Installation and Operation Manual
Form #43219020 
Sept 2012 
LIMITED  WARRANTY:  SunStar  Heating  Products,  Inc.,  the  manufacturer,  warrants  to  the  original  owner  of  any 
SunStar infrared gas heater that said heater will be free from defects in material or  workmanship under normal 
use  and  service.  The  heater(s)  shall  be  installed,  used  and  maintained  strictly  in  accordance  with  the 
manufacturer's instructions. The manufacturer's sole  obligation under this warranty shall be limited to furnishing 
replacement parts, F.O.B. Charlotte, NC, for 12 months from the  date of installation, or 18 months from the date of 
shipment by the manufacturer, whichever period shall expire first. Labor charges for removal of defective parts and 
the  installation  of  the  replacement  parts  are  not  included.  This  warranty  applies  only  within  the  USA  and 
Canada. 
WARNING: Manufacturer's warranty shall not apply: (a)  to damage to  the heater when used in an atmosphere  
containing halogenated hydrocarbons or other corrosive chemicals. Some compounds in the air can be ingested 
into  the  equipment  and  can  cause  an  accelerated  rate  of  corrosion  of  some  of  the  parts  of  the  heating 
components. The use of such chemical  compounds in or near the operating environment of the heater should be 
avoided  where  a  longer  heater  life  is  desirable;  (b)  to  any  heater  or  components  which  have  been  repaired  or 
replaced  with  other  than  factory  parts,  modified  in  any  way,  misused  or  damaged,  or  which  have  been  used 
contrary  to  the  manufacturer's  written  instructions.  Replacement  parts  are  available  through  SunStar 
distributors. 
LIMITATION OF WARRANTY: THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE 
HEREOF. WITHOUT LIMITING THE FOREGOING, THE MANUFACTURER EXPRESSLY EXCLUDES ANY AND ALL IMPLIED WARRANTIES, INCLUDING BUT 
NOT  LIMITED  TO  ANY  IMPLIED  WARRANTY  OF  FITNESS  FOR  A  PARTICULAR  PURPOSE  AND  ANY  IMPLIED  WARRANTY  OF 
MERCHANTABILITY FOR ITS PRODUCTS. 
If any provision of this warranty is found to be void, unenforceable or unconscionable, then the same is hereby severed 
and the remainder of this warranty is hereby saved and shall remain in force.  
EXCLUSIVE REMEDY: The sole and exclusive remedy under this warranty is the replacement of the defective parts 
or heaters as hereinabove specified. THE MANUFACTURER DOES HEREBY EXPRESSLY EXCLUDE ANY AND ALL LIABILITY FOR INCIDENTAL 
AND CONSEQUENTIAL DAMAGES UNDER THIS OR ANY OTHER WARRANTY. Without intending to limit the aforesaid exclusion, 
THE MANUFACTURER DOES HEREBY EXCLUDE ANY LIABILITY UNDER THIS OR ANY OTHER WARRANTY FOR INJURIES AND COMMERCIAL LOSSES 
TO PROPERTY THAT RESULT FROM THE OPERATION, PROPER OR IMPROPER, OF ITS PRODUCTS. 
The manufacturer will not be responsible for labor charges incurred for removal or installation of emitters. Any 
transportation charges involved in the return or repair are excluded. 
ADDITIONAL TERMS: Manufacturer assumes no liability for delay in performing its obligations under the aforesaid warranty. 
Manufacturer assumes no liability for failure in performing its obligations there under if failure results directly or indirectly 
from any cause beyond its control, including but not limited to acts of God, acts of Government, floods, fires, shortages of 
materials, strikes and other labor difficulties or delays or failures of transportation facilities. 
THIS  IS  A  NON-RESIDENTIAL  PRODUCT.  Installation  and  service  shall  be  by  a  Licensed  Contractor  and  in 
accordance with National and Local Codes. 
When presenting warranty claims, proof of date of purchase must be submitted.  
No Representative is authorized to assume for the manufacturer any liability except as set forth above. 
In case of claim under this warranty, contact:  SunStar Heating Products, Inc. 
  Post Office Box 36271 
  306 West Tremont Avenue (28203-4946) 
  Charlotte, NC 28236-6271 
  (704) 372-3486 
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