Thank you for choosing Sunny daze Decor. If you have any questions, comments or concerns please feel free to contact us by phone at: 888-881-4668, by email: or you could also email us via our contact us page at: e We stand behind our brand and the quality of the items we sell. We will send i new parts, or replace products at our discretion within the one year warranty w period. Before we can help, you will need to provide proof of purchase with the date of purchase and photos of the defective merchandise.