If you are within the return policy that most stores have, you do have the option of returning this item back to the
store which you bought it from for an exchange of the same item, or a refund of the purchase.
If you are within or beyond the return policy that most stores have, and need tech. assistance or replacement
parts, please call Sunjoy Industries at 1-866-578-6569 from 8:00 am EST to 8:00 pm PST or email to
@ or visit to place your order or fax your parts
replacement order form together with your purchase receipt to 1-740-283-3549 for assistance.
Thank you very much for choosing Sunjoy Industries.
Order # For Sunjoy Use Only
NOTES: In order to process your replacement order promptly, please fill out this replacement order form
completely with the correct model# of the product you purchased, part that you need, and quantity requested for
each part(s) you are ordering as listed on our assembly instruction sheet for easy and accurate processing.
Sunjoy Industries warrants to the original purchaser that this item is free from defects in workmanship and materials for a period
of ( ) year from the date of purchase, provided the item was factory-sealed at the
time of purchase and is maintained with care and used only for personal, residential purposes. Should any manufacturing defect
arise within this warranty period, Sunjoy Industries will repair or replace (at our option) any defective merchandise upon proof of
purchase; however, transportation and delivery costs, as well as payments to a third party for assembly or disassembly of the item,
remain the responsibility of thepurchaser. A purchaser of an "open box", previously-returned, or “clearance” item, as well as original
purchasers outside of the warranty period, may obtain replacement parts from Sunjoy Industries for products in current production,
at nominal cost.
Exclusions: Items used for commercial, contract, or other non-residential purposes, or items damaged due to vandalism, misuse
or improper assembly are not covered. Any kinds of damages due to acts of nature (weather damage) are not covered.
Corrosion or rusting of hardware is not covered. Proof of purchase (dated register receipt) is required for warranty claims.
Warranty is to the original purchaser and is non-transferable.Any replacement of warranted items will be in the original style and
color,or a similar style and color if the original is unavailable or has been discontinued. As some states do not allow exclusions
or limitations on an implied warranty, the above exclusions and limitations may not apply. This warranty gives you specific rights,
and you may also have other rights, which vary from state to state.
(Where you purchased the product )
Note: Attach additional sheet if order section is not sufficient.
Name :
Phone :
City / State / Zipcode :
Store name
Model# & Description
Sunjoy Item#
Purchase date & Price
Need replacement parts:
Missing / Broken / Unfit / Rust / Paint off / or :
Missing / Broken / Unfit / Rust / Paint off / or :
Missing / Broken / Unfit / Rust / Paint off / or :
Missing / Broken / Unfit / Rust / Paint off / or :
Memo :

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