-Tape Tray and SPARCstorage Library. . . . . . . . . . . 8-10 8.3 External Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-10 8.3.1 Use and Maintenance . . .
9.4.5 Solstice SyMON. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-10 9.5 Specific Problems and Solutions . . . . . . . . . . . . . . . . . . . . . 9-11 9.5.1 Failure of Network Communications . . . . . . . . . . . . 9-11 9.5.2 Resetting and Power Cycling the System from a Remote Console . . . . . . . . . . . . . . . . . . . . . . . 9-13 10. Flow Diagrams for Troubleshooting . . . . . . . . . . . . . . . . . . . . . 10-1 10.1 No AC or DC Power. . . . . . . . . . . . . . . . . . . . . . . . .
12.2 Removing the External Cables . . . . . . . . . . . . . . . . . . . . . . 12-5 12.3 Restarting the System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-7 12.4 Reading Boot Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-10 13. Preparing for Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-1 13.1 Servicing Hot-Pluggable Components. . . . . . . . . . . . . . . . 13-1 13.2 Powering Off the System . . . . . . . . . . . . . . . . . . . . . . .
A.3 Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . A-4 B. Functional Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1 B.1 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1 B.1.1 Board Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1 B.2 System Packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3 B.2.1 Enterprise 6000 Server . . . . . . . . . . . . . . . .
C.1 SCSI Tray Target IDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1 C.2 Disk Board Target IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1 C.3 SCSI Cable Length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2 C.4 SCSI Termination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2 D. Rules for System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . D-1 x D.1 Card Cage . . . . . . . . . . . . . . . . . . . .
E.1.2 Domestic and International System Cabinet AC Input Cable Assembly . . . . . . . . . . . . . . . . . . . . . E-4 E.1.3 Universal System Cabinet Power Sequencer . . . . . . E-6 E.1.4 CD Tray Power and Data Cable Assemblies . . . . . . E-7 E.1.5 Key Switch Assembly . . . . . . . . . . . . . . . . . . . . . . . . . E-11 E.1.6 SCSI Tape Adapter PCS Assembly . . . . . . . . . . . . . . E-18 E.1.7 Key Switch Adapter Assembly . . . . . . . . . . . . . . . . . E-20 E.1.8 Fan Tray Assembly, 200/240V . . .
G.2.4 Ethernet Connector (TPE) . . . . . . . . . . . . . . . . . . . . . G-9 G.2.5 MII Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-9 G.2.6 Fiber Interface Connectors . . . . . . . . . . . . . . . . . . . . . G-10 G.2.7 SCSI Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-11 G.3 Disk Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-11 G.3.1 Centerplane Connector. . . . . . . . . . . . . . . . . . . . . . . .
Figures Figure 1-1 Ultra Enterprise Data Center System Cabinet and Standalone Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Figure 1-2 Enterprise 6000/5000 System Cabinet (Front View) . . . . . . . . 1-3 Figure 1-3 Bezels for Cabinet System - Three Examples. . . . . . . . . . . . . . . 1-3 Figure 1-4 Enterprise 6000/5000 System Cabinet (Rear View) . . . . . . . . . 1-4 Figure 1-5 Enterprise 4000 System . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
xiv Figure 3-12 Tightening Compression Connector Screws . . . . . . . . . . . . . . . 3-18 Figure 3-13 Layout of CPU/Memory Board . . . . . . . . . . . . . . . . . . . . . . . . . 3-19 Figure 3-14 Ejecting a SIMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21 Figure 3-15 Orienting a SIMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23 Figure 3-16 Installing a SIMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 4-21 Graphics (UPA) Card Connector Location . . . . . . . . . . . . . . . . 4-27 Figure 4-22 Removing or Installing a Graphics (UPA) Card . . . . . . . . . . . . 4-29 Figure 4-23 I/O Board Fibre Card Connector Locations . . . . . . . . . . . . . . . 4-32 Figure 4-24 Removing or Installing a Fibre Card . . . . . . . . . . . . . . . . . . . . . 4-33 Figure 5-1 Filler Panel (Enterprise 5000/4000 Only). . . . . . . . . . . . . . . . . .
xvi Figure 8-1 Enterprise 6000 System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2 Figure 8-2 Enterprise 5000 System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3 Figure 8-3 Enterprise 4000 System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4 Figure 8-4 Removing the Top Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5 Figure 8-5 CD-ROM/Tape Drive Removal and Replacement. . . . . . . . . .
Figure 13-1 Removing the Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-4 Figure 13-2 Opening the Three-panel Hinged Door . . . . . . . . . . . . . . . . . . . 13-5 Figure 13-3 Removing the Rear Screen Panel. . . . . . . . . . . . . . . . . . . . . . . . . 13-6 Figure 13-4 Removing the Side Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-7 Figure 13-5 Removing the Fan Tray Screen and Fan Tray . . . . . . . . . . . . . .
Figure E-6 Removing the Cable Assemblies From the Front of the SCSI Adapter Tray . . . . . . . . . . . . . . . . . E-10 Removing the Two Screws That Attach the SCSI Tray to the Flange . . . . . . . . . . . . . . . . . . E-12 Removing the Two Screws That Attach the SCSI Tray to the Cabinet Pillar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-13 Removing the SCSI Tray in the Enterprise 6000/5000 Systems. . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure G-8 SBus I/O Board Connector Locations . . . . . . . . . . . . . . . . . . . . G-6 Figure G-9 Graphics I/O Board Connector Location. . . . . . . . . . . . . . . . . . G-6 Figure G-10 I/O Board SBus 0 Connector Locations . . . . . . . . . . . . . . . . . . . G-7 Figure G-11 I/O Board SBus 1 Connector Location . . . . . . . . . . . . . . . . . . . . G-7 Figure G-12 I/O Board SBus 2 Connector Locations . . . . . . . . . . . . . . . . . . .
xx Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996
Tables Table 1-1 Definitions of Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 Table 1-2 Internal Options for the Ultra Enterprise Server Systems . . . . 1-7 Table 2-1 Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 Table 3-1 SIMM vs. DRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20 Table 7-1 Power Supply Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table A-3 Cabinet Server Shipping Specifications . . . . . . . . . . . . . . . . . . . A-2 Table A-4 Standalone Server Physical Specifications . . . . . . . . . . . . . . . . . A-2 Table A-5 Standalone Server Clearance and Service Access . . . . . . . . . . . A-2 Table A-6 Standalone Server Shipping Specifications . . . . . . . . . . . . . . . . A-3 Table A-7 Cabinet Server Electrical Specifications . . . . . . . . . . . . . . . . . . .
Table F-12 CPU/Memory Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-13 Table F-13 SBus I/O Board Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-14 Table F-14 Graphics I/O Board Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . F-15 Table F-15 Clock Board Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-16 Table F-16 Disk Board Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
xxiv Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996
Preface The Ultra™ Enterprise™ 6000/5000/4000 Systems Manual is for the qualified service-trained maintenance provider. How This Book Is Organized Information in this manual is organized in five parts: Part 1 - ”Product Description,” provides an overview of the Enterprise 6000/5000/4000 server systems, safety precautions, and tools information.
UNIX Commands This document may not include specific software commands or procedures. Instead, it may name software tasks and refer you to operating system documentation or the handbook that was shipped with your new hardware. The type of information that you might need to use references for includes: • • • • Shutting down the system Booting the system Configuring devices Other basic software procedures See one or more of the following: xxvi • Solaris 2.
Typographic Conventions The following table describes the typographic changes used in this book. Typeface or Symbol Meaning Example AaBbCc123 The names of commands, files, and directories; on-screen computer output Edit your .login file. Use ls -a to list all files. machine_name% You have mail. AaBbCc123 What you type, contrasted with on-screen computer output AaBbCc123 Command-line placeholder: replace with a real name or value To delete a file, type rm filename.
Related Documents The following documents contain topics that relate to the information in Ultra Enterprise 6000/5000/4000 Systems Manual.
Ordering Sun Documents The SunDocs Order Desk is a distribution center for Sun Microsystems technical documents. You can use major credit cards and company purchase orders.
xxx Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996
Notes, Cautions, and Warnings Warning – This equipment contains lethal voltage. Accidental contact with centerplane, card cage, and drive areas can result in serious injury or death. ! Caution – Improper handling by unqualified personnel can cause serious damage to this equipment. Unqualified personnel who tamper with this equipment may be held liable for any resultant damage to the equipment.
xxxii Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996
Part 1— Product Description Chapter 1, Product Overview page 1-1 Chapter 2, Safety Precautions and Tools Requirements page 2-1
Product Overview 1 1.
1 The same CPU/Memory board, I/O boards, Disk board, processor modules, memory modules, power supplies, fans, and internal disks are used in both enclosures.
1 With panels Figure 1-2 Enterprise 6000/5000 System Cabinet (Front View) Multi-tape Backup Tray Figure 1-3 Without panels Tape Library Blank Bezels for Cabinet System - Three Examples Product Overview 1-3
1 With rear screen Figure 1-4 1-4 Without rear screen Enterprise 6000/5000 System Cabinet (Rear View) Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996
1 Front Rear Figure 1-5 Enterprise 4000 System 1.2 Basic Definitions Ultra Enterprise server systems use a centerplane. Electrical traces embedded in the centerplane serve both the front and rear sides of the centerplane; therefore, the orientation of the sockets on the rear of the centerplane is opposite the orientation of sockets on the front of the centerplane.
1 Table 1-1 Definitions of Terms Server Orientation Front Keyswitch location Rear AC power switch and cable location Power/Cooling Module, Board, and UltraSPARC Module Orientation 1-6 Front Edge nearest you as you face the unit installed in a system Right Side to your right as you face the front of the installed unit Left Side to your left as you face the front of the installed unit Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996
1 1.3 Internal Options Table 1-2 Internal Options for the Ultra Enterprise Server Systems Option Enterprise 6000 Enterprise 5000/4000 Comments CPU/Memory boards, SBus I/O boards, and Graphics I/O boards 16 total per system 8 total per system Disk boards 2 per system (must 4 per system use slot 15 if only 1 is installed) UltraSPARC modules 30 Each slot can accept any of these three types of boards: CPU/Memory board, SBus I/O board, and Graphics I/O board. Combinations can vary.
1 1-8 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996
Safety Precautions and Tools Requirements 2 2.1 Safety Precautions For your protection, observe the following safety precautions when setting up your equipment: • • Follow all cautions, warnings, and instructions marked on the equipment. • Refer servicing of equipment to qualified personnel. Never push objects of any kind through openings in the equipment as they may touch dangerous voltage points or short out components that could result in fire or electric shock.
2 Table 2-1 Safety Precautions (Continued) Item Problem Precaution ESD mat ESD An approved ESD mat provides protection from static damage when used with a wrist strap or foot strap. The mat also cushions and protects small parts that are attached to printed circuit boards. Cover panels System damage and overheating Re-install all cabinet cover panels after performing any service work on the system.
2 OFF The principal switch is in the OFF position. STAND-BY The system is in standby mode and the operating system is halted. The circuit breaker can be turned off. DIAGNOSTICS System is powered on. If system is rebooted, POST will display extended diagnostic messages. CYCLING System or board is operating normally. LOCKED Board: 1/4-turn access slot is locked. System: running in secure mode and will not respond to commands from the console. The key can be removed.
2 ! FUSE REPLACEMENT MARKING For continued protection against risk of fire and electric shock, replace ONLY with fuse of the same type and rating. Ensure that the voltage and frequency of the power outlet to be used matches the electrical rating labels on the equipment. Wear antistatic wrist straps when handling any magnetic storage devices, CPU/Memory boards, or other printed circuit boards. Use only properly grounded power outlets as described in Section 1.
Part 2— System Components Chapter 3, CPU/Memory Board page 3-1 Chapter 4, I/O Boards page 4-1 Chapter 5, Disk Board page 5-1 Chapter 6, Clock Board page 6-1 Chapter 7, Power Supplies page 7-1 Chapter 8, Internal SCSI and Storage Devices page 8-1
CPU/Memory Boards and Components 3 To protect both yourself and the equipment, make sure you follow precautions in Chapter 2, “Safety Precautions and Tools Requirements.
3 3.1 Handling Boards and Assemblies ! ! Caution – The chassis AC power cord must remain connected to ensure a proper ground. Caution – The CPU/Memory boards, modules, and cards have surface-mount components that can be broken by flexing the boards. To minimize the amount of board flexing, observe the following precautions: • • • • • • • ! ! ! 3-2 Hold the board only by the edges near the middle of the board, where the board stiffener is located. Do not hold the board only at the ends.
3 3.2 Filler Panels and Load Boards All empty board slots in Enterprise systems must have either a filler panel or a load board installed. • • Empty slots in Enterprise 5000 and 4000 systems must have a filler panel installed. See Figure 3-1. Empty slots in Enterprise 6000 systems must have a load board installed. See Figure 3-2.
3 Springfingers Figure 3-2 Load Board (Enterprise 6000 Systems Only) 3.3 Hot-Plug Feature Enterprise systems have extensive error detection mechanisms, and an Automatic System Reconfiguration (ASR) feature that enables the system to be rebooted with failed components (such as CPUs, memory, or I/O) disabled. When an error is detected, the system can be reconfigured so that the board containing the failed components is placed in low power mode and is no longer accessible.
3 The hot-plug feature enables you to insert a new board into a powered on system, despite the system being “live,” or being supplied with electrical power. When the hot-plug feature is used to add a board to a powered on system, the system will not use the new board until the system is rebooted. 3.4 CPU/Memory Boards Each CPU/Memory board supports up to two UltraSPARC modules and 16 SIMM slots for memory. Figure 3-3 is a simplified block diagram of the CPU/Memory board.
3 Memory (16 x 72 bit SIMMs) Address UltraSPARC module UltraSPARC module Data Control Address RAS/CAS Data Bootbus controller Address controller Data (8) controller Bootbus Control Address Data On-board devices Centerplane Connector Figure 3-3 CPU/Memory Board Simplified Block Diagram 3.4.1 Removing a Board 3.4.1.1 Removing a Board from a Powered On System ! 3-6 Caution – Remove a board from a powered on system only after the ASR software has disabled the board.
3 1. Ensure that the board has been disabled by the ASR software. See Section 3.3, “Hot-Plug Feature.” Once disabled by ASR, one of two results occurs: • The three LEDs on the board are not lit (board has no power). • The outer two green LEDs are not lit and the middle yellow LED is lit (board in low power mode).
3 3. Pull the ends of both extraction levers outward simultaneously to unseat the board centerplane connector from the centerplane receptacles. See Figure 3-5 for the positioning of the levers. Extraction lever in extract/insert position Figure 3-5 CPU/Memory Board 4. If a board is not immediately replaced, a load board (Enterprise 6000 systems only) or a filler panel (Enterprise 4000 and 5000 systems only) must be installed in its place. See Section 3.2, “Filler Panels and Load Boards.” 3.4.1.
3 2. Pull the ends of both extraction levers outward simultaneously to release the board from the centerplane receptacles. See Figure 3-5 for the positioning of the levers. 3. If a board is not immediately replaced, a load board (Enterprise 6000 systems only) or a filler panel (Enterprise 4000 and 5000 systems only) must be installed in its place. See Section 3.2, “Filler Panels and Load Boards.” 3.4.2 Installing a Board 3.4.2.
3 .
3 Slot # 0 2 4 6 Slot # 1 3 5 7 PCM Rear View Front View Figure 3-7 Enterprise 5000/4000 Board Locations 3.4.2.2 Cooling and Power Issues There should be one power/cooling module (PCM) for every two boards to adhere to cooling and power requirements. The PCMs must be installed adjacent to populated board slots to ensure the fan in the PCM can cool the respective boards.
3 Note – All empty board slots in Enterprise 4000 or 5000 systems must have a filler panel installed to ensure proper cooling. All empty slots in Enterprise 6000 systems must have load boards installed. 3.4.2.3 Powered or NonPowered On System 1. Carefully insert the board (component side down if in front; component side up if in the rear) in the proper slot in the card cage, ensuring that the board does not slip out of the left and right card guides. See Figure 3-8.
3 2. Ensure that both extraction levers are in the insert position (arrow pointing outward), and that the quarter-turn access slots are unlocked (arrow indicates unlocked position) as you slide the board toward the centerplane receptacles. See Figure 3-4 and Figure 3-5. The board will not seat fully unless the levers are in this starting position and both quarter-turn access slots are unlocked. ! Caution – DO NOT FORCE any board into a slot; it can cause damage to the board and system.
3 3.4.3 UltraSPARC Modules Each CPU/Memory board has four connectors for UltraSPARC modules (up to two modules per board, two connectors per module). For each module, there is a connector with 144 pins and a connector with 288 pins. See Figure 3-9. 3.4.4 Handling Precautions The following precautions should be exercised when handling UltraSPARC modules: • • • UltraSPARC modules are static-sensitive and a grounding wrist strap field kit must be used when handling the modules.
3 3.4.4.1 Removing a Module Each module is locked to the main board with a single standoff and is connected to the main board by two connectors. The pins within the connectors are compressed to the corresponding board mating surfaces by a metal compression bar which, when secured with screws, compresses the module connector pins to the board mating surfaces. See Figure 3-10. Figure 3-10 Ultra SPARC Module Connector Detail 1. Use the procedures in Section 3.4.
3 2. Use a 3/32 Hex driver to loosen all screws on each of the compression connectors on the module to be removed (three screws for the 288 pin connector, two screws for the 144 pin connector). See Figure 3-9. 3. Lift the module straight up, off the board mating surface and the single standoff that locks the module to the board. Use pressure applied with fingers to assist in removing module from standoff. See Figure 3-11. Standoff, 1 per module Figure 3-11 UltraSPARC Module Removal and Replacement 4.
3 3.4.4.2 Installing a Module To maximize performance when installing UltraSPARC modules on a CPU/Memory board, use all CPU 0 connectors on the lowest numbered slot to the highest numbered slot. After this, if there are modules remaining, use the CPU 1 connectors in the same order. 1. Take the UltraSPARC module out of the protective packaging and inspect for dust on the connectors. If necessary, clean the connectors with a dry, stiff toothbrush. 2.
3 Tightening sequence 4 1 3 4 1 3 2 2 5 5 b. Tighten to 6 inch-pounds in the same tightening sequence. ! Caution – Do not over-torque or under-torque the screws. Excessive force can warp the connector. Insufficient force can cause an incomplete electrical connection. Figure 3-12 Tightening Compression Connector Screws 7. Use the procedures in Section 3.4.2, “Installing a Board,” to replace the applicable CPU/Memory board.
3 3.4.5 Memory Modules (SIMMs) The CPU/Memory board has 16 SIMM sockets, which are divided into two banks of 8 SIMMs each, Bank 0 and Bank 1. Bank 0 and Bank 1 SIMMs occupy alternate slot locations; Bank 0 SIMMs are in the even numbered slots, and Bank 1 SIMMs are in odd numbered slots. See Figure 3-13.
3 There are three types of SIMMs that can be used in both Bank 0 and Bank 1. Each type is listed together with the DRAMs used in Table 3-1. Table 3-1 SIMM vs. DRAM SIMM DRAM 8 Mbyte 1 Mbyte x4 32 Mbyte 4 Mbyte x4 128 Mbyte 16 Mbyte x4 3.4.5.1 Removing a Memory Module 1. Remove the CPU/Memory board from which the SIMM is to be removed. See Section 3.4.1, “Removing a Board.” 2. Attach a wrist strap and place an antistatic surface next to the system. 3.
3 4. Eject the faulty SIMM by pressing down on the ejection levers on both sides of the SIMM connector. See Figure 3-14. Figure 3-14 Ejecting a SIMM 5. Holding the SIMM by its edges, remove it from the slot and place it on an antistatic surface. 3.4.5.2 Installing a Memory Module Requirements All banks must have the same size SIMMs, however, SIMMs from different manufactures are interchangeable in a single bank if the SIMMs all have the same capacity and speed.
3 Maximizing Performance The following guidelines will result in optimal memory interleaving across boards for performance. These guidelines are for optimal performance and are not requirements for a functional system. The guidelines apply to systems with no SIMMS installed and when adding SIMMs to a system; if you are adding SIMMs, you may need to move some SIMMs to meet the guidelines. 1. Install one bank on each board before installing the second bank on any board.
3 6. Lock the SIMM in place by pushing both ejector levers into the upright position. See Figure 3-16. 7. Install the CPU/Memory board and detach the wrist strap. See Section 3.4.2, “Installing a Board.” 8. As you reboot the system, watch for the system banner to verify that the new memory is recognized by the system.
3 Figure 3-16 3-24 Installing a SIMM Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996
3 I/O Boards and Components To protect both yourself and the equipment, make sure you follow precautions in Chapter 2, “Safety Precautions and Tools Requirements.
3 3.1 Handling Boards and Assemblies ! ! Caution – The chassis AC power cord must remain connected to ensure a proper ground. Caution – The I/O boards, their modules, and cards have surface-mount components that can be broken by flexing the boards. To minimize the amount of board flexing, observe the following precautions: • • • • • • • ! ! ! 3-2 Hold the board only by the edges near the middle of the board, where the board stiffener is located. Do not hold the board only at the ends.
3 3.2 Filler Panels and Load Boards All empty board slots in Enterprise systems must have either a filler panel or a load board installed. • • Empty slots in Enterprise 5000 and 4000 systems must have a filler panel installed.See Figure 3-1. Empty slots in Enterprise 6000 systems must have a load board installed. See Figure 3-2.
3 Springfingers Figure 3-2 Load Board (Enterprise 6000 System Only) 3.3 SCSI Termination The I/O board in slot 1 controls the internal SCSI tray devices. Therefore, the external SCSI connector on the I/O board in slot 1 of a system must be terminated with a SCSI terminator. See Figure 3-3.
3 3.4 Hot-Plug Feature Enterprise systems have extensive error detection mechanisms, and an Automatic System Reconfiguration (ASR) feature that enables the system to be rebooted with failed components (such as CPUs, memory, or I/O) disabled. When an error is detected, the system can be reconfigured so that the board containing the failed components is placed in low power mode and is no longer accessible. Caution – The peripheral power supply provides the precharge voltages required for hot-plug.
3 The Graphics I/O board includes one SYSIO ASIC that provides a single SBus for two plug-in SBus cards, two fiber interfaces, and the on-board devices (10/100Mbyte TPE and Single-ended Fast/Wide SCSI). 3.5.1 tpe-link-test? Variable If the system cannot communicate with a network, the tpe-link-test? settings for the on-board Ethernet ports may be incompatible with the setting at the network hub. The tpe-link-test? variable is set separately for the onboard Ethernet port on each I/O board.
3 TPE Single-ended SCSI connector MII connector PHY Fibre 0 Fibre 1 SBus connector 2 RISC FEPS SOC SBus connector 0 SBus connector 1 J2500 FHC DC SYSIO DC AC DC DC RISC SYSIO DC DC DC DC 720 Centerplane connector Figure 3-4 SBus I/O Board Components Locations I/O Boards and Components 3-7
3 TPE Single-ended SCSI connector MII connector PHY Fibre 0 Fibre 1 FEPS SOC Graphics (UPA) connector SBus connector 2 SBus connector 0 J2500 FHC DC SYSIO DC AC DC DC RISC DC DC 720 Centerplane connector Figure 3-5 3-8 Graphics I/O Board Components Locations Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 DC DC
3 TPE Fiber interface 10/100MB Fast/Wide Ethernet SCSI Fiber interface SOC slot 13 (d) Single-ended SCSI Conn SBus card SBus card SBus card slot 2 slot 1 slot 0 FEPS slot 3 SBus SYSIO A RISC SYSIO B RISC Control Address Data Bootbus controller Address controller Data controller (8) Bootbus Control Address Data On-board devices Centerplane connector Figure 3-6 SBus I/O Board Simplified Block Diagram I/O Boards and Components 3-9
3 TPE Fiber interface 10/100MB Fast/Wide Ethernet SCSI Fiber interface SBus card SOC UPA connector slot 2 slot 13 (d) SBus card FEPS slot 0 slot 3 SBus SYSIO RISC Control Address Data Bootbus controller Address controller Data controller (8) Bootbus Control Address Data On-board devices Centerplane connector Figure 3-7 3-10 Single-ended SCSI Conn Graphics I/O Board Simplified Block Diagram Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996
3 3.5.2 Removing a Board 3.5.2.1 Removing a Board from a Powered On System Caution – Remove a board from a powered on system only after the ASR software has disabled the board. If a board has not been disabled by the ASR software, then the operating system should be halted and the system powered off prior to board removal. See Chapter 12, “Powering Off and On” and then Section 3.5.2.2, “Removing a Board from a Nonpowered On System.” 1. Ensure that the board has been disabled by the ASR software.
3 Unlocked Figure 3-8 Locked Unlocking and Locking Quarter-Turn Access Slots 4. Pull the ends of both extraction levers outward simultaneously to unseat the board centerplane connector from the centerplane receptacles. See Figure 3-9 for positioning of extraction levers.
3 Extraction levers in extract/insert position SBus I/O board Graphics I/O board Figure 3-9 I/O Boards I/O Boards and Components 3-13
3 5. If a board is not immediately replaced, a load board (Enterprise 6000 systems only) or a filler panel (Enterprise 4000 and 5000 systems only) must be installed in its place. See Section 3.2, “Filler Panels and Load Boards.” 3.5.2.2 Removing a Board from a Nonpowered On System 1. Use a Phillips #1 screwdriver to mechanically release the board from the system card cage.
3 For I/O boards being placed in the rear of the system, ensure that the component side is up. If the boards are placed in the front of the system, ensure that the component side is down. See Figure 3-12. .
3 Slot # 0 2 4 6 Slot # 1 3 5 7 PCM Front View Rear View Figure 3-11 Enterprise 5000/4000 Board Locations 3.5.3.2 Cooling and Power Issues There should be one power/cooling module (PCM) for every two boards to adhere to cooling and power requirements. The PCMs must be installed adjacent to populated board slots to ensure the fan in the PCM can cool the respective boards.
3 Note – All empty board slots in Enterprise 4000 or 5000 systems must have a filler panel installed to ensure proper cooling. All empty slots in Enterprise 6000 systems must have load boards installed. 3.5.3.3 Powered or Nonpowered On System 1. Carefully insert the board (component side down if in front; component side up if in the rear) in the proper slot in the card cage, ensuring that the board does not slip out of the left and right card guides.
3 2. Ensure that both extraction levers are in the insert position (arrow pointing outward), and that the quarter-turn access slots are unlocked (arrow indicates unlocked position) as you slide the board toward the centerplane receptacles. See Figure 3-8 and Figure 3-9. The board will not seat fully unless the levers are in this starting position and the access slots are unlocked. ! Caution – DO NOT FORCE any board into a slot; this can cause damage to the board and system.
3 This screen output indicates that the board has been detected by the system and is in the low power mode. Additionally, any subsequent prtdiag(1M) output would include information for board slot 6. Again, note that the system will not use the new board until the system is rebooted. 8. Reboot the system now or schedule a later time to reboot when system disruption will be minimized. 3.5.4 SBus Cards There are three SBus card locations on the SBus I/O board; the Graphics I/O board has two.
3 SBus 1 SBus 2 SBus I/O board SBus 0 SBus 2 SBus 0 Graphics I/O board Figure 3-13 I/O Board SBus Card Locations 3-20 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996
3 3.5.4.1 Plastic Standoffs Plastic standoffs lock the SBus and graphics (UPA) cards to the I/O boards. See Figure 3-14. • • To unlock a standoff, pull up the tip insert. To lock a standoff, first ensure that the module or card rests on the standoff flange, then press down the tip insert. SBus/graphics (UPA) cards Standoff Standoff Tip insert Flange Locked Unlocked Figure 3-14 Locking and Unlocking Standoffs 3.5.4.2 Removing an SBus Card 1. Use the procedures in Section 3.5.
3 3. Remove the two screws that secure the SBus card to the back panel. Save the screws for installation of a replacement SBus card or a filler panel. 4. Unlock the SBus card by pulling up the tips of the two standoffs. See Figure 3-14. 5. Hold the card by the edges near the connector and gently rock the card back and forth to loosen it from the socket. You may have to remove the SBus cards or the FFB card next to this card in order to have enough room to hold onto the SBus card being removed.
3 7. Place the SBus card in an antistatic bag. 8. If the SBus card is not immediately replaced, install a filler panel (part number 340-2305) on the I/O board back panel opening. To secure the filler panel, use the screws that were removed in Step 3. ! Caution – Be sure to install the filler panel right-side up. Installing it upside down creates a gap at the top edge of the SBus slot opening that can impair system cooling and FCC regulatory compliance. 9. Replace the I/O board.
3 3. Remove the black plastic card retainer shipped with the card. See Figure 3-17. Spread the ends of the retainer apart to remove it from the card (the retainer is not needed for this installation). Card retainer Figure 3-17 Card Retainer Link Integrity Test 1. Ensure that the SBus card is on an antistatic mat. 2. For DSBE/S and FSBE/S cards: remove the two outer retaining screws (see Figure 3-18), but do NOT remove the middle screw or the springfinger.
3 Jumper J0302 Springfinger Back panel Jackscrews Phillips screw Figure 3-18 DSBE/S SBus Card J0302 Figure 3-19 FSBE/S SBus Card I/O Boards and Components 3-25
3 1 2 Disabled 1 2 Enabled Figure 3-20 Disabling and Enabling the Link Integrity Test 3.5.4.4 Installing an SBus Card 1. Use the procedures in Section 3.5.2, “Removing a Board,” to remove the applicable I/O board. 2. Use Figure 3-13 to locate the SBus connector for the card that is to be installed. 3. If a filler panel covers the back panel SBus slot, remove the two screws and detach the filler panel.
3 ! Caution – Do not rock the card onto the socket; the plastic connector housing may break. 9. Press each corner of the SBus card to ensure that it rests on the collar of the standoff. 10. Press down on the tip insert of each standoff to lock the card in place. 11. Replace and tighten the back panel screws to secure the SBus card to the I/O board back panel. 12. Replace the I/O board using the procedures described in Section 3.5.3, “Installing a Board.” 3.5.
3 3.5.5.1 Removing a Graphics (UPA) Card 1. Use the procedures in Section 3.5.2, “Removing a Board,” to remove the applicable Graphics I/O board. 2. Locate the card. See Figure 3-22. 3. Remove the two screws that secure the card to the Graphics I/O board front panel. Save the screws for installation of a replacement card or a filler panel. 4. Unlock the card by pulling up the tips of the two standoffs. See Figure 3-14. 5.
3 Figure 3-22 Removing or Installing a Graphics (UPA) Card 7. Place the card in an antistatic bag. 8. If the graphics (UPA) card is not immediately replaced, install a filler panel (part number 340-2305) on the Graphics I/O board back panel opening. To secure the filler panel, use the screws that were removed in Step 3. ! Caution – Be sure to install the filler panel right-side up.
3 3.5.5.2 Installing a Graphics (UPA) Card 1. Use the procedures described in Section 3.5.2, “Removing a Board,” to remove the applicable Graphics I/O board. Note – The connector pins on graphics (UPA) cards are extremely delicate, use care when handling. 2. Attach a wrist strap and take the graphics (UPA) card out of the protective packaging and place the card on an antistatic mat. Inspect the pins in the connector to make sure they are not bent. 3.
3 ! ! Caution – Graphics (UPA) cards have very fragile connectors. Press gently to ensure pins do not break or bend. Caution – Do not rock the card onto the socket; the plastic connector housing may break. 10. Press each corner of the card to ensure that it rests on the collar of the standoff. 11. Press down on the tip insert of each standoff to lock the card in place. 12. Replace and tighten the back panel screws to secure the card to the Graphics I/O board front panel. See Figure 3-15 13.
3 Fiber 1 Fiber 0 Graphics I/O board Fiber 1 Fiber 0 SBus I/O board Figure 3-23 I/O Board Fibre Card Connector Locations 3-32 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996
3 Note – There are four plastic standoffs located on the bottom of each card, two on each end. These secure the card once they are inserted into corresponding openings on the I/O board. See detail in Figure 3-24.
3 3. Unseat the card from the I/O board: a. Grasp the card underneath each corner on the end of the card that connects to the I/O board receptacle (opposite the I/O board front panel end), then firmly unseat the two standoffs and the card connector. b. Grasp the card underneath each corner near the I/O board front panel, and then firmly unseat the remaining two standoffs from the I/O board. 4.
3 3. Hold the card at a slight angle and position it so the fiber connector end is loosely inserted into the I/O board front panel opening. 4. Align the card over the I/O board fiber connector receptacle and over the four standoff holes on the I/O board. See Figure 3-24 on page 3-33. 5. Seat the card: a. Grasp the card underneath each corner near where the card connects to the I/O board fiber connector receptacle. Firmly seat the card on the connector and on the two adjacent standoffs. b.
3 3-36 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996
5 Disk Boards and Components To protect both yourself and the equipment, make sure you follow precautions in Chapter 2, “Safety Precautions and Tools Requirements.
5 5.1 Handling Boards and Assemblies ! ! Caution – The chassis AC power cord must remain connected to ensure a proper ground. Caution – The Disk boards, their modules, and cards have surface-mount components that can be broken by flexing the boards. To minimize the amount of board flexing, observe the following precautions: • • • • • • • Hold the board only by the edges near the middle of the board, where the board stiffener is located. Do not hold the board only at the ends.
5 • • Empty slots in Enterprise 5000 and 4000 systems must have a filler panel installed. See Figure 5-1. Empty slots in Enterprise 6000 systems must have a load board installed. See Figure 5-2. Load boards and filler panels are inserted into a board slot with the springfingers facing down if inserted in the front of the system; the springfingers face up if inserted in the rear of the system.
5 Springfingers Figure 5-2 Load Board (Enterprise 6000 Systems Only) 5.3 SCSI Termination The last or only Disk board in a system must have the SCSI out connector terminated with a SCSI terminator. See Figure 5-3.
5 5.4 Hot-Plug Feature Enterprise systems have extensive error detection mechanisms, and an Automatic System Reconfiguration (ASR) feature that enables the system to be rebooted with failed components (such as CPUs, memory, or I/O) disabled. When an error is detected, the system can be reconfigured so that the board containing the failed components is placed in low power mode and is no longer accessible. Caution – The peripheral power supply provides the precharge voltages required for hot-plug.
5 5.5.1 Removing a Board 5.5.1.1 Removing a Board from a Powered On System ! Caution – Remove a board from a powered on system only after the ASR software has disabled the board. If a board has not been disabled by the ASR software, then the operating system should be halted and the system powered off prior to board removal. See Chapter 12, “Powering Off and On” and then Section 5.5.1.2, “Removing a Board from a Nonpowered On System.” 1. Ensure that the board has been disabled by the ASR software.
5 Unlocked Figure 5-4 Locked Unlocking and Locking Quarter-Turn Access Slots 4. Pull the ends of both extraction levers outward simultaneously to unseat the board centerplane connector from the centerplane receptacles. See Figure 5-5 for positioning of extraction levers.
5 5. If a board is not immediately replaced, a filler panel or a load board (for Enterprise 6000 systems only) must be installed in its place. See Section 5.2, “Filler Panels and Load Boards.” 5.5.1.2 Removing a Board from a Nonpowered On System 1. Use a Phillips #1 screwdriver to mechanically release the board from the system card cage.
5 Other than the slot 1 exception, a Disk board can be placed in any of the numbered board slots in Enterprise 5000/4000 systems. Use only slot 14 and slot 15 in Enterprise 6000 systems, and you must use slot 15 if only one Disk board is installed. For boards being placed in the rear of the system, ensure that the component side is up. If the boards are placed in the front of the system, ensure that the component side is down. See Figure 5-7.
5 5.5.2.2 Cooling and Power Issues There should be one power/cooling module (PCM) for every two boards to adhere to cooling and power requirements. The PCMs must be installed adjacent to populated board slots to ensure the fan in the PCM can cool the respective boards. Note – All empty board slots in Enterprise 4000 or 5000 systems must have a filler panel installed to ensure proper cooling. All empty slots in Enterprise 6000 systems must have load boards installed. 5.5.2.
5 Board orientation for insertion in the cabinet rear (component side up) Figure 5-7 Board orientation for insertion in the cabinet front (component side down) Board Replacement 2. Ensure that both extraction levers are in the insert position (arrow pointing outward) and that the quarter-turn access slots are unlocked (arrow indicates unlocked position) as you slide the board toward the centerplane receptacles. See Figure 5-4 on page 5-7 and Figure 5-5 on page 5-7.
5 3. Push the board into the card cage, then simultaneously press both extraction levers to seat the board on the centerplane. Pushing both levers simultaneously avoids twisting the board and bending the connector pins, and mates the board centerplane connector to the matching receptacle on the centerplane. Do not press on board front panel to seat it—doing so will damage the connector pins. 4.
5 5.5.2.4 Cabling Issues for Enterprise 6000 Systems Slot 15 installation: • Use an 80-cm SCSI cable to connect the Disk board to the SCSI Host Adapter (on-board or SBus card). Slot 14 installation: • If an I/O board is installed in the front, use an 80-cm SCSI cable to connect the Disk board to the SCSI Host Adapter. • If all I/O Boards are installed in the rear, use a 2-meter SCSI cable (sold separately) to connect the Disk board to the SCSI Host Adapter.
5 Latch Figure 5-8 Disk Drive with Ejector Drive Retainer Open 3. If a new drive is to be installed, proceed to the next section. If the drive is not to be replaced, replace the Disk board as described in Section 5.5.2, “Installing a Board”. 5.5.3.2 Installing a Disk Drive 1. Inspect the shipping container upon receipt of your drive, and look for evidence of damage.
5 6. Place it on the antistatic mat with the component side of the disk drive controller cards facing up. 7. Unlatch and then open the ejector drive retainer for the drive being replaced or installed. See Figure 5-8. 8. Using the drive retainer as a handle, slide the drive in and then seat it to the board connector receptacle. Close and latch the ejector drive retainer. 9. SCSI IDs for disk drives on Disk boards are selected on the Disk board.
5 5-16 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996
6 Clock Board To protect both yourself and the equipment, make sure you follow precautions in Chapter 2, “Safety Precautions and Tools Requirements.” Safety Precautions page 2-1 Handling Boards and Assemblies page 6-2 Clock Board page 6-2 Connectors page G-13 For your protection, also observe the following safety precautions when setting up your equipment: • • • Follow all cautions, warnings, and instructions marked on the equipment.
6 6.1 Handling Boards and Assemblies ! ! Caution – The chassis AC power cord must remain connected to ensure a proper ground. Caution – The clock board and its modules have surface-mount components that can be broken by flexing the board. To minimize the amount of board flexing, observe the following precautions: • • • • • • Hold the board only by the edges near the middle of the board, where the board stiffener is located. Do not hold the board only at the ends.
6 Figure 6-1 depicts a block diagram of the subsystems and centerplane connector. led[2..0] LEDs Console Serial ports ConsoleBus Keyboard/ mouse cb_sys_reset Clock_Frequency ClockBus Clocks Reset button cb_man_reset Centerplane connector ResetBus Reset Reset button (xir) JTAGBus JTAG +5VDC +3.
6 6.2.1 ConsoleBus The ConsoleBus provides system boards access to global system control and status as well as to the keyboard, mouse, and serial ports. In addition, there is a NVRAM/TOD chip that maintains the date and time and 8 Kbytes worth of data when the power to the system is shut off. The state of physical hardware conditions is maintained in registers on the clock board.
6 6.2.4 Removing a Clock Board ! ! Caution – The clock board is not hot-pluggable. Do not remove the clock board until the system has been halted and powered-off. Caution – To avoid damaging internal circuits, do not disconnect or connect any cable while power is applied to the system. Note – If you are replacing the clock board, then the TOD NVRAM from the old board must be removed and placed on the new board. This is necessary to match the host ID with the Ethernet ID.
6 TOD NVRAM Figure 6-2 Standalone Clock Board 6.2.5 Installing a Clock Board The clock board slot is located at the top of the system, immediately below the peripheral power supply. See Figure 6-3. Note – If you are replacing the clock board, then the TOD NVRAM from the old board must be removed and placed on the new board. Note also that if a system is replaced, then the TOD NVRAM on the clock board must also be changed. 1.
6 2. Ensure that both extraction levers are in the outward position as you slide the board toward the backplane connectors. See Figure 6-2. The board will not seat fully unless the levers are in this starting position. ! Caution – DO NOT FORCE any board into a slot; this can cause damage to the board and system. The board should insert and seat smoothly. If it binds, remove the board and inspect the card cage slot for any obvious obstructions.
6 Peripheral PS Clock board Slot # 1 3 5 7 9 11 13 15 PS 1 PS 3 PS 5 PS 7 Enterprise 6000 System Peripheral PS Clock board PS 1 PS 3 Slot # 1 3 5 7 Enterprise 5000/4000 System Figure 6-3 6-8 Clock Board Slot Location (System Rear View) Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996
6 Power Supplies Safety Precautions page 6-2 Distribution page 6-3 Peripheral Power Supply page 6-3 Troubleshooting a Peripheral Power Supply page 6-4 Replacing a Peripheral Power Supply page 6-4 Power/Cooling Module (PCM) page 6-8 Troubleshooting a PCM page 6-11 Replacing a PCM page 6-11 This chapter describes the power supplies and environmental sensing and reporting in Ultra Enterprise systems.
6 Note – A functioning peripheral power supply provides electrical precharge that is required for the hot-plug feature. Use the prtdiag (1M) command to determine if electrical precharge is available. Table 6-1 lists the power supply voltages, their uses, and the power supplies that generate them. Table 6-1 Power Supply Summary Voltage Supply Use 2.0V PCM GTL centerplane termination 3.
6 6.2 Distribution In the 16-slot and 8-slot systems there is a single peripheral power supply and a slot for a PCM for each pair of board slots. There is a single alternating current (AC) power cord for the whole system. AC is then distributed to each of the PCMs within the chassis. The software monitors the status of the AC power source. Current-sharing between power supplies provides redundant power. 6.
6 6.3.1 Troubleshooting a Peripheral Power Supply A green LED is lit on the power supply when it is operational. When a peripheral power supply fails, a yellow LED is lit on the power supply. See Chapter 10, “Flow Diagrams for Troubleshooting,” for more information. 6.3.2 Replacing a Peripheral Power Supply ! ! Caution – Remove and replace the peripheral power supply in a running system (and not in the low power mode).
6 2. Pull the ends of the extraction levers outward to release the power supply from the centerplane. See Figure 6-3 and Figure 6-4.
6 Figure 6-4 Replacing the Peripheral Power Supply in the Enterprise 4000 System 3. Pull out the power supply. You will see a message similar to the following example on your system console: WARNING: Peripheral 5.0 Volt Power Failing WARNING: AC Power failure detected WARNING: Peripheral 12 Volt Power Failing WARNING: Auxiliary 5.0 Volt Power Failing WARNING: Keyswitch fan failure detected NOTICE: Peripheral Power Supply 0 Removed WARNING: AC Box fan failure detected 4.
6 5. Slide the power supply toward the centerplane. • Ensure that both extraction levers are in the outward position. • Ensure that the arrows in the quarter-turn access slots point to the unlocked position. The power supply will not seat fully unless the levers are in this starting position. See Figure 6-3 and Figure 6-4. ! Caution – DO NOT FORCE the power supply into a slot; this can cause damage to the power supply and system. The power supply should insert and seat smoothly.
6 8. Be sure the green LED is lit. If the green LED is not lit, the power supply may not be seated properly. Check to see if it is seated properly by repeating Step 4 to Step 8. If the green LED is still not lit, see Chapter 10, “Flow Diagrams for Troubleshooting,” for more information.
6 The PCM incorporates an AC inrush limit circuit and two precharge inputs (3.3V and 5V) that enable it to be hot-pluggable into a live centerplane. A current sharing scheme on the 2.0V, 3.3V, and 5V outputs enable the PCM to operate in a parallel redundant mode. A maximum of eight PCMs are used together in the redundant current sharing. The 5V output is parallel in a system with all other PCMs and the 5V output of a peripheral power supply. The 2.0V and 3.
6 Table 6-3 Minimum and Redundant Working Power Supplies Required to Power Active Boards Enterprise 5000/4000 Systems Enterprise 6000 System Number of Boards Minimum Working Power Supplies Redundant Working Power Supplies (Hot-pluggable) Minimum Working Power Supplies Redundant Working Power Supplies (Hot-pluggable) 1-2 1 2 1 2 3-4 2 3 2 3 5-6 3 4 3 4 4 + peripheral supply 4 5 5 6 7-8 3 + peripheral supply 1 9-10 11-12 6 7 13-14 7 8 15-16 72 8 1.
6 6.4.3 Troubleshooting a PCM A green LED is lit on the power supply when it is operational. When a PCM fails, a yellow LED is lit on the power supply. You will see a message similar to the following example on your system console when a PCM fails: WARNING: Core Power Supply 2 Failing WARNING: Redundant power lost See Chapter 10, “Flow Diagrams for Troubleshooting,” for more information. 6.4.4 Replacing a PCM ! ! Caution – Remove and replace the PCM in a running system.
6 Orientation for installation in the back of the system chassis. Figure 6-6 Orientation for installation in the front of the system chassis. PCM - Front and Rear Installation 1. Mechanically release the power supply from the system chassis by inserting a Phillips #1 screwdriver into each quarter-turn access slot and then turning to the unlocked position. See Figure 6-7.
6 Figure 6-7 Quarter-turn Access Slots 2. Pull the end of the extraction lever outward to release the power supply from the centerplane. See Figure 6-8 and Figure 6-9.
6 Figure 6-9 Replacing the PCM in the Enterprise 4000 System 3. Pull out the power supply. You will see a message similar to the following example on your system console: NOTICE: Core Power Supply 2 Removed 4. Carefully insert the replacement power supply in the proper slot. Be sure that the extraction lever is on the outside edge of the system. See Figure 6-6.
6 5. Slide the power supply toward the centerplane. • Ensure that the extraction lever is in the outward position. • Ensure that the arrows in the quarter-turn access slots point to the unlocked position. See Figure 6-8 and Figure 6-9. The power supply will not seat fully unless the lever is in this starting position. ! Caution – DO NOT FORCE the power supply into a slot; this can cause damage to the power supply and system. The power supply should insert and seat smoothly.
6 6-16 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996
8 Internal SCSI and Storage Devices Tape and CD-ROM Drives page 8-4 Multi-Tape Tray and SPARCstorage Library page 8-10 External Disk Drives page 8-10 The following SCSI removable media devices are supported: • • CD-ROM Drive Tape Drive The following storage devices are supported: • • • • • Multi-tape Tray SPARCstorage™ Library SPARCstorage Array SPARCstorage RSM Differential SCSI tray Figure 8-1 through Figure 8-3 show the location of devices in each Enterprise system.
8 CD-ROM Tape SPARCstorage library or Multi-Tape tray SPARCstorage library or Multi-Tape tray SPARCstorage array, SPARCstorage RSM, or differential SCSI trays SPARCstorage array, SPARCstorage RSM, or differential SCSI trays Front Rear Figure 8-1 8-2 Enterprise 6000 System Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996
8 Tape CD-ROM SPARCstorage library or Multi-Tape tray SPARCstorage array, SPARCstorage RSM, or differential SCSI trays Figure 8-2 Enterprise 5000 System Internal SCSI and Storage Devices 8-3
8 CD-ROM Tape Figure 8-3 Enterprise 4000 System Note – For cooling purposes, the tape drive in Enterprise 4000 configurations should be installed in the right bay, closest to the keyswitch and fan. 8.1 Tape and CD-ROM Drives 8.1.1 Use and Maintenance Refer to the documentation that came with your device for information on use and maintenance.
8 8.1.2 Removing/Replacing a Tape or CD-ROM Drive in Enterprise 6000/5000 Systems To remove and replace an existing device, perform steps 1 through 5. To install a tape device for the first time, proceed to step 6. ! Caution – To prevent breakage, do not grasp the panel by the bottom edge. 1. Remove the top panel. Grasp the panel on both sides at the top and pull out far enough to just disengage the ball studs. See Figure 8-4. 2. Remove the panel and set it aside.
8 Figure 8-5 CD-ROM/Tape Drive Removal and Replacement Note – If there are two devices in the enclosure, the data and power cables must be removed from both devices before pulling out the enclosure. 4. Once the cabling is removed, remove the device enclosure from the SCSI tray. 5. Remove the drive. a. To remove a CD-ROM drive, remove two screws from each side where the device is secured to the device enclosure and then proceed to Step 7. b.
8 6. To install a tape drive for the first time, you must first remove the filler mechanism: a. Remove the filler panel from the device enclosure by loosening and removing 4 screws. b. Use the same 4 screws to secure the device to the device enclosure, two screws on each side. 7. Set the replacement device SCSI ID address to 6 for a CD-ROM drive and to 5 for a tape drive. 8. To complete installation of a CD-ROM or tape drive, reverse Step 1 through Step 4. 8.1.
8 Figure 8-6 Front Panel Bezel 2. Loosen the bottom three captive screws securing the SCSI tray to the chassis tray. See Figure 8-7. 3. Insert a screwdriver in the notch at the top center of the SCSI tray to pull out the tray and separate it from the rear slip connectors.
8 Notch Figure 8-7 SCSI Tray Removal and Replacement 4. Remove the seven screws on top of the SCSI tray to lift off the tray cover to access CD-ROM and tape drives. 5. Remove a CD-ROM or a tape drive: a. Loosen the three captive screws securing the device to the tray. b. Remove the mounting plate of the device being replaced and attach it to the replacement device using the same screws. c. Set the replacement device SCSI address to 6 for a CD-ROM drive, 5 for a tape drive. d.
8 Note – The tape drive must be installed on the side nearest the keyswitch for cooling purposes. 6. To install a tape drive for the first time, you must first remove the filler mechanism: a. Remove the filler by loosening the three captive screws and then removing the unit. b. Separate the filler from what will become the device mounting plate by loosening and then removing the four screws; discard the remaining filler portion. c. Secure the mounting bracket to the new device. d. Set the SCSI address to 5.
Part 3— Troubleshooting Chapter 9, Troubleshooting Overview page 9-1 Chapter 10, Flow Diagrams for Troubleshooting page 10-1
Troubleshooting Overview 9 9.1 Using a Terminal If the system does not have a console, you can log in remotely through the network or attach a terminal directly to the system. To attach a terminal to the system: 1. Halt the system and turn off power. 2. Connect the terminal to serial port A on the clock board. The clock board is located at the back of system, above the card cage. Figure 9-1 shows the rear of an Enterprise 6000/5000 cabinet server.
9 5. Turn the keyswitch to the diagnostic position ( ). The system will turn on. The diagnostic position puts POST in interactive mode and enables extensive POST tests. TTY Serial Port A Figure 9-1 TTY Serial Port A 9.2 Hardware Indicators Use the LEDs on the system front panel or the clock board to determine if the system is operating normally. Use the LEDs on individual boards and power supplies to locate specific malfunctions.
9 9.2.1 System Front Panel LEDs LEDs in the system are controlled by OpenBoot™ PROM programming (OBP). Table 9-1 lists the LED codes for system operations. Table 9-1 Power System Status Codes Service Cycling Condition Off Off Off No power or the key switch is in the Off position. Off On Off Failure mode. System has electrical power. Off Off On Failure mode. System has electrical power. Off On On Failure mode. System has electrical power.
9 ! Caution – If the left green LED is lit, do not remove the board. Electrical shorting will result, damaging the board and the system. For the CPU/Memory and I/O boards: • • • • If the yellow LED (middle LED) is continuously lit (not flashing) the board requires service. If the left and right green LEDs are off, the board is ready for removal. If no LEDs are flashing, the system is hung. If no LEDs are lit, there is no electrical power to the board. Table 9-2 summarizes LED codes for these boards.
9 9.2.4 Disk Board LEDs The board status LED codes correspond to those shown in Table 9-2 for the CPU/Memory and I/O boards. The Disk board has two additional LEDs on the opposite side of the board to show the status of the two onboard disk drives. The LED for disk drive 1 is nearer to the side of the Disk board, and the LED for disk drive 0 is closer to the center of the board. 9.2.5 Power Supplies A system has one peripheral power supply and up to four or eight CPU/IO modular power supplies.
9 When the yellow LED is lit, a fan or a DC output has malfunctioned. Each modular power supply contains two fans and three DC supplies (+3.3 VDC, +5 VDC, and +2 VDC). The green LED indicates that the DC supplies are operating, but does not guarantee that the DC outputs are within specification. Table 9-3 Modular Power Supply LED Codes Green Yellow Condition Off Off No AC input or keyswitch is turned off. On Off Normal operation.
9 9.3 Basic Definitions for the Card Cage When locating a board slot in the 8-slot and 16-slot card cages, remember: Slot numbers Even-numbered slots are at the front of the card cage. Oddnumbered slots are at the back. In the front of the card cage, even-numbered slots begin with slot 0 at the top. At the rear of the card cage, odd-numbered slots begin with slot 1 at the top. Install the boards with component side down in the front slots and with component side up in the rear slots.
9 9.4.2 SunVTS The latest version of SunVTS™ (on-line validation test suite) has several modes of testing, including low-impact testing, which can run with minimum affect on customer applications. The SunVTS can also be used to stress-test Sun hardware, either in or out of the Solaris operating environment. By running multiple and multithreaded diagnostic hardware tests, the SunVTS software verifies the system configuration and functionality of most hardware controllers and devices.
9 9.4.4 POST and OpenBoot POST and OpenBoot work together in the system to test and manage system hardware. POST resides in the OpenBoot PROM on each CPU/Memory board, I/O board, and Disk board. When the system is turned on, or if a system reset is issued, POST detects and tests buses, power supplies, boards, CPUs, SIMMs, and many board functions. POST controls the status LEDs on the system front panel and all boards. POST displays diagnostic and error messages on a console terminal, if available.
9 If the system cannot communicate with a 10BASE-T network, the Ethernet link test setting for the port may be incompatible with the setting at the network hub. See Section 9.5.1, “Failure of Network Communications,” for further details. 9.4.4.3 probe-scsi Command The probe-scsi command locates and tests SCSI devices attached to the system. probe-scsi is run from the OpenBoot prompt. When it is not practical to halt the system, you can use SunVTS as an alternate method of testing the SCSI interfaces. 9.4.
9 9.5 Specific Problems and Solutions 9.5.1 Failure of Network Communications Description of the Problem The system cannot communicate with a network if the system and the network hub are not set in the same way for the Ethernet Link Integrity Test. This problem particularly applies to 10BASE-T network hubs, where the Ethernet Link Integrity Test is optional. This is not a problem for 100BASE-T networks, where the test is enabled by default.
9 a. Type: ok show-devs b. In the show-devs listing, find the node names. Node names take the general form /sbus@3,0/SUNW,hme@3,8c00000. Solution 1 Use this method while the operating system is running: 1. Become superuser. 2. Type: # eeprom nvramrc=”probe-all install-console banner apply disable-link-pulse device-name “ (Repeat for any additional device names.) # eeprom “use-nvramrc?”=true 3. Reboot the system (when convenient) to make the changes effective.
9 9.5.2 Resetting and Power Cycling the System from a Remote Console It is possible to reset the system or cycle power from the remote console under these conditions: • • The console must be connected to port A on the clock board. • • Security features permit the use of the remote console. The key switch must be in either the On or Diagnostic setting. If the key switch is in the Secure or Off position, the remote key sequences and button resets are ignored.
9 9-14 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996
Flow Diagrams for Troubleshooting 10 This chapter discusses solutions for these subjects: No AC or DC Power page 10-2 System Cannot Boot page 10-3 Defective CPU/Memory Board page 10-4 Defective I/O Interface Board page 10-5 Defective Disk Board page 10-6 Defective Disk Drive page 10-7 Defective Power Supplies page 10-8 Defective Clock Board page 10-9 10-1
10 10.1 No AC or DC Power Begin INDICATION TEST/PROCEDURE REFERENCE Check incoming AC power. See Section 12.3, “Restarting the System.” See Figure 12-2 (cabinet). No AC, fans aren’t turning, no LEDs Check AC circuit breaker on the AC sequencer. Check keyswitch setting. Check position of the Local/Remote switch (cabinet server only). See Figure 12-1 (cabinet) or Figure 12-3 (standalone). See Figure 12-2 (cabinet) or Figure 12-4 (standalone).
10 10.2 System Cannot Boot Begin INDICATION TEST/PROCEDURE REFERENCE Check LEDs on front panel. See Table 9-1. Check LEDs on clock board. See Table 9-1. Are CPU/Memory board LEDs cycling? See Table 9-2, Table 9-1.
10 10.3 Defective CPU/Memory Board CPU/Memory boards are hot-pluggable. Begin INDICATION TEST/PROCEDURE REFERENCE System error message or LED code identifies a specific board Locate indicated board. Check LEDs on board to verify ASR has deactivated the board. Replace the board or device. Board is not active until system is booted. LED code must be Off-On-Off. See Table 9-2. See Section 3.3, “Hot-Plug Feature.
10 10.4 Defective I/O Interface Board Interface boards are hot-pluggable in many instances. Begin INDICATION TEST/PROCEDURE REFERENCE System error message or LED code identifies a specific board or I/O problem Board not identified or intermittent problem Locate indicated board. Check LEDs on board to verify ASR has deactivated the board. Replace the board or device. Board is not active until system is booted.
10 10.5 Defective Disk Board The disk board is hot-pluggable. Begin INDICATION TEST/PROCEDURE REFERENCE System error message or LED code identifies a specific board Locate indicated board. Check LEDs on board to verify ASR has deactivated the board. Set the SCSI IDs of the replacement drives. Replace the board or device. Board is not active until system is booted. LED code must be Off-On-Off. See Table 9-2. See Appendix C, “SCSI Devices.” See Section 3.3, “Hot-Plug Feature.
10 10.6 Defective Disk Drive Begin INDICATION TEST/PROCEDURE REFERENCE System error message or device code identifies a specific fault Device not identified or intermittent problem Check /var/adm/messages Halt access to device and power down the device or tray. Set ID code (if used) on replacement device before installing. If replaced unit is SPARCstorage Array disk tray or the tray controller board, reset world-wide name (WWN). Run SunVTS. For SCSI device, use OpenBoot probe-scsi-all.
10 10.7 Defective Power Supplies The peripheral power supply and power/cooling modules are hot-pluggable. Begin ! Caution – Boards in slots adjacent to a modular power supply may overheat if the supply is removed and not replaced. The modular power supply provides cooling air to two board slots. ! Caution – Do not hot-plug boards or modules if the peripheral power supply is defective. The hot-plug feature requires a working peripheral power supply for precharge current.
10 10.8 Defective Clock Board There is one clock board in the system. ! Begin Caution – The clock board is not hot-pluggable. You must halt the operating system and turn off AC power before replacing the clock board. INDICATION TEST/PROCEDURE REFERENCE Examine LED displays. Table 9-1 System will not boot. Clock board yellow “service” LED does not light during POST or remains lighted after POST. Check clock board. System and board LEDs do not flash, or fail POST repeatedly with random LED patterns.
10 10-10 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996
Part 4— Service Information Chapter 11, Safety and Tools page 11-1 Chapter 12, Powering Off and On page 12-1 Chapter 13, Preparing for Service page 13-1
Safety and Tools 11 11.1 Safety Precautions For your protection, observe the following safety precautions when setting up your equipment: • • • • • Follow all cautions, warnings, and instructions marked on the equipment. Ensure that the voltage and frequency rating of the power outlet you use matches the electrical rating label on the equipment and video monitor. Use properly grounded power outlets only.
11 Table 11-1 Safety Precautions (Continued) Item Problem Precaution AC power cord Electric shock Unplug the AC cord from the AC wall socket before working inside the system chassis. Wrist strap or Foot strap ESD Wear a conductive wrist strap or foot strap when handling printed circuit boards. ESD mat ESD An approved ESD mat provides protection from static damage when used with a wrist strap or foot strap. The mat also cushions and protects small parts that are attached to printed circuit boards.
11 AC A terminal to which alternating current or voltage may be applied. ON The principal and stand-by switches are in the ON position; the system is powered on. OFF The principal switch is in the OFF position. STAND-BY The system is in standby mode and the operating system is halted. The circuit breaker can be turned off. DIAGNOSTICS System is powered on. If system is rebooted, POST will display extended diagnostic messages. CYCLING System or board is operating normally.
11 ! PROTECTIVE EARTH Earth ground. CHASSIS Frame or chassis ground. FUSE REPLACEMENT MARKING For continued protection against risk of fire and electric shock, replace ONLY with fuse of the same type and rating. 11.3 System Precautions Ensure that the voltage and frequency of the power outlet to be used matches the electrical rating labels on the cabinet. Wear antistatic wrist straps when handling any magnetic storage devices or system boards. Only use properly grounded power outlets.
11 ! Caution – Improper handling by unqualified personnel can cause serious damage to this equipment. Unqualified personnel who tamper with this equipment may be held liable for any resulting damage to the equipment. Persons who remove any of the outer panels to access this equipment must observe all safety precautions and ensure compliance with skill level requirements, certification, and all applicable local and national laws.
11 11-6 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996
Powering Off and On 12 This chapter contains information necessary to prepare the system for service. Included are system power off and on, and external cable removal procedures. Powering Off the System page 12-1 Removing the External Cables page 12-5 Restarting the System page 12-7 Reading Boot Messages page 12-10 12.1 Powering Off the System Before turning off system power, halt the operating system as shown below.
12 3. Halt the system using the appropriate commands. Refer to the Solaris Handbook for SMCC Peripherals that corresponds to your operating system. 4. Wait for the system-halted message and the boot monitor prompt. 5. Turn off the system power in this order: a. External drives and expansion cabinets (if any) b. System cabinet c. Terminal 6. Turn the front panel key switch to the Standby position. See Figure 12-1. 7. Turn the AC power sequencer power switch to Off.
12 AC power sequencer Figure 12-2 AC Power Switch (Cabinet Server) 12.1.2 Enterprise 4000 System 1. Notify users that the system is going down. 2. Back up the system files and data to tape, if necessary. 3. Halt the system using the appropriate commands. Refer to the Solaris Handbook for SMCC Peripherals that corresponds to your operating system.
12 4. Wait for the system-halted message and the boot monitor prompt. 5. Turn the key switch on the front panel of the server to the Standby position (fully counterclockwise). See Figure 12-3. 6. Turn the AC power switch on the system rear off. See Figure 12-4.
12 AC connector AC power switch Figure 12-4 AC Power Switch and Power Receptacle (Standalone Server) 12.2 Removing the External Cables 1. Position the server for easy access to the rear. 2. Enterprise 6000/5000 systems only: remove the rear screen panel and the kick panel by loosening the screws. Both the rear screen panel and kick panel are attached with two screws. See Figure 12-5.
12 Phillips screws Screws Figure 12-5 Rear Screen and Kick Panel 3. Disconnect each cable from the I/O boards carefully. Squeeze the locking tabs on the sides of the connector body, or loosen any retaining screws (if provided), and pull the connectors out. 4. Mark each cable for identification as you remove it. 5. Remove any cable restraints. 6. Clear the cables away from the server.
12 12.3 Restarting the System Note – As the system starts up, watch for error messages from the POST diagnostic program. If a terminal is not already part of the system, install a TTY terminal before continuing the startup. See Section 9.1, “Using a Terminal,” on page 9-1 for terminal settings. 1. The system key switch must be turned to See Figure 12-1 or Figure 12-3. ! (the standby position).
12 Local/remote switch AC power sequencer Figure 12-6 Local/Remote Switch ! Warning – Never move the server or the expansion cabinets when system power is on. Excessive movement can cause catastrophic disk drive failure. Always power the system OFF before moving cabinets. 6. Watch the terminal screen for any POST error messages. At the conclusion of testing, POST automatically configures the system, omitting any devices that have failed diagnostics.
12 Note – POST does not test drives or internal parts of SBus cards. To test these devices, run OBP diagnostics manually after the system has booted. Refer to the OpenBoot Command Reference manual for instructions. 7. To start POST again, or if the system hangs, press the CPU reset switch on the clock board. See Figure 12-7. System reset switch CPU reset switch Figure 12-7 CPU Reset Switch on Clock Board 8.
12 12.4 Reading Boot Messages ♦ Use the boot software messages to verify the presence of options in the system. After POST completes the system self-test, a message similar to the following will appear on your screen. The message lists hardware detected in the system. Note – The following screen display is only an example. The actual message displayed on the screen will vary with the software running on the system. 16-slot Ultra Enterprise 6000, Keyboard Present OpenBoot -.
12 DC power (green) Fault (yellow) System running (green) Figure 12-9 Front Panel Status LEDs (Standalone Server) Table 12-1 summarizes the front panel LED status conditions during and after POST. Table 12-1 LED Status Indicators Location LED Condition Front panel Left/Top LED (green) On — DC power supply is receiving AC current. Off — There is no DC power. Middle LED (yellow) On flashing— (first 60 seconds) Self tests are running. Off — (after self tests end) No hardware failures.
12 12-12 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996
Preparing for Service 12 This chapter contains information about preparing the system for service after the system has been powered off. Servicing Hot-Pluggable Components page 12-1 Powering Off the System page 12-1 Internal Access - Enterprise 6000/5000 Systems page 12-2 Internal Access - Enterprise 4000 System page 12-12 Powering On the System page 12-7 12.1 Servicing Hot-Pluggable Components Hot-pluggable components can be removed and replaced without powering off the system.
12 12.3 Internal Access - Enterprise 6000/5000 Systems The Enterprise 6000/5000 system cabinet panels, shown in Figure 12-1 through Figure 12-7, consist of the following: • • • • • • • • CD/Tape device door Top bezel Front panels - hinged door consisting of three vented panels Rear screen panel Two side panels Fan tray screen cover Kick panel Stabilizer bar 12.3.
12 12.3.2 CD-ROM/Tape Device Door The small door to the left of the top panel can contain a CD-ROM drive and/or a tape drive. To open the door: ♦ Push on the top right corner of the door. The clasp will release and the door will spring open. To close the door: ♦ Press gently to engage the clasp. 12.3.3 Top Front Bezel The top front bezel is retained by chassis-mounted ball studs that mate with catches on the panel backside. ! Caution – To prevent breakage, do not grasp the bezel by the bottom edge.
12 Figure 12-1 Removing the Front Bezel To replace the bezel: ♦ Place the bezel against the chassis with ball studs aligned with the catches on the bezel, and tap or press both sides of the bezel into place. 12.3.4 Front Panels Hinged Door To open the hinged door: 1. Grasp the door handle (purple extruded strip on vent edge) on the right side of the first panel, and firmly pull toward you. See Figure 12-2.
12 Figure 12-2 Opening the Three-panel Hinged Door To remove the hinged door: 1. Remove the top bezel. See Section 12.3.3, “Top Front Bezel.” The top bezel must be removed to provide clearance. 2. Open the three-panel hinged door wide, past the bracket, and lift it free of the bracket. Set the door aside.
12 12.3.5 Rear Screen Panel To remove the rear screen panel: 1. Remove the two #10 Phillips screws securing the panel to the frame. See Figure 12-3. 2. Tilt the panel top out and lift it free of the chassis. Set the panel aside. There is a flange on the bottom of the rear screen. #10 Phillips screws Kick panel Figure 12-3 Removing the Rear Screen Panel Note – If your cabinet has a hinged rear door, remove the pins from the hinges and lift the door free of the chassis.
12 12.3.6 Side Panels To remove the left and right side panels: 1. Loosen two slot-head captive screws near the panel base. 2. Tilt the panel bottom out. 3. Lift the panel up until free of the tabs at the top of the chassis. Set the panel aside. Panel notches Chassis tabs Side panel Captive screws Figure 12-4 Removing the Side Panels To replace the side panels: 1. Place the panel against the cabinet so the notches on the panel inside align with tabs at the chassis top. 2.
12 12.3.7 Fan Tray To remove the screen protecting the fan tray cables: 1. Loosen the top screw on the left and the three screws on the right. It is not necessary to remove these four screws since the screen has slotted screw holes. 2. Remove the two bottom screws on the left. Removing these screws will ensure adequate clearance. See Figure 12-5. 3. Lift the screen up until the slotted screw holes clear the screw heads. Lift out the screen and set it aside.
12 Fan tray Fan tray screen Figure 12-5 Removing the Fan Tray Screen and Fan Tray Preparing for Service 12-9
12 12.3.8 Kick Panel To remove the kick panel: 1. Loosen the two screws. See Figure 12-6. Kick panel Figure 12-6 Removing the Kick Panel To replace the kick panel: 1. Arrange cables (if applicable) neatly behind the kick panel, then fasten the two screws to secure the panel in place.
12 12.3.9 Stabilizer Bar ! Warning – Always extend the stabilizer bar before pulling the disk drive trays out for servicing. The cabinet has six levelling pads. Four pads on the cabinet frame are lowered to touch the floor and prevent the cabinet from rocking. Two levelling pads are part of the stabilizer bar and should not touch the floor. 1. Extend the stabilizer bar fully from the bottom of the cabinet. See Figure 12-7. 2.
12 12.4 Internal Access - Enterprise 4000 System The Enterprise 4000 system has a top bezel that must be removed to access the SCSI tray and the keyswitch tray. 12.4.1 Top Bezel To remove the top bezel: 1. Grasp the bottom corners of both sides of the top bezel and pull it toward you. Apply inward pressure to release the snap locks on each side. 2. Tilt the top bezel upward to a 45o angle and remove the bezel. Set the bezel aside. See Figure 12-8.
12 12.4.2 SCSI Tray To remove the SCSI tray: 1. Remove the top bezel. 2. Loosen the three captive screws that hold the tray in place. Insert a screwdriver in the notch at the top center of the SCSI tray to pull out the SCSI tray. See Figure 12-9. 3. Remove the seven screws on top of the SCSI tray to lift off the tray cover to access CD and tape drives. See Figure 12-9. Notch used to pull out tray Figure 12-9 Removing the SCSI Tray To replace the SCSI tray, reverse these procedures. 12.
12 12-14 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996
Part 5— Appendixes Appendix A, Specifications page A-1 Appendix B, Functional Description page B-1 Appendix C, SCSI Devices page C-1 Appendix D, General Rules for System Configuration page D-1 Appendix E, Chassis Field Replaceable Units (FRUs) page E-1 Appendix F, Illustrated Parts Breakdown (IPB) page F-1 Appendix G, Connectors page G-1
A Specifications A.1 Physical Specifications Table A-1 Cabinet Server Physical Specifications U.S. Metric Height 56 in 143 cm Width 30 in 77 cm Depth 39 in 99 cm Weight 800 lb, approx 360 kg, approx Power cord 15 ft 4.6 m Table A-2 Cabinet Server Clearance and Service Access U.S.
A Table A-3 Cabinet Server Shipping Specifications U.S. Metric Height 62.0 in 157 cm Width 39 in 99 cm Depth 44.5 in 113 cm Weight 875 lb, approx 400 kg, approx Table A-4 Standalone Server Physical Specifications U.S. Metric Height 13.5 in 34 cm Width 19.7 in 50 cm Depth 22 56 cm Weight 150 lb, approx 68 kg, approx Power cord 6 ft 1.8 m in Table A-5 Standalone Server Clearance and Service Access U.S.
A Table A-6 Standalone Server Shipping Specifications U.S. Metric Height 19.0 in 48 cm Width 23.8 in 60 cm Depth 26.8 in 68 cm Weight 160 lb, approx 72 kg, approx A.
A Table A-8 Standalone Server Electrical Specifications (Continued) Parameter Value BTU rating 4680 BTU Power factor 0.92 - 0.96 Plug type U.S. NEMA 5-15P International 10A, single phase IEC 320, connected for 220-240 Vac A.
Functional Description B B.1 System Overview The 16-slot and 8-slot Enterprise 6000 and 5000 cabinet servers, and the 8-slot Enterprise 4000 standalone server, all use variations of the same general card cage design. All systems feature shared-memory multiprocessors and use the same boards, power/cooling modules (PCMs), and operating software. B.1.1 Board Types All systems use the same board types, with the exception of load boards and filler panels. 1.
B Enterprise card cages feature a high-speed (2.6 Gbyte per second) centerplane bus. Boards at the front of the centerplane must be installed component side down, while boards at the back must be installed component side up. The boards are oriented this way to allow for minimum signal trace lengths and optimum system performance. Figure B-1 illustrates the logical organization of Enterprise systems.
B There are few differences between board slots and each slot can accept any board type. However, slot 1 connects directly to the internal SCSI tray through the centerplane and related cables. The internal tape and/or CD-ROM or other optional internal SCSI drives cannot be used unless an I/O board is present in slot 1. Although the remaining slots are equivalent, I/O boards should be located on the back side of the centerplane for easy access to interface cables at the rear of the cabinet. B.
B The front of the cabinet contains the CD-ROM/tape tray, the keyswitch, the even-numbered board slots, and the even-numbered power/cooling module (PCM) slots. The rear of the cabinet contains the AC power switch, the peripheral power supply, the clock board, the odd-numbered board slots, and the odd-numbered PCM slots. For slot numbers in the 16-slot card cage, see Figure 3-6. Air circulation is provided by the power/cooling modules. The PCMs (PCM 0 through PCM 7) have two fans each.
B Slot # 0 2 4 6 Slot # 1 3 5 7 Front View Figure B-3 Rear View Enterprise 5000 Server B.2.3 Enterprise 4000 Standalone Server The Enterprise 4000 server uses the 8-slot card cage that is used for the Enterprise 5000, but the card cage is in a standalone cabinet. See Figure B-4. Also note that several areas of the card cage that are covered by filler panels in the cabinet version are used in the standalone version. These areas include the SCSI CD-ROM/tape tray, keyswitch, and AC switch.
B All empty slots must be blocked by filler panels for proper airflow, cooling, and EMI protection. Front view Rear view PCM 0 Slot 0 PCM 1 Slot 3 Slot 2 PCM 2 Slot 4 PCM 3 Slot 5 Slot 7 Slot 6 Figure B-4 Slot 1 Enterprise 4000 Standalone Server B.3 Software The Enterprise software includes two diagnostic packages, Solstice SyMON and SunVTS. Refer to the online manuals for operating instructions. B.
B B.5 CPU/Memory Board The CPU/Memory board supports up to 2 CPU modules and 16 SIMMs. The CPU/Memory board is shown in Figure B-5. Board lock (x2) Extractor lever (x2) CPU 0 slot LEDs CPU 1slot Figure B-5 CPU/Memory Board The CPU/Memory board should be installed from the smallest even-numbered slot (0) to the largest even-numbered slot (14). The even-numbered slots are located at the front of the cabinet. When located in these slots, the component side of the board is down.
B B.5.1 CPU Modules Each CPU/Memory board has two sets of CPU connectors, marked “PROC 0” and “PROC 1”. B.5.2 System Master Board A system master board is temporarily selected for some POST tests, primarily to test I/O boards. The system master is normally the lowest-numbered slot containing a board with a functional CPU. There is no system master during normal system operation. B.5.3 SIMMs B.5.3.1 Slot Locations The CPU/Memory board has 16 slots for SIMMs. SIMMs must be installed in full banks of 8.
B Key: B0 = bank 0, B1 = bank 1 B0 - J3100 B1 - J3101 B0 - J3200 B1 - J3201 B0 - J3300 B1 - J3301 CPU 1slot B0 - J3400 B1 - J3401 B0 - J3500 B1 - J3501 B0 - J3600 B1 - J3601 B0 - J3700 CPU 0 slot B1 - J3701 B0 - J3800 B1 - J3801 Figure B-6 SIMM Slot Locations B.5.3.2 SIMM Selection SIMMs are available in 8, 32, or 128 Mbyte capacities. All are 168-pin SIMMs. Do not mix different capacities in a bank. ! Caution – The Enterprise systems SIMMs operate at 3.
B B.6 I/O Boards There are several types of I/O boards. The SBus I/O board includes two ASICs. Each ASIC provides two SBuses. Three SBus slots are available on this board for plug-in boards. The remaining SBus slots are used for onboard devices such as 10/100 Mbit/second twistedpair Ethernet, Fast/Wide SCSI, and Fiber Channel interfaces. See Figure B-7.
B SBus slot 2 UPA slot Fiber interface 1 SBus slot 0 Fiber interface 0 Fast wide SCSI Twisted-pair Ethernet MII external transceiver Figure B-8 Graphics I/O Board Note – Slot 1 requires an SBus I/O board or Graphics I/O board because slot 1 connects with the internal SCSI tray. If slot 1 does not contain an I/O board, the drives in the SCSI tray will not function. For easy access to I/O cables, I/O boards should be installed in the rear of the cabinet, with CPU/Memory boards in the front of the cabinet.
B Note – All empty card cage slots must contain a load board (Enterprise 6000 server) or filler panel (Enterprise 5000 or 4000 servers). B.7 Network Interfaces Each SBus I/O board and Graphics I/O board has onboard connectors for 10BASE-T or 100BASE-T Ethernet. The two sockets (RJ-45 and 40-pin MII) connect to the same interface circuit, so that only one socket is active at any time. Additional network interfaces can be added in the form of SBus cards.
B With automatic system reconfiguration (ASR), a PCM can be taken offline and replaced without halting the system. There are two restrictions: 1. The remaining power/cooling modules must provide sufficient electrical power. As a general rule, the number of boards must be less than half the number of PCMs. 2. The PCM should be replaced quickly so that any adjacent boards will not overheat from lack of fan cooling. B.9.2 Peripheral Power Supply A system has one peripheral power supply.
B B.10 Clock Board The clock board is located at the rear of the system, directly below the peripheral power supply. When replacing the clock board, orient the board with the component side up. See Figure B-10. The clock board provides 16 pairs of system clocks, 32 pairs of processor clocks. All processors run at the same clock speed. The system clock and the processor clocks are derived from a single clock source.
B B.11 Disk Trays Enterprise systems support Fibre Channel and/or SCSI disk trays. • • • The 16-slot Enterprise 6000 cabinet server has a capacity of three internal trays. The 8-slot Enterprise 5000 cabinet server has a capacity of four internal trays. The 8-slot Enterprise 4000 standalone server does not have a capacity for internal trays. B.12 CD-ROM/Tape Tray All Enterprise servers include a tray for one CD-ROM drive and one tape drive.
B B-16 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996
SCSI Devices B B.1 SCSI Tray Target IDs The default SCSI ID numbers for devices in the SCSI tray are: Table B-1 SCSI Tray Default SCSI ID Numbers Device ID CD-ROM 6 Tape drive 5 B.2 Disk Board Target IDs Note – Default disk drive ID numbers are chosen so that IDs 4, 5, 6, and 7 are unlikely to be assigned to disk drives. These IDs are in slots 0 and 1, which are normally taken by a CPU/Memory board (slot 0) and an I/O board (slot 1).
B Table B-2 Disk Board Default SCSI Disk Drive ID Numbers Board Slot Disk 0,1 Board Slot Disk 0,1 0 4,5 1 6,7 2 or 14* 0,1 3 or 15* 10,11 4 2,3 5 12,13 6 8,9 7 14,15 *Enterprise 6000 systems: Disk boards can only be installed in slots 14 and 15. B.3 SCSI Cable Length The maximum combined length for a string of SCSI cables is six meters for non-differential cables. For differential SCSI cables, the maximum is 25 meters.
Rules for System Configuration C Some of the following rules are suggestions for optimizing your system. Other rules are strictly required and are marked with the notation: (Requirement) or (Maximum). C.1 Card Cage As a general rule, all board slots in the card cage are interchangeable. However, the requirements and limitations in the following sections apply when you install boards. C.1.1 CPU/Memory Boards 1. Install CPU/Memory boards at the front of the system, starting with the top slot (slot 0).
C 2. Install I/O boards at the rear of the system to facilitate I/O cable attachments. 3. If you require additional slots, you may use those at the front of the card cage, preferably below the CPU/Memory boards. 4. Up to four graphics (UPA) cards are supported in a system. (Maximum) 5. The I/O board in slot 1 of any Enterprise server must be terminated because it connects to the SCSI tray. (Requirement) 6.
C 3. Under some circumstances, you may remove a power/cooling module from an active system for a short time. However, if the boards in the adjacent slots create large quantities of heat, it is safer to halt and power off the system first. C.1.5 Filler Panels and Load Boards 1. All empty board slots must be filled with filler panels or load boards. For Enterprise 6000 systems, use load boards.
C 4. The order of filling CPU slots is not critical. However, to optimize heat dissipation in the system: • Fill all “PROC 0” locations on all CPU/Memory boards before filling any “PROC 1” locations. To receive the maximum quantity of diagnostic information, fill “PROC 0” on board 0. • After all “PROC 0” locations are filled, you can begin filling the “PROC 1” locations, again starting from the lowest slot number to the highest.
C C.6 Disk Drive Trays 1. The disk drive tray containing the boot disk should be connected to the I/O board in card cage slot 1. 2. Additional drive trays may be attached to I/O boards in any other card cage slot. 3. In the Enterprise 6000 and 5000 systems, optional disk trays may be mounted under the card cage. The maximum number of trays varies with the server type and the physical size of the trays. C.7 CD-ROM/Tape Drive Tray 1.
C 2. Additional Ethernet connections may be made to I/O boards in any other card cage slot. C.8.3 Video Interface 1. A system that is operated with a monitor may use a graphics adapter mounted on either a Graphics I/O board or an SBus I/O board. The Sun Creator and Creator 3D Graphics I/O boards are available. 2. Up to four Graphics I/O boards are supported in a system.
Non-Chassis Field Replaceable Units (FRUs) E Refer to the following pages to remove and replace system subassemblies: Table E-1 List of Field Replaceable Units FRU List Items Part Number Page Number Assembly, cable, CD tray data, cabinet 530-2224 page E-7 Assembly, cable, CD tray power, cabinet 530-2223 page E-7 Assembly, system cabinet AC input, domestic 530-2265 page E-4 Assembly, system cabinet AC input, international 530-2266 page E-4 Centerplane, Enterprise 6000/5000 501-2699/501-2978
E E.1 Enterprise 6000/5000 Systems E.1.1 System Cabinet Fan Tray Assembly You must remove the fan tray screen to reach the assembly. To remove the fan tray screen: 1. Locate the system cabinet fan tray assembly at the right rear of the cabinet. 2. Loosen the top screw on the left and the three screws on the right of the fan tray screen. It is not necessary to remove these four screws since the screen has slotted screw holes. 3. Remove the two bottom screws on the left of the fan tray screen.
E Captive screws Figure E-1 Replacing the Fan Tray Assembly in the Enterprise 6000/5000 Systems 3. Tilt the fan tray assembly back slightly so that it clears the top of the cabinet. 4. Remove the fan tray assembly. To replace the fan tray assembly: 1. Tilt the fan tray assembly inward and lower it behind the upper sequencer bracket. 2. Push the fan tray into the cabinet until the fan tray cannot be inserted any further.
E 3. Tighten the two captive screws at the top and bottom of the fan tray. See Figure E-1. 4. Replace the power cable and fan fail cable. To replace the fan tray screen: 1. Replace the screen so that the slotted screw holes clear the screw heads. 2. Tighten the top screw on the left and the three screws on the right. 3. Replace the two bottom screws on the left. E.1.2 Domestic and International System Cabinet AC Input Cable Assembly To remove the AC input cable assembly: 1.
E Figure E-2 Opening the Power Connector Cover To replace the AC input cable assembly: 1. Pull back the power connector cover to expose the power inlet. 2. Connect the AC power cord into the power inlet. See Figure E-2. 3. Pull the latch over the AC power cord. 4. Connect the AC power cord to the power outlet. 5. Power on the Enterprise system. See the power on instructions in Chapter 12, “Powering Off and On.
E E.1.3 Universal System Cabinet Power Sequencer To remove the power sequencer: 1. Completely power off the Enterprise system. See the power off instructions in Chapter 12, “Powering Off and On.” 2. Remove the power cord assembly from the back of the power sequencer. See Section E.1.2, “Domestic and International System Cabinet AC Input Cable Assembly,” for information on removing the power cord. 3. Remove the side panel closest to the power sequencer.
E 6. Remove the two screws at the bottom of the power sequencer. 7. Tilt the power sequencer slightly so that it clears the top and lift it up and out of the cabinet. You may use the power inlet to obtain a grip on the power sequencer. To replace the power sequencer: 1. Tilt the power sequencer inward and seat the bottom in the cabinet opening. There are two retainers at the bottom of the power sequencer which rest on the sheet metal at the bottom of the cabinet opening. 2.
E 2. Grasp the front bezel on both sides at the top and pull out far enough to disengage the ball studs. ! Caution – To prevent breakage, do not grasp the bezel by the bottom edge. See Figure E-4. Figure E-4 Removing the Front Bezel 3. Remove the bezel and set it aside. 4. Open the hinged door on the front panel by grasping the handle (purple extruded strip on the vent edge) on the right side of the second panel, and pulling it firmly toward you. The door is released and swings open if pulled firmly.
E 7. Disconnect the CD tray power or data cable assembly from the back of the SCSI tray. See Figure E-5. Figure E-5 Removing the Cable Assemblies From the Back of the SCSI Tray 8. Pull the cable assembly through the opening in the cabinet to the front of the card cage. The cable assembly runs through the front of the fan tray shelf and the system cabinet pillar to the SCSI adapter assembly.
E 9. Disconnect the cable assembly from the front of the SCSI adapter assembly and remove the cable assembly. See Figure E-6. Figure E-6 Removing the Cable Assemblies From the Front of the SCSI Adapter Tray To replace the cable assembly: 1. Connect the CD tray power or data cable assembly into the back of the SCSI tray. See Figure E-5. 2. Pull the cable assembly through the opening in the cabinet to the front of the card cage.
E 4. Replace the fan tray shelf cover. Replace the 10 screws and attach the cover to the cabinet. 5. Replace the side panel. See Chapter 13, “Preparing for Service,” for information on replacing the side panel. 6. Close the hinged door on the front panel by grasping the door handle on the right side of the second panel and securing the door to the cabinet. 7. Place the front bezel against the cabinet with the ball studs aligned with the catches on the bezel. Tap or press both sides of the bezel into place.
E Figure E-7 E-12 Removing the Two Screws That Attach the SCSI Tray to the Flange Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996
E 6. Remove the two screws that attach the SCSI tray to the cabinet pillar. See Figure E-8.
E 7. Gently pull and remove the SCSI tray from the cabinet. Set the SCSI tray to the side. See Figure E-9. Figure E-9 Removing the SCSI Tray in the Enterprise 6000/5000 Systems 8. Disconnect the cable from the back of the key switch assembly.
E 9. Remove the screw on the left side that attaches the key switch assembly to the cabinet pillar. See Figure E-10.
E 10. Remove the two screws on the right side that attach the key switch assembly to the cabinet pillar. You can access the two screws through the space previously occupied by the SCSI tray. See Figure E-11.
E 11. Gently remove the key switch assembly from the cabinet. Pull out the right side first and gently rock the assembly until the left flange clears the cabinet. See Figure E-12. Figure E-12 Replacing the Key Switch Assembly in the Enterprise 6000/5000 Systems To replace the key switch assembly: 1. Insert the key switch assembly into the cabinet until it is seated properly. The key switch assembly is seated properly when the screw holes align with the cabinet pillar. See Figure E-12. 2.
E 3. Replace the screw on the left side that attaches the key switch assembly to the cabinet pillar. See Figure E-10. 4. Connect the key switch cable assembly into the back of the key switch assembly. 5. Replace the SCSI tray into the cabinet using the support system cabinet CD shelf as a guide. When seated properly, the SCSI tray is flush with the key switch assembly in the cabinet. See Figure E-9. 6. Replace the two screws that attach the SCSI tray to the cabinet pillar. See Figure E-8. 7.
E 3. Loosen the three captive screws on the bottom that secure the SCSI adapter assembly to the cabinet. See Figure E-13. Figure E-13 Removing the SCSI Tape Adapter PCS Assembly in the Enterprise 6000/5000 Systems 4. Pull and slowly remove the SCSI adapter assembly from the cabinet. To replace the SCSI adapter assembly: 1. Carefully insert the SCSI adapter assembly into the front of the Enterprise system.
E ! Caution – DO NOT FORCE the SCSI adapter assembly into the slot; this can cause damage to the assembly and system. The SCSI adapter assembly should insert and seat smoothly. If it binds, remove it, and inspect the slot for any obvious obstructions. Do not damage the springfingers at the bottom of the assembly. 2. Tighten the three captive screws on the bottom that secure the SCSI adapter assembly to the cabinet. See Figure E-13. 3.
E ! Caution – DO NOT FORCE the key switch adapter assembly into the slot; this can cause damage to the assembly and system. The key switch adapter assembly should insert and seat smoothly. If it binds, remove it, and inspect the slot for any obvious obstructions. Do not damage the springfingers at the bottom of the assembly. 2. Tighten the two captive screws on the bottom that secure the key switch adapter assembly to the cabinet. 3.
E Captive screws Figure E-14 Removing the 200/240V Fan Tray Assembly To replace the fan tray assembly: 1. Carefully insert the fan tray assembly into the cabinet. Viewed from the rear of the system, the fan tray is on the left side of the cabinet. See Figure E-14.
E ! Caution – DO NOT FORCE the fan tray assembly into the slot; this can cause damage to the fan tray assembly and system. The fan tray assembly should insert and seat smoothly. If it binds, remove it, and inspect the slot for any obvious obstructions. Do not damage the springfingers at the bottom of the fan tray assembly. 2. Tighten the two captive screws to secure the fan tray in place. 3. Reconnect the cables. 4. Power on the Enterprise system.
E 8. Loosen the four screws on each side of the system cabinet that attach the top rails to the main chassis. 9. Remove the top rails and set them aside. Guide the four screws through the key slots in each top rail. 10. Remove the four screws on each side of the system cabinet that attach the bottom rails to the main chassis. ! Warning – Use care when removing the Enterprise system chassis. It weighs approximately 100 pounds. 11.
E 3. Place the rear chassis on the front chassis. 4. Replace the screws around the center of the main chassis. • For the Enterprise 6000 system, there are a total of 32 screws, 8 per side. • For the Enterprise 5000 system, there are a total of 26 screws. ! Warning – Use care when lifting the Enterprise system chassis. It weighs approximately 100 pounds. 5. Slide the main chassis into the system cabinet. Use the bottom rails as a guide. 6.
E E.2 Enterprise 4000 System E.2.1 Fan Tray Assembly, 100V/240V To remove the fan tray assembly: 1. Completely power off the Enterprise system. See the power off instructions in Chapter 12, “Powering Off and On.” 2. Locate the fan tray assembly at the rear of the system. Viewed from the rear of the system, the fan tray is on the left side of the enclosure. It includes the power cord connector and the AC power switch. 3. Disconnect the power cable from the fan tray assembly. 4.
E Figure E-15 Removing the Fan Tray in the Enterprise 4000 System 5. Pull the end of the extraction lever outward to release the fan tray assembly from the centerplane. 6. Slowly remove the fan tray assembly from the enclosure. To replace the fan tray assembly: 1. Carefully insert the fan tray assembly into the slot on the left side of the Enterprise system. Viewed from the rear of the system, the fan tray is on the left side of the enclosure. See Figure E-15. 2.
E ! Caution – DO NOT FORCE the fan tray assembly into the slot; this can cause damage to the fan tray assembly and system. The fan tray assembly should insert and seat smoothly. If it binds, remove it, and inspect the slot for any obvious obstructions. Do not damage the springfingers at the bottom of the fan tray assembly. 3. Use the extraction lever to seat the fan tray assembly. Swing the lever inwards to the locked position.
E Figure E-16 Removing the Top Bezel 5. Loosen the two captive screws securing the key switch assembly to the enclosure. Viewed from the front of the system, the key switch assembly is on the right side of the enclosure. 6. Gently pull the key switch assembly from the enclosure. See Figure E-17.
E Figure E-17 Replacing the Key Switch/LED Tray Assembly in the Enterprise 4000 System To replace the key switch assembly: 1. Gently insert the key switch assembly in the enclosure. Viewed from the front of the system, the key switch assembly is on the right side of the enclosure. See Figure E-17. ! Caution – DO NOT FORCE the key switch assembly into the slot; this can cause damage to the key switch assembly and system. The key switch assembly should insert and seat smoothly.
E 3. Tilt the top bezel at a 45o angle and insert the lip of the bezel under the top of the enclosure. See Figure E-16. 4. Lower the top bezel. The top bezel should snap into place. 5. Replace the system key. 6. Power on the Enterprise system. See the power on instructions in Chapter 12, “Powering Off and On.” E.2.3 Centerplane To remove the centerplane: 1. Completely power off the Enterprise system. See the power off instructions in Chapter 12, “Powering Off and On.” 2. Remove the top bezel.
E 6. Loosen the bottom three captive screws securing the SCSI tray to the enclosure. Insert a screwdriver in the notch at the top center of the SCSI tray to pull out the tray and separate it from the rear slip connectors. See Figure E-18. Figure E-18 Removing the SCSI tray 7. Remove the key switch assembly and the 100/240V fan tray assembly. See Section E.2.2, “Key Switch Assembly and Section E.2.1, “Fan Tray Assembly, 100V/240V” for information on removing these assemblies. 8.
E Note – Remember the proper orientation of the centerplane when removing it from the front chassis. 13. Lift the centerplane out and set it aside. To replace the centerplane: 1. Place the centerplane in the front chassis. Be sure the centerplane has the proper orientation when placed in the front chassis. 2. Replace the 20 screws that hold the centerplane to the front chassis. 3. Place the rear chassis on the front chassis. 4. Replace the 26 screws around the center of the main chassis. 5.
E 12. Replace the top bezel. See Chapter 13, “Preparing for Service,” for information on replacing this assembly. 13. Power on the Enterprise system. See the power on instructions in Chapter 12, “Powering Off and On.
Illustrated Parts Breakdown (IPB) F The illustrations and tables in this appendix are intended to supplement the removal and replacement procedures described in previous chapters and appendixes. Note – Part numbers in this section may differ from those found in your system. Before ordering replacement parts, find the label on the part to be replaced and place your order using that number.
F Table F-1 General Category List of Replaceable Components (1 of 3) Description Part Number Page Fan tray assembly, 200/240V 370-1812 Fan tray assembly, system cabinet 540-2709 page F-12 Centerplane assembly (Enterprise 6000) 501-3050 page F-13 Centerplane assembly (Enterprise 5000) 501-2978 page F-24 Assembly, cable, CD tray data 530-2224 Assembly, cable, CD tray power 530-2223 Terminator, 68 pin 150-2267 page F-25 SCSI tape adapter PCS assembly 540-2713 page F-9 SunCD 4 370-220
F Table F-1 General Category List of Replaceable Components (2 of 3) Description Part Number Page 6 ns, 2 Mbyte CPU module 501-2974 page F-15 Assembly, DRAM, 1MX72, JEDEC, SIMM, 60 ns 501-2652 page F-15 Assembly, DRAM, 4MX72, JEDEC, SIMM, 60 ns 501-2653 page F-15 Assembly, DRAM, 16MX72, JEDEC, SIMM, 60 ns 501-2654 page F-15 SBus I/O board assembly 501-2977 page F-16 Graphics I/O board assembly 501-2749 page F-17 Optical link card 370-1426 Clock board assembly 501-2975 page F-18 D
F Table F-1 General Category List of Replaceable Components (3 of 3) Description Part Number Page 501-2654 page F-15 SBus I/O board assembly 501-2977 page F-16 Graphics I/O board assembly 501-2749 page F-17 Clock board assembly 501-2975 page F-18 Disk board assembly 501-3113 page F-19 Board, filler panel 540-2592 Assembly, DRAM, 16MX72, JEDEC, SIMM, 60 ns F-4 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996
F F.
F Table F-2 Enterprise 6000 System, Front View 4 2 3 1 5 Key Description Part Number 3 SCSI tape adapter PCS assembly 540-2713 4 Key switch tray, cabinet, 8-slot/16-slot 370-2161 5 PCM 300-1260 F-6 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996
F Table F-3 Enterprise 6000 System, Rear View 6 9 8 7 11 10 Key Description Part Number 6 Fan tray assembly, system cabinet 540-2709 7 Power sequencer, universal, system cabinet 300-1290 8 Power supply, peripheral 300-1301 Illustrated Parts Breakdown (IPB) F-7
F 6 9 8 7 11 10 Key Description Part Number 9 Clock board assembly 501-2975 10 SBus I/O board assembly 501-2977 11 Fan tray assembly, 200/240V 370-1812 F-8 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996
F Table F-4 Key Description Part Number SCSI tape adapter PCS assembly 540-2713 Table F-5 Key SCSI Tape Adapter PCS Assembly Key Switch Tray Description Part Number Key switch tray, cabinet, 16-slot or 8-slot 370-2161 Illustrated Parts Breakdown (IPB) F-9
F Table F-6 SunCD 4 1 Key Description Part Number 1 SunCD 4 370-2203 F-10 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996
F Table F-7 Power Sequencer 3 1, 2 (cable not shown) Key Description Part Number 1 Cable, system cabinet AC input, domestic 530-2265 2 Cable, system cabinet AC input, international 530-2266 3 Power sequencer, universal, system cabinet 300-1290 Illustrated Parts Breakdown (IPB) F-11
F Table F-8 Fan Tray Assembly 1 2 (cable not shown) Key Description Part Number 1 Fan tray assembly, system cabinet 540-2709 2 Assembly, cable, universal power cord, internal 530-2197 F-12 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996
F Table F-9 Centerplane Assembly Key Description Part Number 1 Centerplane assembly, 16-slot 501-3050 Illustrated Parts Breakdown (IPB) F-13
F Table F-10 Power/Cooling Module (PCM) Key Description Part Number PCM 300-1260 Table F-11 Peripheral Power Supply Key F-14 Description Part Number Power supply, peripheral 300-1301 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996
F Table F-12 CPU/Memory Board 2 1 Key 1 2 Description Part Number CPU/Memory board assembly 501-2976 6 ns, 512 Kbyte CPU module 501-2941 6 ns, 1Mbyte CPU module 501-2959 6 ns, 2 Mbyte CPU module 501-2974 Assembly, DRAM, 1MX72, JEDEC, SIMM, 60 ns 501-2652 Assembly, DRAM, 4MX72, JEDEC, SIMM, 60 ns 501-2653 Assembly, DRAM, 16MX72, JEDEC, SIMM, 60 ns 501-2654 Illustrated Parts Breakdown (IPB) F-15
F Table F-13 SBus I/O Board Assembly Key F-16 Description Part Number SBus I/O board assembly 501-2977 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996
F Table F-14 Graphics I/O Board Assembly Key Description Part Number Graphics I/O board assembly 501-2749 Illustrated Parts Breakdown (IPB) F-17
F Table F-15 Clock Board Assembly Key F-18 Description Part Number Clock board assembly 501-2975 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996
F Table F-16 Disk Board Assembly Key Description Part Number Disk board assembly 501-3113 Illustrated Parts Breakdown (IPB) F-19
F Table F-17 Load Board Assembly Key F-20 Description Part Number Load board assembly 501-3142 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996
F F.
F Table F-19 Enterprise 4000 System, Rear View 1 2 4 3 Key Description Part Number 1 Power supply, peripheral 300-1301 2 Clock board assembly 501-2975 3 Fan tray assembly, 100/240V 370-1811 4 Graphics I/O board assembly 501-2749 F-22 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996
F Table F-20 Key Switch Tray Key Description Part Number 1 Key switch tray, 8-slot standalone 370-1810 Table F-21 Fan Tray Assembly Key Description Part Number 1 Fan tray assembly, 100/240V 370-1811 Illustrated Parts Breakdown (IPB) F-23
F Table F-22 Centerplane Assembly Key Description Part Number 1 Centerplane, 8-slot 501-2978 F-24 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996
F Table F-23 CD-ROM and Tape Devices 1 2 Key Description Part Number 1 Assembly, SCSI tray, CD/tape drive 540-2587 2 SunCD 4 370-2203 Table F-24 68 Pin Terminator Key Description Part Number 68 pin terminator 150-2267 Illustrated Parts Breakdown (IPB) F-25
Connectors F CPU/Memory Board page F-2 Centerplane Connector page F-2 CPU Module Connectors page F-3 I/O Board page F-5 Centerplane Connector page F-7 SBus Connectors page F-7 UPA Connector Location page F-8 Ethernet Connector (TPE) page F-9 MII Connector page F-9 Fiber Interface Connectors page F-10 SCSI Connector page F-11 Disk Board page F-11 Centerplane Connector page F-12 SCSI In Connector page F-12 SCSI Out Connector page F-13 Clock Board page F-13 Centerplane Connect
F F.1 CPU/Memory Board Figure F-1 shows the locations of the centerplane and CPU module connectors for the CPU/Memory board. 288 pin connector Centerplane connector 144 pin connector Figure F-1 CPU/Memory Board Connector Locations F.1.1 Centerplane Connector Note – Information for the CPU/Memory board centerplane connector also applies to the I/O and disk board centerplane connectors.
F Figure F-2 Guide pin receptacle (2 per board) CPU/Memory Board Centerplane Connector Location Pre-power section Spacer (4 per board) (Rear view of board component side up) F 1----------------- ---- --- - 24 25--------------- --- --- - -48 E 1------------- ---- - --- ----24 25-------- -- --------- --- -48 D 1-------- --- ------ -------- 24 25------------ - -------- - -48 C 1------- ------ -------- ---- 24 25------- ----------- --- - -48 B 1------- ------ ------- ----- 24 25------------ ------- -- - -
F F-4 Figure F-4 CPU Module 0 Connector (144 Pin) Location Figure F-5 CPU Module 1 Connector (144 Pin) Location Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996
F 1 0 Figure F-6 CPU Module 0 Connector (288 Pin) Location 1 0 Figure F-7 CPU Module 1 Connector (288 Pin) Location F.2 I/O Board Figure F-8 and Figure F-9 show the locations of the connectors on the SBus I/O and Graphics I/O boards.
F SBus 1 Centerplane connector SBus 2 Fiber 0 Fiber 1 SCSI Ethernet SBus 0 MII Figure F-8 SBus I/O Board Connector Locations UPA Centerplane connector SBus 2 Fiber 0 Fiber 1 SCSI Ethernet SBus 0 MII Figure F-9 F-6 Graphics I/O Board Connector Location Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996
F F.2.1 Centerplane Connector See Section F.1.1, “Centerplane Connector,” on page F-2. Information for the CPU/Memory board centerplane and the I/O boards centerplane is the same. F.2.2 SBus Connectors The SBus I/O board has three SBus connectors (SBus 0, 1, and 2). The Graphics I/O board has two (SBus 0 and 2). See Figure F-10, Figure F-11, and Figure F-12.
F SBus I/O Graphics I/O Figure F-12 I/O Board SBus 2 Connector Locations F.2.3 UPA Connector Location The Graphics I/O board has one UPA connector.
F F.2.4 Ethernet Connector (TPE) SBus I/O Graphics I/O Figure F-14 I/O Board Ethernet Connector Locations F.2.
F F.2.
F F.2.7 SCSI Connector SBus I/O Graphics I/O Figure F-18 I/O Board SCSI Connector Locations F.3 Disk Board Figure F-19 shows the locations of the connectors on the Disk board.
F F.3.1 Centerplane Connector Figure F-20 Disk Board Centerplane Connector Location F.3.
F F.3.3 SCSI Out Connector Figure F-22 Disk Board SCSI Out Connector Location (Lower) F.4 Clock Board Figure F-23 shows the clock board connector locations.
F F.4.1 Centerplane Connector The clock board centerplane connector interfaces the board to the system. The connector is divided into six rows of pins labeled A through F; each row has 72 pins. Figure F-24 Clock Board Centerplane Connector Location F.4.
F 14 DBA 15 16 DDA 17 18 19 DTRA 20 21 22 23 DAA 24 25 1 2 3 4 5 6 7 8 9 10 11 12 13 1 14 14 DBB 15 16 DDB 17 18 19 DTRB 20 21 22 23 DAB 24 25 TXDA RXDA RTSA CTSA DSRA GND DCDA 13 25 1 2 3 4 5 6 7 8 9 10 11 12 13 TXDB RXDB RTSB CTSB DSRB GND DCDB 1 14 13 25 Serial port connector B Serial port connector A End view Figure F-26 Serial Port A and B Connector Pinouts F.4.
F 8 7 6 5 4 3 2 1 Figure F-28 Keyboard and Mouse Connector Pinouts F-16 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996
Index A C AC power switch, 12-5 access, internal Enterprise 4000, 13-12 Enterprise 6000/5000, 13-2 adapter, SBus card, 4-23 adjust levelling pads, 13-11 stabilizer bar, 13-11 assembly drawing See illustrated parts breakdown cabinet access Enterprise 4000, 13-12 Enterprise 6000/5000, 13-2 system, features, B-3 cable assembly CD tray data remove, E-7 to E-10 replace, E-10 to E-11 CD tray power remove, E-7 to E-10 replace, E-10 to E-11 configuration, D-5 card retainer, SBus, 4-24 See SBus card card cage con
tray configuration, D-5 description, B-15 centerplane Enterprise 4000 remove, E-31 to E-33 replace, E-33 to E-34 Enterprise 6000/5000 remove, E-23 to E-24 replace, E-24 to E-25 clock board clocks, 6-4 consoleBus, 6-4 description, B-14 handling, 6-2 installation, 6-6 LED codes, 9-3 remove, 6-5 reset logic, 6-4 slot selection, 6-8 components, definitions of, 1-5 configuration rules for system, D-1 to D-5 connectors, G1 consoleBus, clock board, 6-4 cooling and power issues, 5-10 CPU/Memory board, 3-11 disk boa
200/240V remove, E-21 to E-22 replace, E-22 to E-23 cabinet remove, E-2 to E-3 replace, E-3 to E-4 rear screen remove, E-2 replace, E-4 features, standard, 1-1 fibre card installation, 4-34 remove, 4-31 filler panel boards, 3-3 configuration, D-3 graphics (UPA) card, 4-30 load board, 4-3 SBus card, 4-26 front panel LED codes, 7-4, 9-3, 12-8 functional description, B-1 G graphics (UPA) card installation, 4-30 remove, 4-28 H halting the system, 6-5 handling boards, 6-2 UltraSPARC modules, 3-14 height adjust
L P LEDs board, 7-11 clock, 9-3 CPU/Memory, 9-3, 9-5 disk, 5-5 front panel, 7-4, 9-3, 12-8 power supply, 7-4 modular, 9-6 peripheral, 9-5 leveling pads, adjust, 13-11 link integrity test, 4-24 description, 4-6 disabling and enabling, 4-26 load board filler panel, 4-3 local/remote switch, 12-7 loss of carrier message, 4-24 panel remove guide to removing, 13-2 hinged front, open, 13-4 kick, 13-10 power supply cover, 13-8 rear screen, 13-6 side, 13-7 top front bezel, 13-3 replace kick, 13-10 power supply co
configuration, D-2 description, B-12 LEDs, 7-4, 9-6 modular LEDs, 9-6 PCM description, 7-8 to 7-11 LEDs, 9-5 replace, 7-11 to 7-15 peripheral description, 7-3 LEDs, 9-5 replace, 7-4 to 7-8 troubleshooting, 9-5 power/cooling module See PCM precautions, system, 11-4 preparing for service, 13-1 probe-scsi command, 9-10 product overview, 1-1 prtdiag command, 9-8 R rear screen panel See panel, remove releasing the board, 5-7, 5-8, 6-5 remove CD-ROM 4000 systems, 8-7 6000/5000 systems, 8-5 clock board, 6-5 CPU/M
installation, 4-23, 4-26 link integrity test, 4-24 plastic standoffs, 4-21 lock and unlock, 4-21 remove, 4-21 replace, 4-23 retainer, 4-24 test manually, 12-9 SCSI cable configuration, D-5 tape adapter PCS assembly remove, E-18 to E-19 replace, E-19 to E-20 target IDs CD-ROM, C-1 disk board, C-1 default, C-2 tape drive, C-1 termination disk board, 5-4 I/O board, 4-4 tray, target IDs, C-1 service hot-pluggable components, 13-1 preparing for, 13-1 setup, terminal, 9-1 shut down, system Enterprise 4000, 12-3 E
TOD NVRAN remove, 6-6 tools, 2-4, 11-5 top front bezel See panel, remove, top front bezel tray configuration CD-ROM/tape, D-5 disk drive, D-4 description, B-15 use stabilizer bar, 13-11 troubleshooting, 9-1 flow diagrams, 10-1 to 10-9 network, 9-11 power supply, 9-5 turning off, system Enterprise 4000, 12-3 Enterprise 6000/5000, 12-1 turning on system, 12-7 U UltraSPARC module, 3-14 handling precautions, 3-14 installation, 3-17 remove, 3-15 using standoffs, 4-21 V video, configuration, D-5 Index-7
Index-8 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996
Reader Comment Card Your comments and suggestions are important to us. Please let us know what you think about the Ultra Enterprise 6000/5000/4000 Systems Manual, part number 802-3845-11. Yes ❑ No ❑ 1. Were the procedures well documented? Please explain: Yes ❑ No ❑ 2. Were the tasks easy to follow? Please explain: Yes ❑ No ❑ 3. Were the illustrations clear? Please explain: Yes ❑ No ❑ 4. Was the information complete and easy to find? Please explain: 5.
