User Manual

14
Troubleshooting
Problem Possible Reason Solution
Halo+ air fryer does
not turn on
• Lid is open.
• Timer is not set.
• Ensure lid is fully closed.
• Use the + button on the
control panel to set the time.
Food is not evenly
cooked
• Too much food in inner
bowl.
• Incorrect setting used.
• Remove food from the bowl
and cook in smaller batches.
• For even cooking select the
Dual Heat Mode button.
Chips are not crispy
• Potatoes have too much
starch in them.
• Old potatoes used.
• Not enough oil added.
• Potatoes cut too large.
• Wash potatoes thoroughly and
dry before frying.
• Use fresh potatoes.
• Add slightly more oil.
• Cut potatoes into smaller
pieces.
Chips not evenly
cooked
• Food cooked with air fryer in
incorrect position.
• Cook food in TILT position.