Warranty
Warranty Information
Manufacturers’ warranties may not apply in all cases, depending on factors such as use of the product,
where the product was purchased, or who you purchased the product from. Please review the warranty
carefully, and contact the manufacturer if you have any questions.
To find all the warranty information you need about each of our Suncast products, including
replacement part directions, simply select the product category below.
WARRANTY - BUILDINGS, SHEDS AND GAZEBOS
SUNCAST® Building, Shed and Gazebo Ten Year Limited Warranty
This warranty is valid for products purchased on or after 10/2/12 (excludes GS and A series
sheds - see General Warranty for those products).
Your SUNCAST® Building, Shed or Gazebo has a TEN YEAR LIMITED WARRANTY
against product failure resulting from defects in manufacturing or materials. The warranty period
starts on the delivery date. Incidental and consequential damages are not covered.
Warranty Claims
To file a warranty claim contact the manufacturer, SUNCAST ® CORPORATION, 701 North
Kirk Road, Batavia, Illinois, 60510. Call toll free (800) 846-2345 or visit www.Suncast.com.
SUNCAST® will repair or replace only the parts that failed under the terms of the warranty. In
some cases, the replacement parts may not be identical, but they shall be of equal or greater
performance than the original part.We may require proof of purchase. Proof of purchase may
be the original dated store receipt. We may require evidence of the failure. Evidence of failure
may include photographs or returning failed components to SUNCAST.
WARRANTY LIMITATIONS
THIS WARRANTY COVERS ONLY DEFECTS THAT AFFECT THE FORM, FIT OR
FUNCTION OF THE UNIT. It excludes natural aging of the unit, discoloration, ordinary wear
and tear, ordinary weathering, sunlight fading, or rust. It excludes staining caused by mold,
mildew or tree sap and damage caused by animals including insects, vermin or household pets.
The warranty does not cover damage caused by Acts of Nature including but not limited to: wind
in excess of 65 mph; tornado; hurricane; microburst; hail; flood; blizzard; extreme heat; pollution
or fire events.
The following actions void the warranty: improper assembly; assembly on a foundation other
than as described in the assembly instructions; use above intended and reasonable capacity;
misuse; abuse; failure to perform ordinary maintenance; failure to remove snow over 8 inches
deep; modification; cleaning with abrasive tools, exposing the unit to heat sources and
vandalism. Painting, sandblasting, cleaning with harsh chemicals not recommended for plastics