Server User Manual
Table Of Contents
- Sun Fire™ X2250 Server Service Manual
- Contents
- Preface
- Sun Fire X2250 Server Overview
- Troubleshooting
- Performing Diagnostics
- 3.1 Pc-Check Diagnostics Overview
- 3.2 System Information Menu Options
- 3.3 Advanced Diagnostics Tests Menu Options
- 3.4 Immediate Burn-in Testing
- 3.5 Deferred Burn-in Testing
- 3.6 Create Diagnostic Partition Option
- 3.6.1 Removing Existing Partitions From a Hard Disk
- 3.6.2 Adding a Diagnostic Partition to the First Bootable Disk
- 3.6.3 Creating a Log File on the Diagnostic Partition
- 3.6.4 Accessing the Diagnostic Partition on a Red Hat Linux System
- 3.6.5 Accessing the Diagnostic Partition on the Solaris 10 Operating System
- 3.6.6 Accessing the Diagnostic Partition on the Windows Server 2003 Operating System
- 3.7 Show Results Summary
- 3.8 Print Results Report
- 3.9 About Pc-Check
- 3.10 Exit to DOS
- Maintaining the Sun Fire X2250 Server
- 4.1 Tools and Supplies Needed
- 4.2 Installation Precautions
- 4.3 Powering Off the Server and Removing the Cover
- 4.4 Locations of Server Components
- 4.5 Component Replacement Procedures
- 4.5.1 Replacing the I/O Board
- 4.5.2 Replacing the PCIe Card and Riser Assembly
- 4.5.3 Replacing a Hard Disk Drive and Carrier
- 4.5.4 Replacing an HDD Backplane Assembly
- 4.5.5 Removing and Installing the ODD Drive Assembly
- 4.5.6 Replacing the Air Duct
- 4.5.7 Replacing the Power Supply
- 4.5.8 Replacing the Single Fan Module
- 4.5.9 Replacing the Dual Blower Module
- 4.5.10 Replacing Memory Modules
- 4.5.11 Replacing the System Battery
- 4.5.12 Replacing a CPU and Heatsink
- 4.5.13 Installing a New CPU
- 4.5.14 Replacing Cables
- 4.5.15 Motherboard
- System Specifications
- Using the Tools & Drivers CD
- Installing the Server Into a Rack With Optional Slide Rails
- C.1 Disassembling the Slide Rails Before Installation
- C.2 Installing the Mounting Brackets Onto the Server
- C.3 Attaching the Slide-Rail Assemblies to the Rack
- C.4 Installing the Server Into the Slide-Rail Assemblies
- C.5 Installing the Cable Management Assembly
- C.6 Verifying Operation of the Slide Rails and CMA
- Index
Chapter 2 Troubleshooting 2-7
2.4 Getting Technical Assistance
If the troubleshooting procedures in this chapter fail to solve your problem, see
TABLE 2-2, which lists the Sun web sites and telephone numbers for additional
technical support.
TABLE 2-2 Sun Web Sites and Telephone Numbers
Server Documents and Support Resources URL or Telephone Number
PDF files for all the current Sun Fire X2250 server
documents.
http://docs.sun.com/app/docs/prod/sf.x2250
Solaris and other software documents. This web site
has full search capabilities.
http://docs.sun.com
Discussion and troubleshooting forums. http://supportforum.sun.com/
Support, diagnostic tools, and alerts for all Sun
products.
http://www.sun.com/bigadmin/
SunSolve
SM
web site. Contains links to software
patches. Lists some system specifications,
troubleshooting and maintenance information, and
other tools.
http://www.sunsolve.sun.com/handbook_pub/
Service support phone numbers. 1-800-872-4786 (1-800-USA-4Sun), Select Option 1.
International telephone numbers for Sun support. http://www.sun.com/service/contacting/
solution.html
Warranty and contract support contacts. Links to
other service tools.
http://www.sun.com/service/online/
Warranties for every Sun product. http://www.sun.com/service/support/warranty