User Manual
4 
PARTS and CONTENTS 
HARDWARE CONTENTS (shown actual size) 
Reflector X1 
Side Panel x3 
Front Panel x1 
Bottom Plate x1 
Support x4 
Protective Guard x4 
Glass Tube x1 
Control Box Assembly x1 
Damper x1 
Mesh x1 
17 
TROUBLESHOOTING 
PROBLEM  POSSIBLE CAUSE  CORRECTIVE ACTION 
Pilot won’t 
light 
Note: Heater 
operates 
at reduced 
efficiency 
below 40ºF 
(5ºC) 
Cylinder valve is closed  Open valve 
Blockage in orifice or pilot tube 
Clean or replace orifice or 
pilot tube 
Air in gas line 
Open gas line and bleed it 
(pressing control knob in) for 
not more than 1-2 minutes or 
until you smell gas 
Low gas pressure with cylinder 
valve fully open 
Turn cylinder valve OFF and 
replace cylinder 
Igniter fails 
Use match to light pilot; ob-
tain new igniter and replace 
Pilot won’t 
stay lit 
Dirt built up around pilot  Clean dirt from around pilot 
Connection between gas valve and 
pilot assembly is loose 
Tighten connection and per-
form leak check 
Thermocouple is not operating cor-
rectly 
Replace thermocouple 
Burner 
won’t light 
Propane cylinder is frosted over 
Wait until the propane cylin-
der heats and defrosts 
Blockage in orifice  Clear blockage 
Control knob is not in ON position  Turn control knob to ON 
Burner 
flame is low 
Gas pressure is low 
Turn cylinder valve OFF and 
replace cylinder 
Outdoor temperature is less than 
40º F and tank is less than 1/4 full 
Use a full cylinder 
Control knob fully ON 
Check burner and orifices for 
blockage 
Carbon 
build-up 
Thick black 
smoke 
Dirt or film on reflector and burner 
screen 
Clean reflector and burner 
screen 
Blockage in burner 
Remove blockage and clean 
burner inside and outside 










