User's Manual

Suncorp Calling Features 31
R0
CALL WAITING STATE
The following options are available during
the Call Waiting State. To see all options
press
or then press OK when the
option you want is selected:
• Answer
Works the same as selecting (Flash or
“Click it”) option for toggling connection
between the 1
st
and 2
nd
(CIDCW) call. The
caller you are not talking to is placed on
hold.
• Please Hold
The network will send a message to the
CIDCW caller asking to please wait on the
line. This puts the CIDCW call on hold
allowing you to answer the call when you
are ready (also see the Held State menu
options)
• Conference
The network will connect all three (you, 1st
call and CIDCW call) just like a 3-Way call
(also see the Conference State menu
options).
• Drop & Answer
The CIDCW call is connected and the 1
st
(original) call is dropped by the network.
• Tell Busy
The network will send a message to the
CIDCW caller that the line is busy, and then
the CIDCW caller will hear a busy signal.
• Fwd to VM
The network will immediately forward the
CIDCW call to your network voicemail. You
must subscribe to Suncorp's voicemail
service for this option to function.
CALL WAITING STATE
Information
The Call Waiting State is
entered when the CIDCW
call is received. The
network will stay in the Call
Waiting Sate for
approximately 18 seconds.
You must make a selection
from the pop-up menu
within the 18 seconds or
the CIDCW call will get
busy or forward treatment.
The Call Waiting State
options are:
Answer
Please Hold
Conference
Drop & Answer
Tell Busy
Fwd to VM