Instructions / Assembly

Page 4 / 5 P0003CR 05/2022
TROUBLESHOOTING
Pump is not running even though the solar panel is in full sunlight.
► Pump is submersed – ensure the pump is fully submerged under water. The pump is equipped with dry-run
protection which prevents the motor from running unless the internal mechanisms of the pump are wet. You may
need to gently tap the side of the pump to release trapped air bubbles.
► Cable connection secure – ensure the pump cable is fully inserted into the 'Pump' port on the solar panel.
► Solar panel is turned on – press the "ON" button on the remote.
► Impeller may be blocked – disassemble the pump as shown in Cleaning & Maintenance, page 3. Use a small brush
or stream of water to remove any debris.
Pump is running but little or no water is owing.
► Clear debris – check to ensure debris is not blocking the front of the pump.
► Buildup of sediment or scale – check the pump, lter, tubes and spray heads for blockages. Clear loose blockages
by hand and thoroughly clean pump components. Fountain cleaning products are recommended for cleaning
fountain components; do not use bleach!
► Check connections – make sure the extension tube(s), adapter, and spray head are rmly connected; loose
connections can reduce water ow.
I turned the panel ON using the remote, but water is not owing.
► Distance and obstacles – the distance between the remote and solar panel is greater than 10 meters. Make sure
there are no major obstacles, such as trees, shrubs, lawn decor between the remote and the solar panel.
► Battery depleted – Press any button on the remote, if indicator light on the front of remote does not illuminate, the
battery may need replacing.
► Boost Charge – unplug the pump and light cable from the solar panel. Place the solar panel in full, direct sunlight
for 2 to 3 sunny days. Avoid testing the panel during boost charging as this will diminish the battery power.
► Replace the battery – if a boost charge does not revive the battery pack, replace the battery pack. Only replace
with a compatible pack, contact our customer service team directly for a suitable replacement (see top of page 1).
► Solar panel battery charger – the battery pack can be charged using a compatible solar panel battery charger
(sold separately), contact our customer service team directly to purchase a compatible charger (see top of page 1).
The LED light ring is not turning on.
► Time of day – the light is designed to only turn on at night.
► Cable connection secure – ensure the light cable is fully inserted into the 'Light' port on the solar panel.
► Turned on – make sure the light function is turned on by pressing button
B
on the remote.
If you are still experiencing issues, please contact our customer service team through one of the methods mentioned at
the top of page 1. Please have the item number and order information available to help expedite response time.
STORAGE
Ensure the solar panel battery is fully charged before storing, doing so will prolong the life of the battery pack.
Before storing, unplug the pump and LED light ring from the solar panel. Place the solar panel in full, direct sunlight
until the battery is fully charged. Ensure the battery status is Green (see Operating Instructions) before storing the solar
panel.
Do not allow components to freeze. Store all components in a warm, dry indoor location.