Owners manual

18
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
Pilot won’t light
Note: Heater operates
at reduced efficiency
below 40ºF (5ºC)
Cylinder valve is closed
Open valve
Blockage in orifice or pilot tube
Clean or replace orifice or
pilot tube
Air in gas line
Open gas line and bleed it
(pressing control knob in) for not
more than 1 - 2 minutes or until
you smell gas
Low gas pressure with cylinder valve fully open
Turn cylinder valve OFF and replace
cylinder
Igniter fails
Use match to light pilot; obtain new
igniter and replace
Pilot won’t stay lit
Dirt built up around pilot
Clean dirt from around pilot
Connection between gas valve and pilot
assembly is loose
Tighten connection and perform
leak check
Thermocouple is not operating correctly
Replace thermocouple
Burner won’t light
Propane cylinder is frosted over
Wait until the propane cylinder
warms up and becomes unfrosted
Blockage in orifice
Clear blockage
Control knob is not in ON position
Turn control knob to ON
Burner flame is low
Gas pressure is low
Turn cylinder valve OFF and replace
cylinder
Outdoor temperature is less than 40ºF and
tank is less than 1/4 full
Use a full cylinder
Control knob fully ON
Check burner and orifices for
blockage
Spiders and insects nest in burner or
orifices
Clean burner and orifices
Thick black smoke
Blockage in burner
Remove blockage and clean burner
inside and outside
Gas odor with
extreme yellow
tipping of flame.
Spiders and insects nest in burner or
orifices
Clean burner and orifices
Heater glow is
excessively uneven.
Spiders and insects nest in burner or
orifices
Clean burner and orifices
Heater makes
popping noises.
Spiders and insects nest in burner or
orifices
Clean burner and orifices
Carbon build-up
Dirt or film on reflector and burner screen
Clean reflector and burner screen