User's Manual

host × 1
User Guide × 1(including packing content, product certificate of compliance)
Operating system
Processor
Storage
Display screen
Touch screen
WIFI
Bluetooth
Face camera
Printer
Bar code scanning
Horn
Power supply input
Operational environment
Storage environment
Android 7.1
Rockchip RK3288
Memory:2GB; store:16GB + TF card extension
21.5’ TFT-LCD display screen, resolution: 1920*1080
Ten point touch control capacitive screen
Single frequency 2.4G, support 802.11b/g/n
Support Bluetooth 4.0 BLE and iBeacon
Light camera with 3D structure
Printing head with 80mm width, paper roll with 80mm diameter, with automatic cutter
Vertical type platform scanner for 2D image
Dual track, 3W each
100-220V~3.5A 50/60Hz
200-240V~2.0A 50/60Hz
0℃~40℃，25%~90%
-20℃~55℃，93% (40℃, non-condensing)
External dimension
Packing dimension/weight
(including package)
Host: 36cm width ⅹ11cm depth ⅹ82cm height;
vertical type complete machine: 36cm width ⅹ11cm depth ⅹ82cm height
Host only: 17.6 kg; vertical type complete machine: 64.8 kg
Host package: 47cm width ⅹ91cm length ⅹ21cm thickness, weight: 18.5 kg
Vertical type package 1/3: 55cm width ⅹ57cm length ⅹ23.5 cm thickness, weight: 10 kg
Vertical type package 2/3: 30cm width ⅹ138cm length ⅹ30 cm thickness, weight: 18 kg
Vertical type package 3/3: 61.5cm width ⅹ64.5cm length ⅹ4 cm thickness, weight: 24 kg
Basic Parameters of Self-Checkout Kiosk Package Packing List of Self-Checkout Kiosk Host
Packing & Shipping Parameters of Complete
Machine’s External Dimension
The vertical type base is divided into 3 pieces in packing for ease of transportation.
set of wall mounted type racks × 1(required in wall mounting)
accessories box × 1
piece of receipt paper Ф 80 mm ⅹ 60 mm × 1
host power line × 1(national standard)
host network cable × 1
antenna × 1
hooks × 2
host keys × 2
mounting screws × 9(Cross recessed pan head combination screw M5*14)
power supply adapter × 1
Common Troubleshooting
Symptom Solution
The printer doesn’t work
The printing content is blank
How to do when crashed
Confirm that the paper storage cover is correctly closed;
Confirm whether there is paper sticking fault.
Please check whether the paper roll has been reversed.
Please check whether wrong thermal sensitive printing paper roll has been used.
Vague printing content
Please check whether the thermal head piece has been contaminated. If it has
been contaminated, please use cotton swab dipped with absolute alcohol to
carry out wiping.
Please change the thermal paper with quality guaranteed, to avoid unclear
printing caused by low paper quality.
Long press the power key for 11 seconds, enter power off shut down, short
press to restart.
Complete machine weight