Product Manual

–19– Form #43219030
June 09
LIMITED WARRANTY: SunStar Heating Products, Inc., the manufacturer, warrants to the original owner of
any SunStar infrared gas heater that said heater will be free from defects in material or workmanship
under normal use and service. The heater(s) shall be installed, used and maintained strictly in
accordance with the manufacturer's instructions. The manufacturer's sole obligation under this warranty
shall be limited to furnishing replacement parts, F.O.B. Charlotte, NC, for 12 months from the date of
installation, or 18 months from the date of shipment by the manufacturer, whichever period shall expire
first. Labor charges for removal of defective parts and the installation of the replacement parts are not
included. This warranty applies only within the USA and Canada.
WARNING: Manufacturer's warranty shall not apply: (a) to damage to the heater when used in an
atmosphere containing halogenated hydrocarbons or other corrosive chemicals. Some compounds in
the air can be ingested into the equipment and can cause an accelerated rate of corrosion of some of
the parts of the heating components. The use of such chemical compounds in or near the operating
environment of the heater should be avoided where a longer heater life is desirable; (b) to any heater or
components which have been repaired or replaced with other than factory parts, modified in any way,
misused or damaged, or which have been used contrary to the manufacturer's written instructions.
Replacement parts are available through SunStar distributors.
LIMITATION OF WARRANTY: THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, WHICH EXTEND BEYOND THE DESCRIPTION ON THE
FACE HEREOF. WITHOUT LIMITING THE FOREGOING, THE MANUFACTURER EXPRESSLY EXCLUDES ANY AND ALL IMPLIED WARRANTIES,
INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE AND ANY IMPLIED
WARRANTY OF MERCHANTABILITY FOR ITS PRODUCTS.
If any provision of this warranty is found to be void, unenforceable or unconscionable, then the same is hereby
severed and the remainder of this warranty is hereby saved and shall remain in force.
EXCLUSIVE REMEDY: The sole and exclusive remedy under this warranty is the replacement of the
d ef ect ive p art s o r h eat ers as hereinabove specified. THE MANUFACTURER DOES HEREBY EXPRESSLY EXCLUDE ANY AND ALL
LIABILITY FOR INCIDENTAL AND CONSEQUENTIAL DAMAGES UNDER THIS OR ANY OTHER WARRANTY. Without intending
to limit the aforesaid exclusion, THE MANUFACTURER DOES HEREBY EXCLUDE ANY LIABILITY UNDER THIS OR ANY OTHER
WARRANTY FOR INJURIES AND COMMERCIAL LOSSES TO PROPERTY THAT RESULT FROM THE OPERATION, PROPER OR
IMPROPER, OF ITS PRODUCTS.
The manufacturer will not be responsible for labor charges incurred for removal or installation of emitters.
Any transportation charges involved in the return or repair are excluded.
ADDITIONAL TERMS: Manufacturer assumes no liability for delay in performing its obligations under the aforesaid
warranty. Manufacturer assumes no liability for failure in performing its obligations there under if failure results
directly or indirectly from any cause beyond its control, including but not limited to acts of God, acts of
Government, floods, fires, shortages of materials, strikes and other labor difficulties
or delays or failures of
transportation facilities.
THIS IS A NON-RESIDENTIAL PRODUCT. Installation and service shall be by a Licensed Contractor and
in accordance with National and Local Codes.
When presenting warranty claims, proof of date of purchase must be submitted.
No Representative is authorized to assume for the manufacturer any liability
except as set forth above.
In case of claim under this warranty,
contact: SunStar Heating Products, Inc.
Post Office Box 36271
306 West Tremont Avenue
(28203-4946)
Charlotte, NC 28236-6271
[phone]