Owner's Manual

37
Apps
Problem Possible Solutions
Netflix won't play.
Go to Home
> Settings > Apps > Netflix > Force stop, then
reopen Netflix.
Reset the entire TV to factory settings.
Disney+ won't play.
Go to Home
> Settings > Apps > Disney plus > Force stop,
then reopen Disney+.
Go to Home
> Settings > Apps > Disney plus > Clear data,
then reopen Disney+.
Reset to factory settings.
Miscellany
Problem Possible Solutions
The TV is hot.
Watching media causes the TV to generate heat. The heat from
the panel dissipates through internal vents running along the top
of the TV. After extended use, it may feel hot to the touch. This is
not a defect and does not aect the TV's functionality.
The TV smells of plastic. This smell is normal for a new TV and will dissipate over time.
When I turn on my TV, there is a
delay of a few seconds before
the picture appears.
This is normal. The TV is initializing and searching for previous
setting information.