User Manual

Warranty Statement
1.This product comes with a 2-year limited US warranty covering parts only (1-Yr in
other regions). You must pay the labor fee for repair inside the warehouse.
However, any parts replacements are always covered and we will be sending you
videos & instructions on how to x the unit. Please contact us rst within the
warranty period to make sure the condition of warranty is met.
2.Our warranty does not extend to any products that are physically damaged or
are not under normal operating conditions as a result of misuse or improper
installation on the user’s end.
Sunba's Return Policy
**Return Window
Please return your product within 30 days of your receipt. That's the ofcial
deadline the return request must be received. Exception applies for items in
resellable conditions.
**RMA
We will provide a Returned Merchandise Authorization (RMA) Number for each
item that satises the return request. Please put your RMA sheet inside the box for
reference to expedite the refund process. All products must be returned within 14
days from the RMA issuing date.
**Complete Package Rule
Please return the product with its original packaging, including manuals, brackets
and toolkit that come with the unit for a full refund. According to Amazon's
restocking fee policy, returns with incomplete/materially different package may
enable sellers to charge a restocking fee up to 15% subject to the completeness
of the package. Therefore, please make sure you keep the package in good
condition in the period of valid return window to avoid any additional charge.
**Refund
If you didn't receive an automatic refund within 10 days of the receipt of your
return, it is either the RMA was not attached to the package or the RMA was lost
by the warehouse. In this case, please kindly provide us with your tracking number
so that we can match the return package and the refund will be manually
processed within 24 hours. Please watch your email notications.
For any questions, don't hesitate to reach [e-mail] SUNBA®
Technology