5 User Manual

3 Issue 7
Your guarantee
The guarantee form is included in the Sunrise Pack,
please fill in the relevant details and return to us to
register your entitlement.
THIS IN NO WAY AFFECTS YOUR STATUTORY
RIGHTS.
Warranty conditions
1) The repair or replacement will be carried out by
an authorised Sunrise Medical dealer/service
agent.
2) To apply the warranty conditions should your
Wheelchair require attention under these
arrangements, notify the designated Sunrise
Medical service agent immediately giving full
information about the nature of the difficulty.
Should you be operating the Wheelchair away
from the locality of the designated Sunrise
Medical service agent work under the “Warranty
Conditions” will be carried out by any other
service agent designated by the manufacturer.
3) Should any part of the Wheelchair require repair
or replacement, as a result of a specific
manufacturing or material defect, within twelve
months from the date on which the possession of
the Wheelchair was transferred to the original
purchaser, and subject to it remaining within that
ownership, the part or parts will be repaired or
replaced completely free of charge if returned to
the authorised service agent.
Note: This guarantee is not transferable.
4) Any repaired or replaced part will benefit from
these arrangements for the balance of the
warranty period applicable to the Wheelchair.
5) Parts replaced after the original warranty has
expired are covered for a further twelve months.
6) Items of a consumable nature will not generally
be covered during the normal warranty period,
unless such items have clearly suffered undue
wear as a direct result of an original
manufacturing defect. These items include
amongst others upholstery, tyres, inner tubes,
and similar parts.
7) The above warranty conditions apply to all
wheelchair parts, for models purchased at full
retail price.
8) Under normal circumstances, no responsibility will
be accepted where the Wheelchair has required
repair or replacement as a direct result of:-
a) The Wheelchair or part not having been
maintained in accordance with the
manufacturer’s recommendations, where such
exist. Or failing to use only the specified
original equipment parts.
b) The Wheelchair or part having been damaged
by neglect, accident or improper use.
c) The Wheelchair or part having been altered
from the manufacturer’s specifications, or
repairs having been attempted prior to the
service agent being notified.
Please keep a note of your local service agent’s
address and telephone number in the space below.
In the event of a breakdown, contact them and try to
give all relevant details so they can help you quickly.
The Wheelchairs shown and described in this manual
may not be exactly the same in every detail as your
own model. However, all instructions are still entirely
relevant, irrespective of detail differences.
The manufacturer reserves the right to alter without
notice any weights, measurements, or other technical
data shown in this manual. All figures, measurements,
and capacities shown in this manual are approximate,
and do not constitute specifications.
Please remember to fill in and post the guarantee registration card enclosed with this manual. Sunrise
Medical Limited recommend that you do not undertake maintenance tasks other than those explained in
this manual. Your local approved Sunrise Medical service agent is fully trained by Sunrise Medical to carry
out detailed maintenance as and when required. Use only genuine Sunrise Medical replacement parts.
Guarantee
Your local dealer
Your local dealer
Sunrise Medical Limited
High Street, Wollaston, West Midlands DY8 4PS England
Tel [phone] Fax [phone]
www.sunrisemedical.com