Warranty

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[e-mail]|1.800.SUNPOWER(1.800.786.7693)|sunpower.com
Document#:503170RevF
©2017SunPowerCorporation.AllRightsReserved.SUNPOWERandtheSUNPOWERLogoareregisteredtrademarksofSunPowerCorporationintheU.S.andothercountriesaswell. 
SunPowerLimitedProductandPo werWarranty forX‐SeriesandE‐SeriesPVModules
ThisLimitedWarrantyiseffectiveforSunPower®photovoltaicmodulesforresidentialinstallationwith“SPR‐E”or”SPR‐X”intheproductmodelnumberand
soldafterJuly1,2017.SunPowerphotovoltaicmoduleswhichinclude“COM”or“AC”inthemodelnumberarecoveredbyadifferentwarranty.
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1.LimitedWarranty
SubjectatalltimestothetermsandconditionsassetoutinthisLimitedWarranty,SunPowerCorporation(“SunPower”)warrantsthatfor
25yearsbeginningontheWarrantyStartDate
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(the“WarrantyPeriod”),itsphotovoltaicmodulesspecifiedabove(“PVModule(s)”),shallbe
freefromdefectsinmaterialsandworkmanshipundernormalapplication,installation,useandserviceconditions,andthepowerofthePV
Moduleswillbeatleast98%oftheMinimumPeakPower
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ratingforthefirstyear,andwilldeclinebynomorethan0.25%peryearforthe
following24years,sothepoweroutputattheendofthefinalyearofthe25thyearwarrantyperiodwillbeatleast92%oftheMinimum
PeakPowerrating(the“Guaranteed
PeakPower”rating).
2.ClaimsProcessandCoverage
If any PV Module fails to conform to this Limited Warranty andprovided that any loss in power is determined by SunPower (in its sole
discretion)nottohaveresultedfromoneoftheexcludedeventssetforthinSection4below,thenfortheWarrantyPeriod,SunPowerwill
repair,replace
orrefundthedefectivePVModulesassetforthherein.
In the event you  have aclaim coveredby thisLimited Warranty,immediately notify(a) anAuthorized SunPower Installer;or (b) contact
SunPowerCorporationdirectlyatthecontactsshownbelow.Uponreceiptofaclaim,SunPowermayrequireadditionalinformation
regarding
theclaim,whichmayinclude,withoutlimitation,applicablewarrantyregistrationinformation,proofofpurchaseand/ordelivery,installation,
serialandmodelnumbers,andevidenceregardingthebasisofclaim.AllSunPowerwarrantyobligationshereunderareexpresslycontingent
uponthetimelyandfullprovisionofsuchadditionalinformation.Thereturnofany
PVModuleswillnotbeacceptedunless priorwritten
authorizationhasbeengivenbySunPower.
Foranyvalidclaim,SunPowerwill,initssolediscretion,either:(a)repair;(b)replace;or(c)refundtheoriginalpurchasepricesubjecttothe
conditionssetoutherein.IntheeventSunPowerelectsto
repairorreplacetheaffectedPVModules,SunPowerwillpayforreasonableand
customarytransportationcostsfor:(i)thereturnofthePVModulesfromtheplacewheretheaffectedPVModulesoriginallyleftSunPower’s
care,custody,andcontrol,and;(ii)reasonableandcustomarytransportationcostsfor reshipmentofanyrepaired
orreplacedPVModules
totheplace wheretheaffectedPVModulesoriginallyleftSunPower’scare,custody,andcontrol;(iii) for aPVModulethatwasoriginally
installedby SunPower,anyaffiliateof SunPower,oranySunPowerAuthorizedInstaller,SunPowerwillpayforreasonable,necessary,and
actualremovalandreinstallation
costsoftherepairedorreplacedPVModule;provided,however,SunPowerhassolediscretiontoselect
thepartyperformingsuchremovalandreinstallation.
In the event SunPower elects to replace any PV Module, SunPower will replace such PV Module with an electrically and mechanically
compatiblePVModule(includingarefurbishedor
remanufacturedPVModule)withasubstantiallyequalorgreaterpowerrating.Forany
refund,purchasepriceshallbeprorated.
3.GeneralConditionsforWarrantyClaims
a) Allwarrantyclaims must befiledwithin the WarrantyPeriod. Any claimfiledoutside theWarranty Period,includingany claimfora
latentorundiscovereddefect,isinvalid.
b) TheLimitedWarrantyforanyrepairedorreplacedPVModuleshallnotextendbeyondtheWarrantyPeriod.
c) WhenPVModules
areusedonamobileplatformofanytype,suchasavehicle,theWarrantyPeriodshallbelimitedto12years.
d) IncasesofPVModulereplacement,anyreplacedPVModuleshallpassintotheownershipofSunPower.
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“WarrantyStartDate”istheearlierof(i)dateofarrayinterconnectionand(ii)6monthsfollowingthedateofSunPowerdelivery.Ifthedeliverydatecannot
beverified,manufacturingdatewillbeusedinitsplace.
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“MinimumPeakPower”isdefinedastheminimumratedpower,asshownonthelabel.PeakPowerisdefinedasthewattpeakatStandardTestConditions
(1000W/m
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irradiance,AM1.5,25C.SOMScurrent,LACCSFFandVoltagefromNRELcalibration),asdescribedinIEC61215,measuredperIEC60904,and
accountingfor3%measurementtolerance.SunPowermodulesshall,inanyevent,requireasweeprateofnolessthan200mstoensureanaccuratepower
measurement.SunPowercanprovideadetailedtestingprocedureoralistofrecognizedtestingagenciesuponrequest.
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