Warranty

If you have service or repair questions:
· Do not return the product to the retailer from which it was purchased.
· Contact our consumer service (1-800-330-0388) for assistance.
· To ensure the fastest possible resolution to the problem, please have the model number
on hand.
· If it is determined that you should return your product for repair or replacement - send the
product along with your name, contact info and brief description of the problem to:
SUNPENTOWN INTERNATIONAL INC.
Attn: Service Dept.
14625 Clark Ave.
City of Industry, CA 91745
If the inspection shows that the product is defective, under our Limited Warranty,
Sunpentown will attempt to repair or will replace the defective part or product at no cost to
you. Comparable substitutions are based on replacement product availability and at the sole
discretion of the Manufacturer. If our inspection shows that the product is not defective
under our Limited Warranty we will return it to you shipping charges prepaid.
Please note that the inspection process can take 7~10 business days from receipt of your
product. Replacements and/or repairs normally take 2~5 working days, but can tack up to 6
weeks depending on product/part availability.