Server User Manual
Table Of Contents
- Sun Fire™ X2250 Server Service Manual
- Contents
- Preface
- Sun Fire X2250 Server Overview
- Troubleshooting
- Performing Diagnostics
- 3.1 Pc-Check Diagnostics Overview
- 3.2 System Information Menu Options
- 3.3 Advanced Diagnostics Tests Menu Options
- 3.4 Immediate Burn-in Testing
- 3.5 Deferred Burn-in Testing
- 3.6 Create Diagnostic Partition Option
- 3.6.1 Removing Existing Partitions From a Hard Disk
- 3.6.2 Adding a Diagnostic Partition to the First Bootable Disk
- 3.6.3 Creating a Log File on the Diagnostic Partition
- 3.6.4 Accessing the Diagnostic Partition on a Red Hat Linux System
- 3.6.5 Accessing the Diagnostic Partition on the Solaris 10 Operating System
- 3.6.6 Accessing the Diagnostic Partition on the Windows Server 2003 Operating System
- 3.7 Show Results Summary
- 3.8 Print Results Report
- 3.9 About Pc-Check
- 3.10 Exit to DOS
- Maintaining the Sun Fire X2250 Server
- 4.1 Tools and Supplies Needed
- 4.2 Installation Precautions
- 4.3 Powering Off the Server and Removing the Cover
- 4.4 Locations of Server Components
- 4.5 Component Replacement Procedures
- 4.5.1 Replacing the I/O Board
- 4.5.2 Replacing the PCIe Card and Riser Assembly
- 4.5.3 Replacing a Hard Disk Drive and Carrier
- 4.5.4 Replacing an HDD Backplane Assembly
- 4.5.5 Removing and Installing the ODD Drive Assembly
- 4.5.6 Replacing the Air Duct
- 4.5.7 Replacing the Power Supply
- 4.5.8 Replacing the Single Fan Module
- 4.5.9 Replacing the Dual Blower Module
- 4.5.10 Replacing Memory Modules
- 4.5.11 Replacing the System Battery
- 4.5.12 Replacing a CPU and Heatsink
- 4.5.13 Installing a New CPU
- 4.5.14 Replacing Cables
- 4.5.15 Motherboard
- System Specifications
- Using the Tools & Drivers CD
- Installing the Server Into a Rack With Optional Slide Rails
- C.1 Disassembling the Slide Rails Before Installation
- C.2 Installing the Mounting Brackets Onto the Server
- C.3 Attaching the Slide-Rail Assemblies to the Rack
- C.4 Installing the Server Into the Slide-Rail Assemblies
- C.5 Installing the Cable Management Assembly
- C.6 Verifying Operation of the Slide Rails and CMA
- Index
2-4 Sun Fire X2250 Server Service Manual • April 2009
2.3 Troubleshooting Procedures
TABLE 2-1 lists problems that might arise as you use your server. Possible solutions
are listed for each problem. If the solutions listed here do not fix the problem, run the
appropriate diagnostic test (see Chapter 3).
TABLE 2-1 Troubleshooting Procedures
Problem Possible solution
Server does not
power on when you
press the front panel
Power button.
Keep notes on the following situations in case you need to call Sun
service:
• Is the Power/OK LED illuminated on the front of the system?
(Ensure that the power cord is connected to the system and to a
grounded power receptacle.)
• Does the wall outlet have power? Test by connecting another
device.
• Does the monitor sync within 1-2 minutes after power on? (The
green LED on the monitor stops flashing and remains illuminated.)
Server powers on, but
the monitor does not.
• Is the Power button for the monitor turned on?
• Is the monitor power cord connected to a wall outlet?
• Does the wall outlet have power? Test by connecting another
device.
CD or DVD does not
eject from the media
tray when you press
the Eject button.
• Move the mouse or press any key on the keyboard. The drive
might be in the low power mode.
• Use the utility software installed on your server to eject the CD.
• Ensure that the media in the device is not in use and is not
mounted by the operating system.
Server does not
power off when the
front panel Power
button is pressed.
• Try all of the power-off options shown in Section 1.4.3, “Shutting
Down Main Power Mode” on page 1-8.
• If the server still does not power off, disconnect the power cable
from the rear of the chassis.
The network status
indicator does not
light up.
• Check the cabling and network equipment to verify that all cables
are correctly seated.
• Reinstall the network drivers.
An external device
connected to a USB
connector does not
work.
• Reduce the number of external devices connected to a USB hub.
• Refer to the documentation that comes with the device.